Knowledge management software, or KM software, provides a structured approach to identifying, capturing, retrieving, and sharing information assets. It focuses on how to accomplish tasks, manage situations, understand processes, and complete jobs. These assets can include text documents, presentations, images, audio and video files, and various data types. The primary goal of knowledge management software is to capture and disseminate knowledge, enabling organization members, as well as partners and customers, to access and utilize information effectively. By maintaining a centralized repository for this knowledge, organizations create a single source of truth, reducing confusion and minimizing the time spent searching for information. Knowledge management includes a variety of specialized software products, categorized into four main types: knowledge base software, Q&A platform software, standard operating procedures software, and work instructions software. While some products fit neatly into one category, others with overlapping features may span multiple categories.
Elements.cloud
Elements.cloud is a Change Intelligence platform for Salesforce users, helping manage configurations, analyze impacts, and streamline development cycles with AI-driven tools.
Together Software
Together Software is a mentorship platform that enables organizations to create and manage mentoring programs, matching employees with suitable mentors and tracking their progress.
OnPlan
OnPlan is a platform for creating and managing work packages for the commissioning and maintenance of industrial assets, suitable for distributed teams.
Quilt
Quilt is a knowledge platform for go-to-market teams that automates content updates and Q&A generation, integrating with various tools for efficient collaboration.
Tervene
Tervene is a digital tool for managing operational processes, enabling standardized Gemba Walks, issue tracking, and collaboration across departments in manufacturing.
Elium
Elium is a knowledge-sharing platform that enables employees to access and organize company information, improving collaboration and decision-making.
Gyde
Gyde is a digital adoption platform that offers step-by-step voice assistance, training videos, and help articles within applications for user guidance.
Andonix
Andonix helps teams manage operational issues with real-time monitoring, AI-driven solutions, and smart workflows to improve productivity and reduce downtime.
SlimWIki
SlimWiki is a cloud-based wiki platform that facilitates team collaboration and knowledge management with an easy-to-use interface and customizable templates.
Justclip
JustClip is an information organizer for individuals and teams, allowing users to capture, annotate, and connect various types of content effectively.
Operations1
Operations1 is a platform that digitizes production processes, enhances workflow management, and provides real-time insights for operational efficiency.
Starling
Starling is a digital work instruction and training management platform that streamlines compliance, enhances training control, and allows updates from various devices.
Augmentir
Augmentir provides an AI-based platform to enhance productivity and safety for frontline workers in industrial sectors through digital workflows and real-time support.
Tulip
Tulip is a no-code platform that helps companies optimize frontline operations by creating custom apps for data collection, process automation, and real-time analysis.
UTrakk
UTrakk aids managers in enhancing performance and employee experience by digitizing Proaction International's expertise in continuous improvement.
Trainn
Trainn is a customer education platform that helps SaaS companies onboard and train customers using videos, walkthroughs, and a no-code course builder.
Docsie
Docsie is a web-based platform for creating, managing, and publishing product documentation in multiple languages, with analytics and translation support.
Operandio
Operandio is a restaurant management app that streamlines operations, tracks analytics, manages tasks, and supports employee communication and training.
Azumuta
Azumuta is a digital platform that aids manufacturing companies by providing tools for work instructions, quality assurance, training, and continuous improvement.
ShiftX
ShiftX is a user-friendly process modeling tool that integrates workflows with applications and systems to enhance operational efficiency and resource management.
ProcessKit
ProcessKit helps agencies streamline client onboarding by creating repeatable checklist processes, managing tasks on a Kanban board, and integrating with other solutions.
CDS Visual
CDS Visual is a cloud solution that enhances industrial product data with 3D visualization, supporting eCommerce and product configuration for various industrial applications.
KnowledgeOwl
KnowledgeOwl is a cloud-based tool for creating and managing knowledge bases for customers and employees, featuring a user-friendly editor and advanced search capabilities.
Amploo
Amploo is a collaborative platform for SMEs that integrates project management, task assignments, file sharing, and HR functions to enhance team efficiency.
Baklib
Baklib is software for creating professional knowledge bases and help documents, featuring multi-source content and structured guides for easy navigation and searching.
beSlick
beSlick is a process management app that helps businesses streamline task management, improve employee engagement, and maintain consistent workflows for enhanced efficiency.
Arphie
Arphie uses AI to streamline RFPs, RFIs, and security questionnaires, automating draft responses and knowledge base updates directly from original documents.
