Google Cloud Platform
Google Cloud Platform (GCP) provides cloud computing services including computing, data storage, analytics, and machine learning for application development and management.
Qualtrics
Qualtrics CoreXM is a platform for experience management, enabling organizations to build, launch, and analyze surveys for customer, employee, product, and brand insights.
Hotjar
Hotjar is a behavior analytics tool that analyzes website use through heatmaps, session recordings, and surveys to improve user experience.
Vonage
The Vonage app is a communication platform for businesses that facilitates voice, video, and text communications, with features for collaboration and customer service automation.
Dialpad
Dialpad is a cloud-based VoIP communication platform that enhances team collaboration and customer interaction with AI-powered features.
Requesty
Requesty analyzes customer interactions to provide insights on trends, sentiment, and opportunities, helping businesses improve retention and satisfaction.
JustCall
JustCall is a communication platform for businesses that enables calling, SMS, email, and WhatsApp interactions, with automation and integration features to enhance customer engagement.
SurveyMonkey
SurveyMonkey is a survey platform that allows users to create, distribute, and analyze surveys for feedback collection across various channels.
Perspective
Perspective AI is a SaaS platform that gathers and analyzes customer feedback through AI-mediated conversations, providing actionable insights for businesses.
BirdEye
BirdEye helps businesses manage their online reputation, customer interactions, and social media presence through review management, messaging, and listing tools.
CallFinder
CallFinder is a cloud-based speech analytics tool that automates quality monitoring and evaluates agent performance for small and medium businesses across various industries.
Five9
Five9 is a cloud-based contact center software that enhances customer service through intelligent routing, analytics, and seamless CRM integrations.
featureOS
featureOS aggregates user feedback from multiple sources, helping teams analyze insights, prioritize features, and create product roadmaps efficiently.
Voiso
Voiso is a cloud-based contact center solution offering features like auto-dialers, AI speech recognition, and omnichannel support, with CRM integrations and 24/7 customer support.
Cloudtalk
CloudTalk is a cloud-based call center platform for managing calls, automating workflows, and integrating with CRM systems to enhance customer communication.
AssemblyAI
AssemblyAI provides advanced speech-to-text and audio intelligence services for transcription, analysis, and insights from voice data.
SMG
SMG provides experience management software and services to help organizations improve revenue, reduce churn, and enhance operational efficiency.
ReflexAI
ReflexAI provides AI tools for contact centers, automating tasks, improving training, and enhancing interactions through simulations and quality assurance.
Forsta
Forsta is a customer experience management platform that helps businesses measure and improve customer and employee experiences through analytics and feedback tools.
Dolphin AI
Dolphin AI is a platform that centralizes qualitative customer feedback and uses AI to provide actionable insights for improving customer experience and product development.
MaestroQA
MaestroQA is a quality assurance management platform for support teams, providing tools for performance evaluation, process optimization, and reporting.
SurveySparrow
SurveySparrow is a platform for creating and conducting interactive surveys to gather customer and employee feedback across various channels.
Maqsam
Maqsam is an AI-powered contact center solution for Arabic-speaking businesses, streamlining communication and improving customer service across multiple channels.
Talkdesk
Talkdesk is a cloud contact center platform that enhances customer service through AI-driven solutions, enabling efficient, omnichannel communication for businesses.
DeepTalk
DeepTalk analyzes customer and employee feedback from various text sources, providing insights into sentiment and satisfaction metrics.
Level AI
Level AI offers AI solutions to improve customer service and sales efficiency, helping companies enhance customer experiences and business growth.
Luminoso
Luminoso is a cloud-based text analytics platform that analyzes feedback and sentiments in multiple languages to provide insights for organizations.
OpenText
OpenText is an app for managing enterprise information, handling content and unstructured data for large organizations and agencies.
Relative Insight
Relative Insight uses AI to analyze customer feedback and competitor language, helping businesses understand customer needs and refine strategies based on text insights.
Sprinklr
Sprinklr is a cloud-based platform that manages customer service across 30+ channels, enhancing interactions and providing AI-driven insights for businesses.
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