Knowledge Base - China | Top Apps & Software

Notion

Notion is a workspace app for notes, databases, tasks, calendars, and collaboration, used to organize information and manage projects.

Confluence

Confluence is a web-based collaboration tool that allows teams to create, share, and organize content through shared pages and spaces, with real-time editing features.

GitBook

GitBook is a documentation tool for teams, enabling collaboration, version control, and Markdown editing for seamless technical content management.

Craft

Craft is a collaborative workspace app for note-taking, document management, and task tracking, enabling teams to organize and manage their work together.

Lark

Lark is a collaboration platform that integrates messaging, document sharing, video calls, and project management for efficient team workflows.

Coda

Coda is a cloud-based document editor that integrates documents, spreadsheets, and apps, enabling collaborative project management and real-time editing.

ClickUp

ClickUp is a cloud-based productivity platform for managing projects, tasks, and team collaboration with tools like chat, Docs, and Gantt charts.

YouTrack

YouTrack is a customizable project management tool for tracking tasks and managing workflows, supporting agile methodologies and collaboration for teams.

FuseBase

FuseBase is a client collaboration tool that enhances workflow and communication through features like project management, client portals, and AI-assisted content creation.

Copilot

Copilot provides businesses with tools for client communication, payments, contracts, and file-sharing, along with a branded client portal.

Chaport

Chaport is a messaging platform that offers live chat, chatbots, and knowledge base features for businesses to engage with website visitors and improve customer service.

Baklib

Baklib is software for creating professional knowledge bases and help documents, featuring multi-source content and structured guides for easy navigation and searching.

TeamSlide

TeamSlide is a slide management tool that helps users organize, share, and access PowerPoint slides and media within PowerPoint, ensuring version control and consistency.

ReadMe

ReadMe transforms API documentation into interactive hubs, allowing developers to create, manage, and analyze documentation effectively.

Evernote

Evernote is a note-taking app that allows users to create, organize, and manage notes in various formats across devices, with features for task management and collaboration.

Salesforce

Salesforce is a cloud-based CRM platform that helps businesses manage sales, marketing, customer service, and analytics, with customizable tools and automation features.

Zoho Desk

Zoho Desk is a customer service help desk app that manages communication across multiple channels, streamlining support operations and improving response times.

xTiles

xTiles is a web note-taking app that organizes thoughts with customizable cards and tabs, supporting task management and collaboration in a unified workspace.

Chat Board

Chat Board is a web app that automates customer communication using AI chatbots and integrates with major platforms like OpenAI and Google.

Raffle

Raffle is a search app that enhances knowledge sharing and insights through AI-driven search solutions for websites, workplaces, and apps.

Matilda Workspace

Matilda Workspace is an all-in-one app for task management, team collaboration, and project coordination, integrating various tools into a single platform.

Sana AI

Sana is an AI-driven learning platform for organizations to create, manage, and automate training and knowledge sharing, with analytics and integration features.

Outline

Outline is a knowledge base and wiki for teams, enabling organized documentation with easy search and navigation features.

Verizon

The Verizon app allows users to manage their accounts, pay bills, switch plans, monitor data, shop for devices, and access support and entertainment services.

HelpLook

HelpLook is a knowledge management app that offers custom GPT chatbots for creating knowledge bases, blogs, and help centers with document-based AI search and multilingual support.

Document360

Document360 is an AI-driven knowledge base platform for creating, managing, and publishing documentation, SOPs, and user manuals for businesses.

Guru

Guru is a knowledge management platform that integrates with existing tools, allowing teams to access, share, and manage organizational knowledge seamlessly.

Talkdesk

Talkdesk is a cloud contact center platform that enhances customer service through AI-driven solutions, enabling efficient, omnichannel communication for businesses.

Aha!

Aha! is a product development software suite that helps teams manage product strategies, workflows, and collaboration with various integrated tools.

ClickHelp

ClickHelp is a cloud-based tool for creating, managing, and publishing technical documentation, including manuals and knowledge bases, with collaboration and analytics features.

