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For enterprise teams building customer- or employee-facing AI, Blits helps create, connect and manage chatbots, voice agents and other AI agents without tying them to a single language model. A visual builder supports conversation flows and agent workflows, while retrieval-augmented generation lets bots answer questions using information from documents, websites and databases. Teams can combine generative AI with defined conversational flows and connect agents to business systems and APIs to retrieve information or carry out tasks. Blits supports deployment across channels such as websites, WhatsApp, Slack, Microsoft Teams and voice, with integrations for services including Salesforce and ServiceNow. Teams can reuse templates across bots, languages and brands, and choose among supported AI models. The platform is aimed at organizations that need to deploy conversational AI across multiple use cases and systems, including those with private-cloud or on-premises requirements.
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