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Top Knowledge Management Software - United States
Knowledge management software, or KM software, provides a structured approach to identifying, capturing, retrieving, and sharing information assets. It focuses on how to accomplish tasks, manage situations, understand processes, and complete jobs. These assets can include text documents, presentations, images, audio and video files, and various data types. The primary goal of knowledge management software is to capture and disseminate knowledge, enabling organization members, as well as partners and customers, to access and utilize information effectively. By maintaining a centralized repository for this knowledge, organizations create a single source of truth, reducing confusion and minimizing the time spent searching for information. Knowledge management includes a variety of specialized software products, categorized into four main types: knowledge base software, Q&A platform software, standard operating procedures software, and work instructions software. While some products fit neatly into one category, others with overlapping features may span multiple categories.
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Evernote
evernote.com
Evernote is an app designed for note taking, organizing, task management, and archiving. It is developed by the Evernote Corporation, headquartered in Redwood City, California. The app allows users to create notes, which can be text, drawings, photographs, or saved web content. Notes are stored in n...
ClickUp
clickup.com
ClickUp is an all-in-one productivity platform. It’s the hub where teams come together to plan, organize, and collaborate on work using tasks, Docs, Chat, Goals, Whiteboards, and more. Easily customized with just a few clicks, ClickUp lets teams of all types and sizes deliver work more effectively, ...
Confluence
atlassian.com
Confluence is a popular web-based corporate wiki (collaboration software) developed by Australian software company Atlassian. Atlassian wrote Confluence in the Java programming language and first published it in 2004. Confluence Standalone comes with a built-in Tomcat web server and hsql database, a...
Coda
coda.io
Coda is a cloud-based document editor founded by Shishir Mehrotra and Alex DeNeui. Offices are located in Bellevue, San Francisco, and Mountain View. The first software version 1.0 was launched in May 2019. Previously, for more than four years it had been in a closed beta version.Coda provides word-...
Connecteam
connecteam.com
Connecteam is a mobile-first workforce management app featuring a robust set of tools designed to help organizations with deskless teams improve communication, retain staff, and drive operational efficiency. Connecteam allows managers to put their business processes on autopilot and focus on busines...
MaintainX
getmaintainx.com
MaintainX is the leading maintenance and work execution software, designed specifically for industrial and frontline teams. We help companies streamline maintenance operations, improve asset management, and empower workers—all while delivering insights that can improve your bottom line. As a mobile-...
Odoo
odoo.com
Odoo is business management software including CRM, e-commerce, billing, accounting, manufacturing, warehouse, project management, and inventory management. The Community version is libre software, licensed under the GNU LGPLv3. There is also a proprietary "Enterprise" version, which has extra featu...
FuseBase
nimbusweb.me
FuseBase (formerly Nimbus) is an AI-powered, all-in-one client collaboration tool designed to help professional services streamline workflow and deliver outstanding customer experiences with client portals. This platform empowers professional services with hundreds of advanced yet intuitive features...
GitBook
gitbook.com
Product documentation your users will love. GitBook has everything you need to create beautiful docs for your users — so you don’t have to build your own editing tools, CMS, website and more. You can just focus on writing great content. GitBook’s branch-based Git workflow encourages your whole tea...
IT Glue
itglue.com
IT Glue is award-winning IT documentation software designed to help you maximize the efficiency, transparency and consistency of your team. Explore IT Glue and you'll find everything you need to streamline the creation and up-keep of IT documentation.
Guru
getguru.com
Enterprise AI Search, Intranet, and Wiki in one platform. Guru lives in tools you already use, so no need to context switch. Find info across any app, have an expert help if you can't find it, and let Guru proactively identify knowledge gaps, duplicate knowledge, and translate it to 100 languages..k...
Craft
craft.do
Craft is collaborative workspace where your whole team can come together to take notes, create docs, manage work and ideate together. Craft's Daily Notes offers a paradigm shift in team collaboration. Power your team’s progress with structured daily updates, align on priorities, and remove blocker...
