GUURU
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GUURU was founded in 2016 in Switzerland with the vision of enabling people to share their expertise with others in real-time.
GUURU provides companies with an end-to-end omnichannel solution to resolve all first-level support inquiries through a single platform solution supercharged by their most experienced and skilled customers.
Its powerful community-powered engagement points that include:
1. A Live Expert Community Chat that instantly connects a shoppers with questions to one with your passionate customers with real-world answers.
2. Expert User Generated Content (continuously derived from live conversations)
GUURU is easy to implement and even easier to use. Its smart routing engine makes sure that incoming customer inquiries will be answered in real-time in the most effective and efficient way: by the GUURU chatbot, by the companies' most experienced customers, or by their agents.
Website: guuru.com
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