Knowledge Base: best apps and software

Knowledge base software publishes searchable help articles and documentation for customers or employees to find answers themselves.

AWS Documentation

AWS Documentation

The AWS Documentation app offers user guides, API references, and tutorials for various AWS services to assist developers and users in effective service utilization.

Microsoft Docs

Microsoft Docs

Microsoft Docs is a platform providing technical documentation, guides, and resources for understanding Microsoft products and services.

Computer Hope

Computer Hope

The Computer Hope app offers free support and resources for computer-related questions, with guides and tutorials on hardware, software, and troubleshooting.

Waybook

Waybook

Waybook is a platform for creating and managing training, onboarding, and documentation, helping teams organize and share knowledge effectively.

GitBook

GitBook

GitBook is a documentation tool for teams, enabling collaboration, version control, and Markdown editing for seamless technical content management.

Ubuntu Wiki

Ubuntu Wiki

Ubuntu Wiki is an online resource providing documentation, guides, and community support for users and developers of the Ubuntu operating system.

Guru

Guru

Guru is a knowledge management platform that integrates with existing tools, allowing teams to access, share, and manage organizational knowledge seamlessly.

Knowmax

Knowmax

Knowmax centralizes support knowledge, offering searchable KBs, visual how‑to guides, decision trees, AI content tools and CRM/contact-center integrations for agents and self‑service

Whale

Whale

The Whale app helps teams document procedures, centralize knowledge, and manage training in one easily accessible location.

Stonly

Stonly

Stonly is a no-code knowledge management platform that helps create interactive guides and workflows for customer support and training.

Docmost

Docmost

Docmost is an open-source, self-hosted documentation and knowledge management platform for teams to create, edit, organize, search, and publish collaborative documents in real time.

Debian Wiki

Debian Wiki

Debian Wiki is a collaborative resource providing detailed documentation and support for users and developers of the Debian operating system.

Document360

Document360

Document360 is an AI-driven knowledge base platform for creating, managing, and publishing documentation, SOPs, and user manuals for businesses.

Doksi

Doksi

Doksi is an AI platform that helps businesses create and update support materials like articles and videos automatically based on their product's interface.

Archbee

Archbee

Archbee is a documentation platform that enables teams to create, manage, and share product docs, developer guides, and support materials efficiently.

Answerbase

Answerbase

Answerbase is an AI-driven platform that identifies content gaps, generates helpful content, and optimizes it for SEO, improving user experience and search rankings.

Slite

Slite

Slite is a collaborative documentation platform that helps teams create, manage, and share internal knowledge bases in one organized space.

AllAnswered

AllAnswered

AllAnswered facilitates team knowledge management through Micro-documents, enabling easy creation, sharing, and updating of information in a collaborative environment.

Slab

Slab

Slab is a knowledge management platform enabling teams to create, share, and organize information effectively with real-time collaboration and integration with other tools.

KnowledgeBase

KnowledgeBase

KnowledgeBase is a tool for building and managing knowledge that improves customer support and self-service through AI and user-friendly features.

ScreenSteps

ScreenSteps

ScreenSteps is a knowledge management platform that helps businesses create, manage, and share training materials and documentation to improve knowledge transfer and employee performance.

KnowledgeOwl

KnowledgeOwl

KnowledgeOwl is a cloud-based tool for creating and managing knowledge bases for customers and employees, featuring a user-friendly editor and advanced search capabilities.

帆书企业版

帆书企业版

A knowledge and reading learning app for enterprises and government organizations, offering content and services designed to support workplace learning needs.

Stack Internal

Stack Internal

Centralizes and verifies organizational Q&A, consolidates content from existing tools, and delivers searchable, human‑verified knowledge into apps and developer tools while protecting data.

The Manual

The Manual

Provides practical guidance on men’s lifestyle topics—fashion, food, drink, travel, grooming and culture—and a forum to discuss and ask questions with writers and users.

HandbookHub

HandbookHub

Build, edit, and manage employee handbooks and guidelines with AI; organize searchable policies, collaborate on content, control access, and include media for onboarding and reference.

HelpDocs

HelpDocs

HelpDocs allows teams to create and manage knowledge bases that enable customers to find support information easily and independently.

Brainfish

Brainfish

Brainfish is an AI-powered help center that provides instant answers to customer questions, enabling self-service and improving customer support efficiency.

Elium

Elium

Elium is a knowledge-sharing platform that enables employees to access and organize company information, improving collaboration and decision-making.

Tettra

Tettra

Tettra is knowledge base software that organizes company information for easy access, enabling teams to find answers quickly via Slack or a web app.

