PolyAI
PolyAI creates conversational assistants that engage customers in natural dialogue to resolve issues for businesses in various industries.
Ozonetel CloudAgent
Ozonetel CloudAgent is a cloud-based contact center platform that integrates multiple communication channels for efficient customer interactions.
Player XP
Player XP collects and analyzes player feedback and data to help game publishers and studios understand sentiment and improve their products effectively.
Commerce.AI
Commerce.AI automates decision-making in e-commerce by analyzing unstructured customer data to improve experiences and optimize operations using AI.
Skit.ai
Skit.ai automates collection conversations for agencies and creditors using AI across voice, text, email, and chat in English and Spanish, enhancing recovery processes.
Skeepers
Skeepers connects brands with consumers through user-generated content, facilitating influencer marketing and campaign management across social media channels.
CommPeak
CommPeak is a cloud-based communication solution that provides customizable contact center services, VoIP, SMS, and analytics for efficient business operations.
Glia
Glia is a platform that integrates voice, digital, and AI for enhanced customer service across various communication channels, improving business interactions and insights.
NICE inContact
NICE inContact is a cloud-based contact center solution for managing customer interactions across various channels with tools for analytics and workforce optimization.
ViewPoint
ViewPoint app enables real-time feedback collection through interactive surveys to help organizations improve services and analyze user experiences.
Outset
Outset is an AI-driven research platform that automates interviews and synthesizes data, enabling users to gain insights efficiently and rapidly from participant responses.
Convin
Convin is an AI-driven contact center software that records, analyzes, and improves customer interactions across calls, chats, and emails for enhanced service efficiency.
ConvoZen.AI
ConvoZen.AI is an AI tool that analyzes customer interactions to provide insights for improving sales, customer experience, compliance, and operations.
Verint
Verint provides a customer engagement platform that helps businesses improve customer interactions through analytics, feedback, and integration with other systems.
Calabrio
Calabrio ONE is a cloud-based suite for contact centers that integrates workforce management, quality management, and analytics to optimize agent performance and enhance customer interactions.
Insight7
Insight7 is an AI tool that extracts insights from customer and employee interviews by processing video, audio, and text data for analysis and collaboration.
Capturi
Capturi is a conversational AI software that analyzes interactions to provide insights, assist agents, and handle routine inquiries for improved customer experience.
Spiral
Spiral uses AI to analyze company data, helping customer teams identify and resolve issues by understanding customer concerns in multiple languages.
Cobbai
Cobbai integrates genAI in customer service with tools for workflow control, agent support, and ticket analysis, aimed at improving efficiency and quality.
XEBO.ai
XEBO.ai is an AI-powered Experience Management app that enhances customer and employee engagement through feedback collection and data analysis.
Prodigal
Prodigal is an AI software that enhances consumer finance operations by analyzing interactions to optimize strategies and improve compliance and customer experience.
UserVoice
UserVoice is a feedback management platform that helps businesses collect, prioritize, and act on customer suggestions for product improvements.
Dubber
Dubber is a cloud-based call recording and voice AI app that automatically records conversations, offering secure storage, transcription, and real-time insights.
Observe.AI
Observe.AI analyzes customer conversations in contact centers to enhance service quality and agent performance through insights and automated quality assurance.
Playvox
Playvox is a performance optimization tool for customer service agents, enhancing quality management and workforce engagement in contact centers through analytics and integration.
Comments Analytics
Comments Analytics is an AI tool for analyzing customer feedback from text data, offering sentiment analysis and insights to enhance understanding and decision-making.
3CLogic
3CLogic is a cloud contact center app that enhances customer and employee interactions using AI, streamlining workflows across various business functions.
Language I/O
Language I/O enables English-only support teams to interact with customers in over 100 languages through chat and email with real-time translations.
Enthu.ai
Enthu.ai is an AI platform for contact centers that monitors customer interactions, analyzes speech, and provides insights to improve agent performance and customer satisfaction.
Recordia
Recordia is a cloud-based AI platform that records, transcribes, and analyzes conversations for compliance and customer insight while ensuring data security.