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Unbabel is a platform designed to help businesses overcome language barriers by providing advanced translation services. It leverages a combination of machine learning, neural machine translation, and human expertise to deliver high-quality translations. This approach enables companies to offer multilingual customer support, enhancing their ability to communicate effectively with a global audience.

Key features of Unbabel include its ability to integrate with various customer service platforms, allowing for seamless translation of customer interactions. The platform supports real-time translation, ensuring that customer inquiries are addressed promptly and accurately. Additionally, Unbabel's technology is optimized for workflow automation, helping businesses streamline their translation processes and improve efficiency.

By utilizing a large community of translators and advanced AI-driven tools, Unbabel ensures that translations are not only accurate but also culturally relevant. This capability is particularly valuable for companies operating in diverse linguistic environments, as it helps maintain consistency and quality across all communications. Overall, Unbabel's innovative approach to translation supports businesses in providing superior customer experiences worldwide.

Unbabel eliminates language barriers so that businesses can thrive across cultures and geographies. The company’s Language Operations platform blends advanced artificial intelligence with humans in the loop, for fast, efficient, high-quality translations that get smarter over time. Unbabel helps enterprises grow into new global markets and builds customer trust by creating more consistent, high-quality multilingual customer experiences across marketing and customer service. Unbabel easily plugs into the most popular CRMs and Chat platforms to seamlessly deliver translations within existing workflows across digital support channels like chat, email, or FAQs. All of this is managed through the Portal, where customers can control translation flows, monitor key metrics like speed or quality, and perform other tasks to operationalize the use of different languages across their business. Based in San Francisco, Calif., Unbabel works with leading customer support teams at brands such as Facebook, Microsoft, Booking.com, and Uber, to communicate effortlessly with customers around the world, no matter what language they speak. Its Language Operations Platform includes: * Augmented Machine Translation * Portal * Channel * Integrations * Editors

Categories:

Business

Machine Translation Services

Computer-Assisted Translation Software

Software Localization Tools

Translation Management Software

Multilingual Customer Support Software

Website: unbabel.com

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Unbabel

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