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Stylo is an innovative application designed to provide users with a seamless experience by integrating AI technology for customer support and task automation. It seamlessly integrates with platforms like Zendesk, allowing for the automation of responses and resolution of a significant portion of Tier 1 tickets efficiently. Stylo offers multilingual support, making it accessible to a diverse user base. This app is designed to streamline processes, enhance productivity, and improve customer interaction through automated solutions.

By leveraging AI capabilities, Stylo helps organizations manage customer inquiries more effectively, reducing the workload associated with repetitive tasks. Its integration capabilities allow for a smooth workflow, ensuring that customer support operations are optimized and efficient. Stylo's features are geared towards enhancing user experience by providing quick and accurate responses, which can lead to improved customer satisfaction and operational efficiency. Overall, Stylo is a valuable tool for businesses seeking to automate and enhance their customer support systems.

Solve Tickets Faster with AI Stylo is an AI assistant for human support teams. Empower your agents with ChatGPT in every Zendesk ticket, across all languages to solve tickets faster and make customers happier. Stylo is a Zendesk AI assistant inside every Zendesk ticket that understands the customer problem, finds the solution, and writes a reply for your agents to paste into the ticket. What Can Stylo Do? - Boost your agents with the efficiency and power of AI - Translate messages to and from any language - Standardize agent tone when communicating to customers - Automated ticket research and answers before you even look at the ticket - Identify and prioritize important tickets before customers escalate Stylo Assist is a no-setup-required AI assistant that lives right inside your agents' Zendesk tab, bringing the power of generative AI with ChatGPT to every ticket. Agents can auto-generate responses to a ticket, customize a response around their own input, get a summary of lengthy or complex tickets, and handle ticket translation. They'll also see relevant resources including tickets, knowledge base articles, and macros all from right inside the Assist app. Once installed, Stylo automatically integrates with your Zendesk, reading in Knowledge Base articles, previously solved tickets, and macros. Assist uses this information to generate unique messages that are specific to the customer's request, and configurable brand-level settings ensure the response is on-brand. Assist also translates any message into and out of any language in a way that sounds natural to the recipient, so that your agents can communicate naturally and effectively.

Categories:

Business

Customer Self-Service Software

Feedback Analytics Software

Proactive Customer Retention Software

Website: askstylo.com

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Stylo

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