Help Desk - Germany | Top Apps & Software

Help desk software collects customer requests into tickets and routes, tracks, and resolves them across email, chat, and phone.

Hubspot

HubSpot is a CRM platform that integrates marketing, sales, and customer service tools to help businesses manage relationships and streamline operations.

Zoho Desk

Zoho Desk is a customer service help desk app that manages communication across multiple channels, streamlining support operations and improving response times.

Zammad

Zammad is a ticketing system that streamlines customer service and support by managing tickets and enabling multi-channel communication.

Salesforce

Salesforce is a cloud-based CRM platform that helps businesses manage sales, marketing, customer service, and analytics, with customizable tools and automation features.

Intercom

Intercom is a customer messaging platform that enhances communication through automation and support tools for improved customer engagement and service.

Atera

Atera is an IT management platform that offers remote monitoring, ticketing, and automation tools for MSPs and IT teams to manage operations efficiently.

Helpwise

Helpwise is a customer support platform that integrates multiple communication channels to facilitate team collaboration and manage customer inquiries efficiently.

Zendesk

Zendesk is a customer service platform that consolidates support across channels, automates workflows, and enhances agent productivity with AI tools and extensive integrations.

Language Weaver

Language Weaver is a neural machine translation platform that automates language translation tasks for organizations, integrating AI with human oversight for accuracy.

Freshdesk

Freshdesk is a customer support platform that centralizes inquiries from multiple channels into a unified ticketing system, enhancing support efficiency and collaboration.

Chatwoot

Chatwoot is an open-source customer support platform that enables businesses to manage customer interactions across various channels from a single interface.

Sprinklr

Sprinklr is a cloud-based platform that manages customer service across 30+ channels, enhancing interactions and providing AI-driven insights for businesses.

ServiceNow

ServiceNow is a cloud-based platform that streamlines service management across various industries, enhancing workflows in IT, customer service, and HR.

Spiceworks

Spiceworks is a cloud-based ticketing system for IT service management, offering support tools, inventory management, and community connections.

Gorgias

Gorgias is a customer service platform for e-commerce, integrating various communication channels to improve support and automate customer interactions.

Dixa

Dixa is a customer service platform that centralizes communication across channels, enabling personalized support and efficient team collaboration for improved customer experiences.

Tidio

Tidio is a customer service software that provides live chat, chatbots, and AI support to help businesses improve customer support and engagement on websites.

Help Scout

Help Scout is an email-based customer support software that helps teams manage communications, automate tasks, and provide personalized assistance.

eDesk

eDesk is a customer support platform for eCommerce, centralizing interactions across multiple channels and providing automation and analytics tools to improve response efficiency.

Appy Pie

Appy Pie is a no-code app development platform that allows users to build applications easily using drag-and-drop features and customization options.

RingCentral

RingCentral is an omnichannel customer engagement app with voice, digital channels, AI options, and integrated workforce management and analytics.

SAP

The SAP app streamlines business operations by integrating functionalities for finance, HR, sales, and supply chain management to enhance efficiency and decision-making.

Tiledesk

Tiledesk is an open-source AI tool for automating customer service through chatbots, supporting multi-channel communication and integrating with platforms like WhatsApp and Facebook.

LiveChat

LiveChat is a customer service platform that enables real-time chat support on websites, offers analytics, and integrates with various tools for enhanced communication.

Crisp

Crisp is a customer support platform that connects businesses with customers through chat, automating interactions and managing inquiries across multiple channels.

PolyAI

PolyAI creates conversational assistants that engage customers in natural dialogue to resolve issues for businesses in various industries.

Vtiger

Vtiger is a cloud-based CRM solution that helps businesses manage sales, marketing, and customer service activities efficiently with features like lead management and automation.

Liveforce

Liveforce is an AI-driven lead generation app that captures and qualifies leads, schedules appointments, and manages reputation for various industries.

Crowdin

Crowdin is a localization software that helps teams translate and manage multilingual content across various applications and platforms.

