Page 2 - Top Knowledge Management Software - United States
Knowledge management software, or KM software, provides a structured approach to identifying, capturing, retrieving, and sharing information assets. It focuses on how to accomplish tasks, manage situations, understand processes, and complete jobs. These assets can include text documents, presentations, images, audio and video files, and various data types. The primary goal of knowledge management software is to capture and disseminate knowledge, enabling organization members, as well as partners and customers, to access and utilize information effectively. By maintaining a centralized repository for this knowledge, organizations create a single source of truth, reducing confusion and minimizing the time spent searching for information. Knowledge management includes a variety of specialized software products, categorized into four main types: knowledge base software, Q&A platform software, standard operating procedures software, and work instructions software. While some products fit neatly into one category, others with overlapping features may span multiple categories.
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MangoApps
mangoapps.com
Engage, excite, and connect your entire company! MangoApps is a unified employee experience platform combining intranet, training, teamwork, and content management into a dashboard and workspace. Our user-friendly, infinitely customizable approach fits into how your company already does business, cr...
Threado AI
threado.com
Threado AI is an AI Assistant that makes knowledge search obsolete. Powered by GPT-4o, Threado AI provides instant, accurate assistance for your customer facing and internal teams. Make your company knowledge accessible to your team with a secure custom AI agent. Setup in minutes securely, within Sl...
Bloomfire
bloomfire.com
Bloomfire is a secure knowledge engagement platform that empowers teams to find information fast. Eliminate shoulder taps, frantic Slack requests, and repetitive questions by giving your team the knowledge they need, when and where they need it. Users can upload content in any format (including word...
Swimm
swimm.io
Swimm is a knowledge management tool for code, built for dev teams committed to effective knowledge sharing. With Swimm, every developer can quickly understand code and contribute to it.
ShiftX
shiftx.com
Most process tools are either hard to use, even for trained experts, or a flexible mess. ShiftX is the user-friendly process modeling tool in between that includes everyone without requiring any training.
Rungway
rungway.com
Rungway is the comms and engagement platform helping companies to embed connected and inclusive cultures. By transforming how employees share advice and engage with management, staff perform at their best because they feel heard, understood and valued. Accessed via the app or web, individuals on ...
acreom
acreom.com
Jira integration is out! The way developers get things done. acreom is the integrated markdown knowledge base with tasks. Your personal daily driver for your dev workflow.
Siedisk
siedesk.com
Increase customer satisfaction and your efficiency. A quick and easy way to build a knowledge base, FAQ pages, and a help center for your customers and collaborators. The all-in-one solution for creating and managing internal and external knowledge bases. Features include AI-assisted article writi...
Augmentir
augmentir.com
Augmentir is the world’s only provider of AI-based connected worker software. Augmentir’s software platform is a suite of AI-powered connected worker tools that helps industrial companies optimize the safety, quality, and productivity of today’s rapidly changing industrial frontline workforce. Compa...
BoldDesk
bolddesk.com
BoldDesk is modern help desk software that simplifies customer service. Powerful, customizable, and budget-friendly, it allows companies to streamline support operations and enhance customer satisfaction. Brought to you by Syncfusion, a provider of software components and frameworks that has built i...
AhaSlides
ahaslides.com
Everything you need to engage your audience is here. And it's so easy to use. Involve your participants with live polls. Crowdsource the best questions and ideas from your audience. Excite your class with some quiz competition. Win your audience's full attention and deliver rockstar performances on ...
CareAR
carear.com
With CareAR, you can achieve faster issue resolution, reduce dispatches, and improve customer satisfaction scores. Our Service Experience Management (SXM) Platform provides remote AR support and self-guided instructions to customers and service management teams, greatly enhancing the experience of c...
Spekit
spekit.com
Spekit is the leading AI-powered, just-in-time enablement platform, purpose-built to transform how sales reps operate. The platform centralizes and automatically surfaces the answers, content, and training sales reps need to thrive in any tool or workflow, boosting productivity, efficiency, and impa...