Flowlu
flowlu.com
Flowlu is an all-in-one business operating platform that contains all essential tools for project, task, finance and customer management. Flowlu provides you with a profound overview of everything that is going on in your company. You can track every part of your business, from time spent by your te...
xTiles
xtiles.app
Think, write, organize your thoughts based on cards and tabs. A web note-taking app to structure and enrich all your thoughts in one place.
YouTrack
jetbrains.com
A project management tool that can be adapted to your processes to help you deliver great products. Track projects and tasks, use agile boards, plan sprints and releases, keep a knowledge base, work with reports and dashboards, create workflows that follow your business processes. Never force your p...
Fibery
fibery.io
Fibery is a product discovery and development platform. Most product strategies are built on random scattered data and opinions. Fibery helps you analyze user feedback or market signals and identify top insights — so that you know what to work on next. 💡 Start your free 14-day trial on fibery.io.
Teamwork
teamwork.com
Teamwork.com is the only platform with best-in-class client operations combined with easy-to-use project management that teams love. Deliver work on time and on budget, eliminate client chaos, and understand profitability, all in one platform. Headquartered in Cork, Ireland and founded by a team who...
Happeo
happeo.com
Happeo is the AI-powered intranet rated #1 for Google Workspace organizations. We create digital homes where organizations stay connected and drive efficiency by bringing order to information chaos, delivering structured knowledge management and coming together as one team. We create these digital h...
Mentimeter
mentimeter.com
Mentimeter is the audience engagement platform. Easy-to-use, interactive, and innovative; presenting has never been less stressful and more effortless! Create unique and dynamic presentations that will impress and engage your audience. With Mentimeter you can better connect with your students, coll...
Scribe
scribehow.com
Scribe is an AI-powered tool that converts any process into a step-by-step visual guide. By using the Scribe recorder while working through a process, the tool automatically generates a how-to guide complete with screenshots, instructions, and clicks. The product interface allows users to add edits...
Tettra
tettra.co
Tettra is knowledge base software that organizes scattered company information to answer your team's repetitive questions right in Slack or our web app. It has a simple, user-friendly UI and integrates with Slack, Google Drive, Notion and more. Tettra also has a powerful context-driven search featu...
ChatDOC
chatdoc.com
ChatGPT-based file-reading assistant🤖 Quickly extract, locate and summarize information from docs.🚀 Citations are presented for fact-checking 🔍
Bitrix24
bitrix24.com
Bitrix24 is software that helps companies and entrepreneurs increase their efficiency internally and externally. Our platform offers CRM, Contact Centre, Website builder, Online shop, Marketing campaigns, and other sales tools. In addition, there are safe intranet, task and project management, real-...
Tango
tango.us
Tango is the easiest Digital Adoption Platform to setup and use. You make software training walkthroughs and tooltips in minutes by just clicking through the process. Your employees get their hand held through the process with guidance embedded inside of your business applications. Tango AI does th...
Zoho Learn
zoho.com
Zoho Learn is a cloud-based knowledge and learning management platform for businesses. With Zoho Learn, you can centralize your company’s information, create interactive courses, and get detailed reports on the progress of your learners. With powerful features for effortless content creation and col...
Lark
larksuite.com
Lark is an all-in-one collaboration platform for teams looking to streamline workflows and achieve business results faster. With a seamless user experience across desktop and mobile devices, Lark ensures that teams can work efficiently from anywhere. Lark is the super app for work that consolidates ...
DocXter
docxter.app
DocXter is a smart, sophisticated, yet simple and easy-to-use document intelligence application. Extract valuable information from a document, without having to go through the mundane process of sifting through a document, to find the information you are looking for! Imagine a highly detailed docum...
Trainual
trainual.com
Trainual is a knowledge transfer and training platform where growing teams build the playbook for how they do what they do. With Trainual, every process, policy, and procedure for all the roles and responsibilities in your business are easily documented, organized, assignable, and searchable. The re...
