Help Desk - Canada | Top Apps & Software

Help desk software collects customer requests into tickets and routes, tracks, and resolves them across email, chat, and phone.

Hubspot

HubSpot is a CRM platform that integrates marketing, sales, and customer service tools to help businesses manage relationships and streamline operations.

Zendesk

Zendesk is a customer service platform that consolidates support across channels, automates workflows, and enhances agent productivity with AI tools and extensive integrations.

RingCentral

RingCentral is an omnichannel customer engagement app with voice, digital channels, AI options, and integrated workforce management and analytics.

Appy Pie

Appy Pie is a no-code app development platform that allows users to build applications easily using drag-and-drop features and customization options.

Intercom

Intercom is a customer messaging platform that enhances communication through automation and support tools for improved customer engagement and service.

Helpwise

Helpwise is a customer support platform that integrates multiple communication channels to facilitate team collaboration and manage customer inquiries efficiently.

Teamwork

Teamwork is a project management app that helps organizations plan, track, and manage projects, offering tools for collaboration, task management, and workflow optimization.

Crisp

Crisp is a customer support platform that connects businesses with customers through chat, automating interactions and managing inquiries across multiple channels.

ConnectWise Manage

ConnectWise Manage is a cloud-based platform for technology companies to manage operations, including help desk, sales, and project management efficiently.

Salesforce

Salesforce is a cloud-based CRM platform that helps businesses manage sales, marketing, customer service, and analytics, with customizable tools and automation features.

HappyFox

HappyFox is a help desk software that manages customer support requests across multiple channels, offering tools for ticketing, automation, and self-service.

Freshdesk

Freshdesk is a customer support platform that centralizes inquiries from multiple channels into a unified ticketing system, enhancing support efficiency and collaboration.

ConnectWise Home

ConnectWise Home is a central hub for IT service providers to manage operations, endpoint security, network monitoring, and automate tasks.

JustCall

JustCall is a communication platform for businesses that enables calling, SMS, email, and WhatsApp interactions, with automation and integration features to enhance customer engagement.

Kustomer

Kustomer is a customer service CRM that automates interactions across channels, streamlining support and enhancing customer experiences.

SAP

The SAP app streamlines business operations by integrating functionalities for finance, HR, sales, and supply chain management to enhance efficiency and decision-making.

ServiceNow

ServiceNow is a cloud-based platform that streamlines service management across various industries, enhancing workflows in IT, customer service, and HR.

ProProfs

ProProfs offers SaaS tools for training, quizzes, surveys, CRM, and support to enhance employee learning and customer satisfaction.

Spiceworks

Spiceworks is a cloud-based ticketing system for IT service management, offering support tools, inventory management, and community connections.

Engati

Engati is a chatbot and live chat platform that enables users to build and deploy intelligent bots across multiple channels without programming.

Zoho Desk

Zoho Desk is a customer service help desk app that manages communication across multiple channels, streamlining support operations and improving response times.

Molin AI

Molin AI is a platform that allows users to create AI chatbots for E-commerce websites without coding, providing customer support and enhancing buyer confidence.

Help Scout

Help Scout is an email-based customer support software that helps teams manage communications, automate tasks, and provide personalized assistance.

Chatwoot

Chatwoot is an open-source customer support platform that enables businesses to manage customer interactions across various channels from a single interface.

LiveChat

LiveChat is a customer service platform that enables real-time chat support on websites, offers analytics, and integrates with various tools for enhanced communication.

Tidio

Tidio is a customer service software that provides live chat, chatbots, and AI support to help businesses improve customer support and engagement on websites.

Groove

Groove is a customer support platform that streamlines communication and workflow management for teams across various channels.

PolyAI

PolyAI creates conversational assistants that engage customers in natural dialogue to resolve issues for businesses in various industries.

Front

Front is a customer service platform that centralizes communication, facilitates team collaboration, and uses AI for automation and analytics.