Method Grid
methodgrid.com
Method Grid is the AI-empowered knowledge and project management platform that helps teams improve how they deliver projects and services by connecting knowledge, experience and technology. Teams can collaborate and build knowledge-rich playbooks that define how to deliver individual projects and s...
Matilda Workspace
matilda.io
The All-New All-In-One Workspace for Modern Teams Embracing the concept of a unified workspace, Matilda brings a powerful suite of best-in-class apps together in one place, allowing teams across the globe to connect, create, coordinate, and delight their customers effortlessly. With its mission to ...
Cocoom
cocoom.com
Your internal communication integrated in Teams. Cocoom is an internal communication sharing tool that helps teams to better collaborate.
Dixa
dixa.com
Dixa enables companies to deliver customer service as it is meant to be. Dixa helps customer service leaders to create effortless experiences for customers and teams that unlock loyalty. Dixa gives teams one unified view of all conversations, customers the convenience of reaching out on their prefe...
Leena AI
leena.ai
Leena AI's Gen AI-powered Autonomous Agent is designed for global enterprises. Equipped with Leena AI’s proprietary large language model, WorkLM, Leena AI empowers enterprises worldwide to redefine how employees get work done, delivering a transformative impact on productivity and efficiency. Leena...
iSpring Learn
ispringsolutions.com
iSpring Learn is a comprehensive training platform that meets the needs of a business at any stage of growth. It has everything you need to establish time-saving online onboarding, compliance, and customer service training, or go further to create a learning culture in the workplace. Boost metrics a...
ProcessKit
processkit.com
Turn client onboarding into a profit-center. ProcessKit helps your agency onboard clients successfully at scale. Processkit does REPEATABLE PROCESSES using the BEST approach in the industry. It will handle projects, but it SHINES on repeat... - Design Repeatable Checklist Processes - Manage all th...
Trainn
trainn.co
Trainn is a Customer Education platform for SaaS companies of all sizes to onboard and train customers, at scale, using product training & how-to videos, feature walkthroughs, and a dedicated customer training Academy. Trainn believes that happy customers aren’t born; they are trained. Customer Ed...
TeamSlide
teamsli.de
TeamSlide is a slide search and library solution with a PowerPoint add-in. Access all of your slides, images, and videos without ever leaving PowerPoint. TeamSlide checks your presentations for version control, prompting you when there are out-of-date slides. Seamlessly connect TeamSlide to SharePoi...
Raffle
raffle.ai
Search made human and simple to use Innovative companies use Raffle's software and API to enhance their search capabilities, facilitate knowledge sharing, and gain deep insights into customers' and employees' behavior and needs. Our search solutions - including Website Search, Workplace Search, and ...
NbliK
nblik.com
NbliK is an All-in-One community platform for Creators, Organisations & Brands. It's a platform where brands can integrate the white-labeled community into their website/App in order to fast-track community building and, in turn, achieve higher LTV.
Wizardshot
wizardshot.com
Wizardshot is a web app & Chrome extension that allows you to create step-by-step tutorials simply by capturing your screen. Easily generate tutorials based on recorded actions, making it simple to share knowledge and processes with others.
Kroolo
kroolo.com
Kroolo is reshaping the way people work with a fully integrated Productivity Platform coupled with cutting-edge AI. We believe in making productivity fast, smart, and beautifully simple. Kroolo is not just a platform; it's a dynamic workspace engineered to bring together all essential tools in one ...
Docsie
docsie.io
Docsie is a web-based documentation platform that enables businesses to build, maintain and publish excellent product documentation in multiple languages. This platform helps you analyze how your customers interact with your documentation and provide you with insights on how to improve your docs. I...
Dashworks
dashworks.ai
Dashworks is an AI productivity platform that helps companies make their information accessible and actionable for every employee. Its Dash AI knowledge assistant instantly answers work-related questions, generates relevant content, finds documents, messages, tasks, and more. In addition to its web ...