Aha!
aha.io
Aha! is the world's product development software. We help more than 1 million product builders bring their strategy to life. Our suite of tools includes Aha! Roadmaps, Aha! Ideas, Aha! Whiteboards, Aha! Knowledge, and Aha! Develop. Product teams rely on our expertise, guided templates, and training ...
Slite
slite.com
Slite is the fastest way to access trusted company information. Powered by AI, Slite’s knowledge base enables growing teams to instantly get the answers they need - without even searching. From onboarding guides to all hands notes, Slite keeps all types of company information centralised in one plac...
Fluix
fluix.io
Fluix is field productivity software that empowers field teams with everything they need to perform at their best - by giving them tools to collect data, manage tasks, and ensure compliance with industry regulations.
Copilot
copilot.com
Copilot’s product suite gives business an all-in-one solution for client communication, payments, file-sharing, contracts, forms, help desks, and more. Additionally, Copilot enables businesses to offer their clients a unified experience with a branded client portal. Today, hundreds of tech-enabled s...
Process Street
process.st
Process Street is the world's first Process Management Platform powered by AI. We help teams share their core processes, and then transform them into powerful no-code workflows. Start with employee onboarding to set up new hires for success, then build all sorts of workflows like customer implementa...
Sana AI
sana.ai
Sana is an AI-powered learning platform that enables organizations to access and share knowledge, automate administrative tasks, and perform faster than ever before. The platform offers tools and functionalities such as creating live and self-paced learning experiences, simplifying live learning, m...
Outline
getoutline.com
Your team’s knowledge base. Lost in a mess of Docs? Never quite sure who has access? Colleagues requesting the same information repeatedly in chat? It’s time to get your team’s knowledge organized. Outline is a knowledge base, wiki, and networked documentation for growing teams. The product has bee...
Qatalog
qatalog.com
Qatalog eliminates your work chaos. No more constant pings, no more trivial meetings, and no more scouring for the latest doc. Our work hub connects the tools of modern collaboration — wikis, project management, team chat, and more — and lets you use them in concert with each other. It connects peop...
Archbee
archbee.com
Archbee is a documentation platform for your team and customers. With Archbee, you can help your users get started with your product because it enables you to quickly build product docs, developer guides, and API references in one place. Archbee is the place to centralize your company's informatio...
Hudu
hudu.com
Hudu is the world's most beloved IT documentation system. Organize and enhance your IT environments while keeping everything under your control. Built to delight customers, remove chaos and grow your business.
Slab
slab.com
Slab is a modern knowledge hub and wiki that helps teams unlock their full potential through shared learning and documentation. Slab features a beautiful, easy-to-use editor, dozens of integrations like Slack, GitHub and Google, and blazing-fast search, both across Slab and across your integrated ap...
Capacity
capacity.com
Every company has customers and employees who need support. As demands rise, so do the tickets, emails, and phone calls that need attention—creating a repetitive, expensive, and painful support process that leaves customers waiting and teams overwhelmed. Capacity is a support automation platform th...
Visus.ai
visus.ai
Visus is an AI tool that allows users to build their own ChatGPT AI, specifically trained on user-provided documents and knowledge base. It's designed to comprehend user's language and generates quick, precise responses to questions pertaining to the user's resources. With a simple setup process, u...
Whale
usewhale.io
The fastest way to get your team aligned. Document and centralize your procedures and processes, train your team and manage one central source of truth for ALL your company knowledge.
Verint
verint.com
Verint helps the world’s most iconic brands build enduring customer relationships by connecting work, data, and experiences across the enterprise. With this approach, brands can navigate and thrive as they adapt to the future of work, eliminate the inefficiencies created by organizational and data s...
Nuclino
nuclino.com
Nuclino is a cloud-based team collaboration software which allows teams to collaborate and share information in real time. It was founded in Munich, Germany in 2015. Some notable features include a WYSIWYG collaborative real-time editor and a visual representation of a team's knowledge in a graph. I...
