Customer Service Automation - Top Apps & Software

Gladly

Gladly is a customer service platform that centralizes interactions across channels, enabling personalized support and improving customer satisfaction.

Web2Chat

Web2Chat is an AI chatbot platform that automates customer support, providing instant responses and managing interactions across multiple sources and bots.

BotPenguin

BotPenguin is an AI chatbot builder that enables businesses to create and manage chatbots for customer service and engagement without coding.

AI Chief

AI Chief is an app that uses AI to enhance productivity by automating tasks, analyzing data, providing summaries, and facilitating communication for users.

NotBot

Not-Bot is a WhatsApp automation platform for tasks like appointments, payments, orders, and customer support, fully integrable with various databases and services.

ChatSpark

ChatSpark provides AI-powered chatbots for customer service across multiple channels, offering support, sales assistance, and appointment scheduling.

Zingtree

Zingtree is an AI platform that automates customer support workflows and decision trees, helping B2C enterprises streamline processes and enhance customer service.

Risotto

Risotto automates IT support by ticketing and resolving access requests, expediting unresolved issues, and teaching users troubleshooting steps through integration with tools like Slack.

Zetabot

Zetabot is an AI chatbot that automates customer support, providing 24/7 assistance and improving response accuracy while reducing costs for businesses.

ClearTalk

ClearTalk is a no-code voice AI platform that automates phone calls for tasks like customer support and appointment setting, integrating with various applications and CRMs.

Agentok Studio

Agentok Studio lets organizations build, deploy, and monitor AI virtual agents via visual or code tools, integrate them with enterprise systems, and run in cloud, on-premise, or hybrid environments.

Luxia

Luxia is an AI chatbot that automates communication, enhancing engagement and lead collection for websites, adaptable for both internal and external interactions.

Jaweb

Jaweb.me offers AI-powered chatbots to automate customer support and sales processes for various industries, enhancing engagement and efficiency.

Mercury

Mercury is an AI-based messaging platform that automates customer support via website chat, WhatsApp, and Facebook Messenger, allowing efficient service management.

myAskAI

AI customer support chatbot that answers questions from your help content and website, and hands off to human agents when needed.

MyBot.Chat

Build and manage custom ChatGPT or Llama 3 chatbots for 24/7 customer support, FAQs and lead generation; no coding needed; connect website content or upload data.

Vozy

Vozy is an AI voice platform that enables companies to automate customer interactions through voice assistants and conversational AI, enhancing customer experiences and reducing costs.

Sierra

Sierra is a conversational AI platform that enhances customer experience by providing personalized interactions and support across various industries.

Open

Open is an AI customer support tool that addresses 80% of complex inquiries through phone, email, and web, compatible with existing support systems.

Floatbot

Floatbot is a no-code AI platform for creating chatbots and voicebots, automating customer support, onboarding, and interactions across multiple channels.

Ebi.Ai

Ebi.Ai offers customizable conversational AI solutions for businesses, automating customer service tasks and enhancing user interactions across various channels.

Paka AI

Paka AI allows users to create custom AI Phone Bots for customer service without coding, starting at $25 per month, enhancing support efficiency.

TalkStack AI

Automates customer support, sales, and operations with custom multilingual AI voice and text agents that handle inquiries, qualify leads, schedule appointments, and analyze interactions securely.

Xurrent

Cloud-based IT service management app for handling incidents, requests, changes, problems, assets, and automated support workflows.

Ebbot

Ebbot automates customer service with GenAI chat tools, allowing businesses to manage inquiries efficiently and provide personalized support.

Espressive

Espressive is an IT service management app that automates support requests, enhances user experience, and reduces help desk call volume through AI-driven assistance.

Markprompt

Markprompt automates customer support using AI, indexing company knowledge to enhance responses and streamline inquiries across multiple channels.

Giva

Giva is a cloud-based, HIPAA-compliant service management app for help desk, ITSM, and customer support. It provides ticketing, SLA tracking, reporting, analytics, and AI-assisted agent tools.

Voicebun

Voicebun is a no-code platform for creating AI voice agents that automate calls, support, and scheduling across various industries.

Cobbai

Cobbai integrates genAI in customer service with tools for workflow control, agent support, and ticket analysis, aimed at improving efficiency and quality.

