Gurubase

Support, IT, engineering, HR, and other teams can use Gurubase to answer questions from knowledge spread across company documents and software. It connects sources such as GitHub, Confluence, Slack, Jira, Zendesk, Google Drive, PDFs, and websites, then creates AI agents called Gurus that respond using that material. Answers include source citations and a confidence score; when the available information is weak, a Guru can decline to answer rather than guess. Gurus can also retrieve live information and take actions through APIs, Python, or MCP tools—for example, helping draft a support reply or create a ticket. Teams can make the same agent available in a website widget, Slack, Discord, Microsoft Teams, Zendesk, Jira, GitHub, or MCP-compatible tools. Gurubase is suited to organizations that want a searchable knowledge assistant for employees or customers, with answers grounded in their own content.

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