Deepser

Deepser is an ITSM platform that manages business processes, support requests, and resources while ensuring customer satisfaction, compatible with ITIL and easily integrable.

Aquant

Aquant is an AI platform that improves service operations by analyzing data and providing tailored solutions for complex equipment issues.

Nuclino

Nuclino is a cloud-based collaboration tool for teams that enables real-time document editing, knowledge management, and project coordination across multiple platforms.

Zendesk

Zendesk is a customer service platform that consolidates support across channels, automates workflows, and enhances agent productivity with AI tools and extensive integrations.

Flowlu

Flowlu is a business management platform that integrates project management, CRM, invoicing, and financial tools for effective team collaboration and operational oversight.

IT Glue

IT Glue is documentation software that organizes critical IT information, manages client passwords, and improves operational efficiency for IT teams and service providers.

Zammad

Zammad is a ticketing system that streamlines customer service and support by managing tickets and enabling multi-channel communication.

Bitrix24

Bitrix24 is a cloud-based platform that offers CRM, project management, team collaboration, and website building tools for businesses to enhance efficiency.

iSpring Learn

iSpring Learn is a learning management system for online training, offering course creation, automation, reporting, and integration with various tools for businesses.

Teamwork

Teamwork is a project management app that helps organizations plan, track, and manage projects, offering tools for collaboration, task management, and workflow optimization.

Zoho Learn

Zoho Learn is a cloud-based platform for creating, managing, and sharing training content, enabling businesses to facilitate employee learning and track progress.

Hudu

Hudu is an IT documentation platform that streamlines documentation and workflow management, integrating with various tools and allowing users to manage tasks and access records easily.

Fibery

Fibery is a no-code work management platform that helps teams analyze user feedback, prioritize tasks, and plan features in a connected workspace.

Leena AI

Leena AI is an AI-powered assistant that automates employee queries and tasks, integrating with various platforms to enhance productivity and efficiency.

TextExpander

TextExpander is a tool that automates typing by allowing users to create shortcuts for frequently used text, improving efficiency and consistency in communication.

Inkling

Inkling is an app for employee training and learning management, providing access to interactive educational content across devices.

Sprinklr

Sprinklr is a cloud-based platform that manages customer service across 30+ channels, enhancing interactions and providing AI-driven insights for businesses.

Puzzel

Puzzel is a cloud-based customer experience platform that streamlines interactions across multiple channels, enhancing service delivery for contact centers.

DocXter

DocXter is an AI-powered app that analyzes documents, allowing users to extract information, summarize content, and interact with documents through questions.

Slab

Slab is a knowledge management platform enabling teams to create, share, and organize information effectively with real-time collaboration and integration with other tools.

Dixa

Dixa is a customer service platform that centralizes communication across channels, enabling personalized support and efficient team collaboration for improved customer experiences.

Ozonetel CloudAgent

Ozonetel CloudAgent is a cloud-based contact center platform that integrates multiple communication channels for efficient customer interactions.

Knowmax

Knowmax centralizes support knowledge, offering searchable KBs, visual how‑to guides, decision trees, AI content tools and CRM/contact-center integrations for agents and self‑service

Stonly

Stonly is a no-code knowledge management platform that helps create interactive guides and workflows for customer support and training.

DevRev

DevRev is a platform for SaaS companies that integrates customer support, product development, and sales, enhancing collaboration and automating processes.

Unily

Unily is a digital workplace platform that enhances employee engagement and productivity with mobile access, integrated communication, and customizable services.

Perfect Wiki

Perfect Wiki is a collaborative tool for creating, managing, and sharing knowledge within teams on Microsoft Teams, enabling real-time editing and structured content organization.

ProProfs

ProProfs offers SaaS tools for training, quizzes, surveys, CRM, and support to enhance employee learning and customer satisfaction.

ProWiki

ProWiki is a collaborative knowledge management platform that allows users to create, edit, and share content effectively while tracking changes and managing permissions.

HappyFox

HappyFox is a help desk software that manages customer support requests across multiple channels, offering tools for ticketing, automation, and self-service.