Epicor
epicor.com
Epicor ERP system is modular, industry-specific software used to manage business processes company-wide. Epicor software works well for managing accounting and finance, human resources, customers, the supply chain, inventory, distribution, and manufacturing production management. Epicor software is ...
Zingtree
zingtree.com
Zingtree AI - Intelligent Process Automation for Customer Support Zingtree transforms customer support for B2C enterprises by automating complex workflows and integrating seamlessly with enterprise applications. Their AI platform analyzes your data to build workflows that trigger relevant actions w...
Justclip
justclip.co
JustClip - Information & Knowledge Organizer. Capture information, annotate content, build knowledge connections, and stay organized. For individuals and teams of all sizes. Build an organized digital brain efficiently and productively. Main Features: 1. Capture bookmarks, images, files, video, ar...
Coassemble
coassemble.com
Coassemble is a powerful and intuitive platform for organizations to create and deliver quality online training. The first of its kind, Coassemble combines a user-friendly Learning Management System with outstanding rapid authoring capabilities. With Coassemble, organizations can create and deliver ...
Limble CMMS
limblecmms.com
Maintenance professionals across a variety of industries have a very real challenge: outdated, difficult-to-use, and expensive maintenance software. At Limble, they believe that you should love your CMMS, not just tolerate it. Limble CMMS was created to become the first truly easy-to-use, modern, ...
TextExpander
textexpander.com
TextExpander is a typing productivity tool that helps teams manage recurring writing tasks, create snippets, correct spellings, share content, and more. Keep your whole team communicating efficiently and with consistent language. Share messaging snippets, signatures, and descriptions with everyone w...
Bettermode
bettermode.com
Bettermode is an all-in-one customer community platform that helps businesses simplify customer experience, improve customer engagement, and build meaningful relationships. With a community built on Bettermode, product teams collect ideas and feedback. Customer support and success teams build resour...
Seismic
seismic.com
Seismic is the global leader in enablement, helping organizations engage customers, enable teams, and ignite revenue growth. The Seismic Enablement Cloud™ is the most powerful, unified enablement platform that equips customer-facing teams with the right skills, content, tools, and insights to grow a...
ReadMe
readme.com
ReadMe transforms static API documentation into interactive developer hubs that help users succeed with your APIs. Help developers make their first call faster, quickly troubleshoot issues along the way, and get insights into API usage to focus your team on the highest-impact improvements. With Read...
ProProfs
proprofs.com
ProProfs is a leading provider of SaaS software designed to create smarter employees and happier customers. With a comprehensive suite of tools, including Training Maker, Knowledge Base, Quiz Maker, Survey Maker, CRM, and more, ProProfs empowers organizations to enhance learning, streamline support,...
Yext
yext.com
Yext (NYSE: YEXT) is the leading digital presence platform for multi-location brands, with thousands of customers worldwide. With one central platform, brands can seamlessly deliver consistent, accurate, and engaging experiences and meaningfully connect with customers anywhere in the digital world. ...
Epsilon3
epsilon3.io
Epsilon3’s software platform manages complex operational procedures, saving operators time and reducing errors. It supports the entire life cycle of a project from integration and testing through live operations. * Interactive real-time synchronized procedures for multiple programs/missions * Embed...
Document360
document360.io
Document360 is an AI-powered Knowledge Base platform designed for creating Knowledge bases—public and Private—SOPs, User Manuals, Documentation, and more. With its intuitive interface and robust features, Document360 centralizes knowledge, streamlines collaboration, and delivers exceptional documen...
Almanac
almanac.io
Almanac is how the fastest remote teams work on the internet, with more structure, more transparency, and fewer meetings. It's the only async all-in-one platform where you can write, approve, organize, and track docs. Whether you're looking to document knowledge, collaborate with teammates, or man...
Vevox
vevox.com
Vevox is a real-time polling and anonymous Q&A platform for employee engagement. Rated number 1 by our users across Trustpilot, G2, and Capterra, Vevox makes virtual and hybrid meetings unmissable by providing participants, wherever they are located, the opportunity to have an equal say. Participant...