Pilot.io
Pilot.io turns Google Drive into an AI-enhanced hub for teamwork and productivity, integrating with various tools for efficient workflow management and data analysis.
Guides.co
Guides.co is an app for creating, sharing, and discovering well-structured guides on various topics, facilitating knowledge sharing and collaboration.
ClickHelp
ClickHelp is a cloud-based tool for creating, managing, and publishing technical documentation, including manuals and knowledge bases, with collaboration and analytics features.
Siedisk
Siedisk helps build and manage knowledge bases and FAQs for customer support, featuring AI assistance, SSL security, and performance monitoring.
SymphonyAI
SymphonyAI is an AI platform that enhances operational efficiency in various industries through predictive and generative AI applications, improving business processes and insights.
SwipeGuide
SwipeGuide is a digital platform for creating clear, interactive work instructions, helping frontline teams improve efficiency and reduce errors.
WorkfloPlus
WorkfloPlus is a digital platform that streamlines workflows, ensures task compliance, and provides real-time data for informed decision-making and operational efficiency.
Next Matter
Next Matter is a workflow management app that automates and streamlines business processes, allowing easy customization and integration with other tools.
Unleash
Unleash is an AI app that connects to various SaaS tools, allowing employees to easily access information by asking, regardless of their location.
Helpmeh
Helpmeh allows startups and side projects to create organized and visually appealing documentation, helping to reduce support costs.
Neuron7.ai
Neuron7.ai uses AI to improve service resolution accuracy and efficiency by guiding users to resolve issues quickly within existing workflows.
livepro
livepro is a knowledge management app that provides centralized access to information, enhancing productivity and collaboration for employees and customers.
anyRM
anyRM provides digital solutions for pharma and life sciences, streamlining processes and ensuring compliance with tools like SOP-Generator and anyRM Labs.
Way We Do
Way We Do is SOP software that organizes and standardizes procedures, streamlining training and workflow management to improve efficiency and compliance.
Turf
Turf is a community platform for SaaS companies, enabling user discussions, self-service support, and feedback through forums, knowledge bases, and events.
BOTWISE
BOTWISE is a knowledge base app that helps teams manage and find information quickly, reducing response times and improving customer service efficiency.
Guidejar
Guidejar is a SaaS tool for creating interactive product demos and guides, enabling users to record workflows and customize content for onboarding and support.
Auros
Auros captures and modularizes essential company knowledge, delivering it actively to improve technical decision-making and save time and resources.
Office Hours
Office Hours is a platform that connects clients with experts for 30 to 60-minute consultations, managing scheduling, compliance, and payment.
WorkClout
WorkClout is a quality management platform that automates audits, document control, inspections, and training for automotive parts manufacturers.
HelpJuice
HelpJuice is a cloud-based knowledge management tool that helps businesses create and manage a centralized knowledge base for customer support and team collaboration.
ProcedureFlow
ProcedureFlow is a cloud-based knowledge management app that helps organizations visualize and manage standard operating procedures with customizable guides and AI support.
Wannadocs
Wannadocs allows users to create public product documentation or internal knowledge bases using a user-friendly interface, available with a free 14-day trial.
Stax.ai
Stax.ai helps retirement plan TPAs streamline operations and improve client service by automating data management and optimizing workflows.
DialogLoop
DialogLoop is an audience engagement platform for live, hybrid, and remote events, allowing users to create polls, Q&A sessions, and surveys integrated with video conferencing.
PHPKB
PHPKB is a knowledge management software that enables teams to create and manage knowledge bases, documentation, and self-service resources for improved information sharing.
Plutomen
Plutomen is an AR platform providing remote support, work instructions, and training for industrial frontline workers to improve efficiency and collaboration.
HINDSITE
HINDSITE is a work management app for METS businesses that provides guided work instructions and resources to help frontline workers complete tasks consistently.
EZ Factory
EZ Factory is a mobile app for the manufacturing industry that enhances operations, supports continuous improvement, and allows real-time monitoring and workflow management.
dScribe
dScribe is an app that helps organizations manage data access and knowledge effectively, enhancing data adoption through a refined metadata management framework.
Calls9
Calls9 is a digital agency that provides technology and expertise to help businesses achieve their goals and maximize their potential.
PaceKB
PaceKB is a hosted knowledge base service that organizes FAQs, reducing support time and allowing teams to collaborate and access information efficiently.
HelpCenter.io
HelpCenter.io simplifies customer support by providing a knowledge base, ticketing system, and AI automation to manage inquiries across multiple channels efficiently.
Solutions
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