Starling
starlingsolutions.co.uk
Starling is a platform for creating and using digital work instructions and managing training in a user friendly way. Starling simplifies compliance with quality management systems, such as ISO 9001, and drives continuous improvement. It can be used on mobiles, tablets and desktops, enabling you to ...
Elements.cloud
elements.cloud
Elements.cloud is the Change Intelligence platform that helps you accelerate your time to value for business transformation. It allows you to make intelligent change decisions based on a shared understanding of systems configuration, with powerful impact and dependency analysis, linked to business a...
checklist.gg
checklist.gg
Checklist.gg is an AI-driven checklist management tool designed to streamline task, process, and standard operating procedures (SOPs) management. Powered by an advanced AI engine, it enables users to swiftly generate checklists, processes and SOPs based on specific requirements. The tool offers tas...
SweetProcess
sweetprocess.com
Stop Doing it All Yourself. Use SweetProcess to Document all those repetitive tasks that eat up your precious time, so you can grow your team and grow your business. Document How Things Get Done. Finally. Get those repetitive tasks out of your head and documented, so you’re not stuck doing everyth...
Troopr
troopr.ai
Troopr is your AI copilot for project management. Offload the manual and tedious parts of project management to Troopr. Troopr creates and tracks tasks, automates team meetings and delivers periodic project insights - all in one easy conversational interface.
Forumbee
forumbee.com
Forumbee is a modern cloud-based community platform which allows to create a branded online community with Q&A, discussions, idea generation and knowledge base articles.
Stonly
stonly.com
Stonly is the modern knowledge platform for customer service. We help companies drive fast, accurate resolutions with step-by-step guides, decision trees, AI answers, automations, walkthroughs, checklists, and knowledge bases for agents and customers. Unlike other knowledge platforms, Stonly’s knowl...
Elium
elium.com
Make company knowledge available and actionable at all times. Studies show that employees spend 2 hours every day searching for information. Only to be able to perform at their job. It is now the right moment to empower your teams to use this time on what matters. Elium offers a trusted and flexible...
Operandio
operandio.com
Empower your frontline employees with everything your business needs, all in one powerful platform. Training & Quizzes, Brand Audits, Task Management, Employee Communication, Digital Food Safety, Knowledge Base and MUCH more!
ROO.AI
roo.ai
ROO.AI's frontline connected worker platform guides and assists workers, using their mobile devices, to save time and increase productivity, quality and safety. Accelerating onboarding, ROO.AI is upskilling workers of all experience levels with on-the-spot access to digital work instructions, micro-...
GembaDocs
gembadocs.com
With GembaDocs you can create Standard Work / Standard Operating Procedures in minutes not hours or days. Editing is even easier!
Arphie
arphie.ai
Arphie uses artificial intelligence with human intelligence to accelerate and improve the process of completing RFPs, RFIs, Security Questionnaires, and more. Instead of spending countless hours writing first drafts to responses, organizing and updating the knowledge base, or other tedious tasks, Ar...
Pilot.io
pilot.io
Pilot.io transforms Google Drive into an AI-enhanced knowledge hub, focusing on teamwork and productivity. With a simple setup, it syncs with 1800+ products, creating a central hub for organizational data. Notable features include AI-powered search and Slack integration, providing real-time assista...
ProWiki
pro.wiki
Knowledge management for your team and organization ProWiki is your flexible knowledge base. Break down silos, turn data into knowledge, and foster collaboration. The time-tested open source software that powers Wikipedia, MediaWiki, is the foundation of ProWiki. Smoothly and effectively use the Med...
Eniston
eniston.io
Easy to use Knowledge Base Software you will love to manage. Streamline information management with powerful and intuitive Knowledge Management Software. Reduce support hours by providing the right answers, or use eniston for on-boarding or reference.
Cassidy
cassidyai.com
Cassidy securely integrates with your existing tools & company knowledge, enabling you to create AI assistants and workflow automations personalized to your business.