Dixa

Dixa is a customer service platform that centralizes communication across channels, enabling personalized support and efficient team collaboration for improved customer experiences.

LiveHelpNow

LiveHelpNow is a customer service platform that offers live chat, ticketing, and knowledge base integration for efficient support across multiple channels.

Freshworks

Freshworks provides AI-driven software for IT, customer support, sales, and marketing, streamlining operations and enhancing efficiency across various business functions.

Khoros

Khoros is a social media management platform that helps businesses manage campaigns, engage audiences, and analyze performance across various social channels.

SupportBench

SupportBench is a customer support software that streamlines ticket management and enhances workflow efficiency using AI for prioritization and workload balancing.

NICE inContact

NICE inContact is a cloud-based contact center solution for managing customer interactions across various channels with tools for analytics and workforce optimization.

Hiver

Hiver is an email management tool that enhances team collaboration and customer support by automating workflows within Gmail and Outlook.

TeamSupport

TeamSupport is a customer service software that manages post-sale support, ticketing, and communication to improve customer satisfaction and streamline operations.

Gorgias

Gorgias is a customer service platform for e-commerce, integrating various communication channels to improve support and automate customer interactions.

Atera

Atera is an IT management platform that offers remote monitoring, ticketing, and automation tools for MSPs and IT teams to manage operations efficiently.

Re:amaze

Re:amaze is a customer messaging platform that facilitates support via live chat, email, and social media, while offering automation tools for sales and marketing.

Plumsail

Plumsail automates document management and workflows, offering tools for document generation, PDF manipulation, and integration with Microsoft 365 and SharePoint.

CloudCC

CloudCC is a CRM platform that offers features for marketing, sales, and service management, available as SaaS and PaaS solutions.

Apptivo

Apptivo is a cloud-based platform providing integrated business apps for managing tasks across sales, marketing, billing, and support.

Zammad

Zammad is a ticketing system that streamlines customer service and support by managing tickets and enabling multi-channel communication.

Creatio

Creatio is a no-code platform for automating workflows and CRM, enhancing customer interactions and operational efficiency through AI-driven tools.

Reve Chat

REVE Chat is an AI-driven platform for customer engagement, offering live chat, chatbots, co-browsing, and video chat for support across multiple channels.

Loop Email

Loop Email is a team inbox app that consolidates customer communications, allowing teams to manage shared emails, chat, and automate workflows in one place.

Deskhero

Deskhero is an app that automates help desk tasks, improving customer support through AI responses, ticket management, and customizable workflows.

Language Weaver

Language Weaver is a neural machine translation platform that automates language translation tasks for organizations, integrating AI with human oversight for accuracy.

Glia

Glia is a platform that integrates voice, digital, and AI for enhanced customer service across various communication channels, improving business interactions and insights.

BoldDesk

BoldDesk is a cloud-based help desk software that streamlines customer support by managing tickets, automating tasks, and facilitating communication across multiple channels.

Raffle

Raffle is a search app that enhances knowledge sharing and insights through AI-driven search solutions for websites, workplaces, and apps.

LiveAgent

LiveAgent is a help desk and live chat software that streamlines customer support through various channels with features like ticketing, real-time chat, and analytics.

Yuma

Yuma AI Ticket Assistant streamlines customer support by automating replies, summarizing conversations, and integrating with Help Desk and e-commerce platforms.

Certainly

Certainly is an AI-driven platform that helps businesses create conversational chatbots for ecommerce, supporting over 14 languages and integrating with various business systems.

MaestroQA

MaestroQA is a quality assurance management platform for support teams, providing tools for performance evaluation, process optimization, and reporting.

Pylon

Pylon is a customer operations platform that helps businesses manage customer interactions across multiple channels and track issues effectively.

Octadesk

Octadesk is a customer relationship management tool that centralizes interactions, automates tasks, and provides analytics to improve customer service and operational efficiency.