Raffle

For organizations with information spread across websites, help centers, workplace systems, and other content sources, Raffle helps customers and employees find answers without searching through pages or documents manually. Teams can index their content and provide AI-powered search and chat on a website or in an application, using customizable widgets or APIs. Search results and generated answers draw on the organization’s connected content; teams can also add instant answers, guide users with autocomplete, and adjust which results are prioritized. Raffle Insights helps teams understand what users are looking for through search and chat activity, trending questions, popular answers, and content-gap reports. It is designed for organizations that want to improve self-service, customer support, or workplace knowledge access—and use real queries to see where their content is hard to find or missing.

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