Paillor
paillor.com
Paillor is a Gen-AI employee support and automation platform that consolidates the knowledge base, SaaS automation, and help desk functionalities into a single platform. It integrates all business systems in one place, enabling employees to easily find information and automate tasks, thus increasing...
Unily
unily.com
Unily is the employee experience platform at the heart of your digital workplace that powers better work for everyone.
SlimWIki
slimwiki.com
SlimWiki is a cloud based wiki platform for teams and organizations of any size. It is built with ease of use and simplicity in mind.
Inkling
inkling.com
Inkling has joined forces with Echo360 to revolutionize learning, enhancing educational experiences for frontline workers, students, and learners worldwide. Inkling is an employee training platform that revolutionizes how organizations engage frontline workers. They redefine mobile learning, gran...
MyHub Intranet
myhubintranet.com
MyHub provides a cloud-based CMS intranet used by hundreds of businesses of different sizes and in different markets across the globe. MyHub is super simple to setup, easy to manage and is fully customizable. MyHub requires no IT resources, and so you can have your intranet site online in minutes. ...
KnowledgeOwl
knowledgeowl.com
Clean, simple and intuitive, KnowledgeOwl makes it easy to build and maintain a knowledge base for your customers and employees. A no-nonsense knowledge base software, ready to improve employee knowledge and customer satisfaction. Ít customers' favorite features include: * Intuitive and easy to us...
Next Matter
nextmatter.com
Next Matter workflows are built to handle complex jobs. Its workflows are reliable, scalable and audit-ready, and are used in critical areas like Compliance, Customer Service, and Operations. Companies like Trade Republic, WeFox, Stuart, Dance, Onto and Aerones automate workflows with Next Matter t...
Quilt
quilt.app
Quilt is building knowledge assistants for GTM teams. Quilt's knowledge platform provides a comprehensive view of your organization’s data, allowing content to stay up-to-date without manual maintenance. Quilt's knowledge assistants are available anywhere, from RFPs to Slack to live customer conver...
Knowmax
km.knowmax.ai
Knowmax is an AI-powered, full-suite Knowledge Management solution built by CX experts to help you deliver first-rate customer experience across touchpoints. We have been working with Fortune 500 companies enabling them to deliver customer delight through strategic knowledge management. Our KM modu...
DeveloperHub
developerhub.io
Documentation platform to collaboratively write, publish, review, analyse and collect feedback on personalised customer-facing docs the modern way. Established in 2018, DeveloperHub helps enterprises decrease support ticket volume by allowing everyone in the team to collaborate on documentation, to ...
Unleash
unleash.so
Unleash uses AI to leverage all information in your SaaS tools by streamlining knowledge easily within company departments, whenever an employee needs it, wherever they prefer to work. Unleash achieves this through seamless integrations with your company's data sources such as Slack, Notion, Jira, ...
HelpJuice
helpjuice.com
Helpjuice helps companies save millions in customer support with their powerful knowledge base tool. Companies like Indeed.com and Coastal.com are able to deliver instant support to their customers with Helpjuice's knowledge base. Thanks to Helpjuice's knowledge base, customers are able to get an i...
Wannadocs
wannadocs.com
Create public product docs for your customers or internal knowledge base for your team, all within the same awesome UI. Start your free 14 day trial today! Knowledge Base Management System Create public documentation for your customers or internal knowledge base for you team using our awesome inte...
Tulip
tulip.co
Tulip, a leader in frontline operations, is helping companies around the world equip their workforce with AI-enabled, connected apps — leading to higher quality work, improved efficiency, and end-to-end traceability across operations. Tulip's composable platform enables those closest to operations c...
Baklib
baklib.com
Baklib is a professional knowledge base & help document creation software. * Knowledge Base: Knowledge base, large, multi-source documents, complex content. * Guide: Guide, manual, document, medium-sized, clear structure, easy to navigate, easy to search.