Hablas

Hablas centralizes WhatsApp and other digital conversations, helping teams manage customer service, automate replies, organize contacts, and track sales opportunities.

Agent IA Vocal

AI voice receptionist for SMEs that answers calls in French and English, qualifies leads, books appointments, sends follow-ups, and can transfer calls to staff.

TeleGo.io

TeleGo is a no-code platform for building Telegram bots and automation flows with a visual editor, supporting lead capture, support, payments, follow-ups, and integrations.

Allex.ai

Allex.ai is project and portfolio management software that helps businesses plan, track, and manage multiple projects, resources, and tasks, and integrates with other IT systems.

Boost.ai

Boost.ai provides an AI platform for automating customer service interactions, enabling businesses to deliver personalized support efficiently and at scale.

Regal.io

Regal.io is an AI-powered customer experience platform that tailors interactions using AI and human agents to enhance customer engagement.

Chatbit

Chatbit allows users to create customized AI chatbots without coding, trained on specific data to improve customer interaction and lead collection.

Wonderchat

Wonderchat is an AI Chatbot builder that creates custom chatbots based on uploaded links, providing automated responses related to that content.

Answerly

Answerly is a chatbot that enhances customer support by providing quick, accurate responses and insights to improve issue resolution and customer satisfaction.

Kommunicate

Kommunicate is an AI-based customer service platform that automates responses via chatbots and live chat, enhancing customer communication and support.

Picky Assist

Picky Assist automates and manages business messaging across WhatsApp, SMS, email, Facebook Messenger and Instagram, providing chatbots, workflows, bulk messaging, CRM and team tools.

ChatPion

ChatPion is an all-in-one chatbot and marketing platform for Facebook, Instagram, and eCommerce, enabling automation and sales without coding skills.

chatlyn

Chatlyn is an AI-based platform for automating customer communication across multiple channels, enhancing engagement, and providing analytics while being GDPR compliant.

Chatvolt

Chatvolt is a no-code AI chatbot platform that automates customer service, lead capture and routine workflows across messaging channels and websites, integrates with CRMs, and trains on your data.

Groove

Groove is a sales engagement platform that helps sales leaders automate processes and enhance efficiency throughout the customer lifecycle.

ChatbotGen

ChatbotGen creates customizable chatbots for businesses, integrating with platforms like WhatsApp and Telegram for improved customer interactions and support automation.

Chatio.ai

Chatio.ai builds and automates chatbots for websites, offering 24/7 customer support in 95 languages with no coding required, solving most support questions.

Conversion Agent AI

Conversion Agent AI uses AI to interact with website visitors in real-time, enhancing customer experience and improving conversion rates through automation and analytics.

Chaterimo

Chaterimo is an AI chatbot for e-commerce that provides 24/7 customer support, order tracking, and customizable responses to enhance the customer service experience.

Lua AI

Lets businesses deploy AI sales, support, and booking agents across web, apps, social and messaging channels to handle conversations and customer requests.

Decagon

Decagon is an AI platform for customer support that automates interactions, analyzes conversations, and integrates with existing tools to enhance service efficiency.

Gubagoo

Gubagoo is an app for automotive dealerships that enhances customer communication through live chat, AI tools, and real-time support to improve service and sales.

SiteChat

SiteChat adds live chat and AI support to websites, facilitating real-time visitor communication and automating responses to common inquiries.

AgentVoice

AgentVoice is a no-code AI voice platform for managing inbound and outbound calls, automating tasks like lead qualification and customer support.

WIZ.AI

WIZ.AI offers AI-driven solutions for customer interactions, including hyper-localized and personalized Talkbots that function across multiple communication channels.

Todvob

Todvob is an AI Agent Builder that allows businesses to create chatbots for various platforms, automating customer interactions from a single dashboard.

Konverse AI

Konverse AI is a chatbot platform that automates engagement on various messaging apps, enhancing communication and efficiency.

The Bot Platform

The Bot Platform allows users to create bots and automated tools for communication channels like Microsoft Teams and Messenger, enhancing employee engagement and workflow automation.

Ivy.ai

Ivy.ai is an AI-powered communication platform providing 24/7 chatbot support for customer service in sectors like education, healthcare, and government.

Bodt

Bodt is a no-code AI chatbot that automates customer support and enhances engagement on websites through tailored responses and learning from interactions.