Trengo

Trengo is a customer engagement platform that centralizes communications from multiple channels, automates responses, and enhances team collaboration.

Usedesk

Usedesk is a customer support platform that centralizes requests, automates responses, and provides analytics to improve customer service operations.

Freshworks

Freshworks provides AI-driven software for IT, customer support, sales, and marketing, streamlining operations and enhancing efficiency across various business functions.

Yuma

Yuma AI Ticket Assistant streamlines customer support by automating replies, summarizing conversations, and integrating with Help Desk and e-commerce platforms.

Pylon

Pylon is a customer operations platform that helps businesses manage customer interactions across multiple channels and track issues effectively.

Molin AI

Molin AI is a platform that allows users to create AI chatbots for E-commerce websites without coding, providing customer support and enhancing buyer confidence.

LivePerson

LivePerson is a conversational AI platform that enables businesses to engage with customers across various channels, enhancing support and interaction efficiency.

Admin24

Admin24 is a customer service automation platform that collects requests from multiple channels, routes them to staff, and provides performance analytics.

Insightly

Insightly is a CRM platform that helps businesses manage customer relationships, sales pipelines, and marketing workflows, integrating with various tools for efficiency.

Deepser

Deepser is an ITSM platform that manages business processes, support requests, and resources while ensuring customer satisfaction, compatible with ITIL and easily integrable.

DigitalGenius

DigitalGenius is an AI-powered platform that automates customer service for e-commerce, handling inquiries via various channels and providing 60+ pre-built use cases.

Unbabel

Unbabel provides translation services to help businesses communicate across languages, integrating with customer support platforms for efficient multilingual support.

JustCall

JustCall is a communication platform for businesses that enables calling, SMS, email, and WhatsApp interactions, with automation and integration features to enhance customer engagement.

Teamwork

Teamwork is a project management app that helps organizations plan, track, and manage projects, offering tools for collaboration, task management, and workflow optimization.

EngageBay

EngageBay is an all-in-one CRM software for managing marketing, sales, and customer support, offering tools for automation, email marketing, and lead management.

Reve Chat

REVE Chat is an AI-driven platform for customer engagement, offering live chat, chatbots, co-browsing, and video chat for support across multiple channels.

Loop Email

Loop Email is a team inbox app that consolidates customer communications, allowing teams to manage shared emails, chat, and automate workflows in one place.

Acquire

Acquire provides digital tools for enterprise teams to enhance customer experiences through secure cobrowsing, AI chatbots, live chat, and video calls.

Lokalise

Lokalise is an AI-powered translation management system that enables teams to translate digital content efficiently across multiple platforms.

Infoset

Infoset is a cloud platform that integrates and manages support and sales channels like calls, email, live chat, chatbots, and social media from one interface.

LeadDesk

LeadDesk is a cloud-based contact center software for managing sales and customer service, offering tools for call handling, analytics, and performance monitoring.

DoneDone

DoneDone is a task management and collaboration tool that helps teams organize, assign, and track tasks efficiently to enhance productivity and workflow.

SolarWinds

The SolarWinds Help Desk Essentials Pack integrates ticketing and remote support tools for IT management, enabling centralized incident handling and remote access.

Emplifi

Emplifi is a unified customer experience platform that integrates marketing, care, and commerce for effective customer engagement across multiple channels.

ProProfs

ProProfs offers SaaS tools for training, quizzes, surveys, CRM, and support to enhance employee learning and customer satisfaction.

DevRev

DevRev is a platform for SaaS companies that integrates customer support, product development, and sales, enhancing collaboration and automating processes.

HelpSpace

HelpSpace is a customer support tool that organizes inquiries via a ticketing system, offers a knowledge base, and facilitates multi-channel communication for businesses.

Oscar Chat

Oscar Chat enhances customer support and marketing by using AI chatbots and customizable tools to engage website visitors and convert them into leads.

Verint

Verint provides a customer engagement platform that helps businesses improve customer interactions through analytics, feedback, and integration with other systems.