LabiDesk

LabiDesk

LabiDesk is a Helpcenter software that manages customer support through a knowledge base, shared inbox, chat, and customizable tools for efficient communication.

Elevio

Elevio

Elevio is a knowledge management app that enhances customer support through self-service resources, reducing support costs and improving user engagement.

Baklib

Baklib

Baklib is software for creating professional knowledge bases and help documents, featuring multi-source content and structured guides for easy navigation and searching.

Umbria

Umbria

Umbria is an app that helps users quickly create and publish clear public documentation for their products.

Papyrs

Papyrs

Papyrs is a platform for creating and managing wikis and intranets, allowing teams to share knowledge and collaborate using drag-and-drop or markdown.

Знания

Знания

The Znanija app is a community for students and experts to share knowledge and provide answers to challenging questions.

Notiondesk

Notiondesk

Notiondesk transforms Notion documents into a searchable help center, facilitating customer support and knowledge management with customization and multilingual support.

HelpTree

HelpTree

HelpTree is a knowledge management app that uses a decision tree to guide users in troubleshooting, providing AI-assisted answers and organized support resources.

Siedisk

Siedisk

Siedisk helps build and manage knowledge bases and FAQs for customer support, featuring AI assistance, SSL security, and performance monitoring.

HelpShelf

HelpShelf

Combines a company's support tools into a single widget that presents context-aware help by learning what users search and view on each page to suggest relevant resources.

Dewstack

Dewstack

Dewstack is an AI-driven platform for creating, managing, and hosting user documentation, including manuals and knowledge bases, with smart search and Q&A features.

Bloomfire

Bloomfire

Bloomfire is a cloud-based knowledge management platform that enables teams to upload, search, and share information efficiently, enhancing collaboration and productivity.

Eniston

Eniston

Eniston is a user-friendly knowledge base management app that helps teams create, manage, and share information efficiently with various content formats.

Staff.Wiki

Staff.Wiki

Staff.Wiki centralizes and streamlines organizational policies and procedures, enabling staff to access, acknowledge, and interact with up-to-date documents efficiently.

Gurubase

Gurubase

Gurubase allows users to search for extensive resources on technical subjects and get immediate answers to their inquiries.

Agentset

Agentset

Open-source platform to build chat and search apps over document collections: ingest and index files, retrieve sources, and generate cited answers; supports self-hosting.

Acer Community

Acer Community

Acer Community lets Acer users ask questions, share tips, access forums and a knowledge base, and get peer or expert support for Acer hardware, software, and device management.

Docsbook

Docsbook

Creates and syncs documentation sites from GitHub repos, with search, chat, translation, analytics, feedback, and custom domains.

AnswerGrowth

AnswerGrowth

Converts team Q&A into a searchable, AI-powered knowledge base with real-time agent access and SEO-friendly public pages to preserve and surface team knowledge.

FAQ Ally

FAQ Ally

Converts business documents into a searchable knowledge base and builds chatbots that answer customer or staff questions using your content.

HelpCenter.io

HelpCenter.io

HelpCenter.io simplifies customer support by providing a knowledge base, ticketing system, and AI automation to manage inquiries across multiple channels efficiently.

DeveloperHub

DeveloperHub

DeveloperHub is a documentation platform for teams to collaboratively create, publish, and analyze customer-facing documentation, aimed at reducing support tickets.

HelpSpace

HelpSpace

HelpSpace is a customer support tool that organizes inquiries via a ticketing system, offers a knowledge base, and facilitates multi-channel communication for businesses.

amberSearch

amberSearch

amberSearch is a platform that connects and centralizes internal knowledge, enabling quick access to information for employees through an easy-to-use search interface.

Docsie

Docsie

Docsie is a web-based platform for creating, managing, and publishing product documentation in multiple languages, with analytics and translation support.

Desku

Desku

Desku is an AI-driven customer support platform for E-commerce and SaaS, offering tools like chatbots, live chat, and knowledge bases to streamline customer interactions.

Skills Base

Skills Base

Skills Base is a platform for managing and analyzing skills data to aid workforce planning, training, and talent management for teams and organizations.

UserEcho

UserEcho

UserEcho is a customer support software that combines helpdesk, knowledge base, live chat, and feedback forum to manage customer interactions effectively.

ClickHelp

ClickHelp

ClickHelp is an online tool for creating, managing, translating, and publishing software documentation, with collaboration, portal customization, and analytics.

Documentation.AI

Documentation.AI

An AI-assisted platform to create, manage, and publish documentation, adapt content for different audiences and channels, track versions and reviews, and suggest updates.