Authkey
authkey.io
Authkey is a communication platform that offers SMS, voice calls, emails, and WhatsApp messaging via APIs, enabling developers to integrate messaging into their applications.
Knowlarity
knowlarity.com
Knowlarity is a cloud-based communication platform that enhances business interactions and customer service through integrated telephony and multi-channel capabilities.
Cention
cention.com
Cention is an omnichannel contact center app that integrates various communication channels, automates tasks, and enhances collaboration for better customer support.
Nubitel CX
nubitel.co
Nubitel CX is an omnichannel cloud contact center solution that integrates various communication tools for seamless customer interactions.
uContact
net2phone.com
uContact is a cloud-based contact center solution that manages customer interactions across various channels to enhance engagement and streamline communication.
Gradwell Wave
gradwell.com
Gradwell Wave is a softphone app for businesses that allows voice calls over 3G, 4G, and WiFi, with features like HD audio, call waiting, and easy integration with contacts.
Instadesk
instadesk.com
Instadesk offers a range of conversational AI products, including outbound calling, customer service, digital human employees, quality control, and assistant services.
virtualQ
virtualq.io
virtualQ offers an intelligent waiting and callback service that optimizes customer flow and enhances waiting experiences for businesses in the service sector.
PCIPal
pcipal.com
PCI Pal offers secure payment solutions for organizations, enabling Cardholder Not Present payments without PCI DSS compliance risks. It supports multiple communication channels.
Mindful
getmindful.com
Mindful improves customer experience by integrating interactions across channels, eliminating hold times, and enhancing agent support for major brands.
Bright Pattern
brightpattern.com
Bright Pattern is an AI-powered omnichannel contact center software that enhances customer service across multiple digital channels, integrating with various CRM systems.
Parlance
parlancecorp.com
Parlance uses conversational AI to enhance phone communication for businesses, allowing users to connect easily and naturally while providing managed services for success.
Collab
collab.com
Collab offers cloud-based contact center services to facilitate communication and engagement for businesses, supporting both automation and human interaction.
Channels
channels.app
Channels is an app that enhances customer service by integrating with platforms to display key customer information during calls and offers features like IVR and call management.
CommandLInk
commandlink.com
CommandLink provides a cloud-based platform for managing SD-WAN, security, and communication services with integrated support and monitoring.
ISI Analytics
isianalytics.com
ISI Analytics offers insights into call queue performance for Cisco, Webex, and Microsoft Teams, enabling management of call handling and customer experience.
Yeastar
yeastar.com
Yeastar offers telecommunications solutions for businesses, including cloud PBX systems and unified communications tools, enhancing call management and integration.
Cyara
cyara.com
Cyara is a platform for testing and monitoring customer interactions across digital and voice channels, ensuring efficient customer journeys and enhancing satisfaction.
Loris
loris.ai
Loris is an AI-powered platform that analyzes customer interactions to enhance experience, monitor performance, and identify improvement opportunities.
QueueMetrics
queuemetrics.com
QueueMetrics monitors call center performance, tracking metrics like agent productivity and call statistics while supporting Asterisk PBX integration.
Glia
glia.com
Glia is a platform that integrates voice, digital, and AI for enhanced customer service across various communication channels, improving business interactions and insights.
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[24]7.ai
247.ai
The 24/7.ai app uses AI to automate customer support, improving response times and efficiency while enhancing overall customer satisfaction.
Cordless
cordless.io
Cordless is a cloud-based call center for customer support, providing conversation transcriptions, sentiment analysis, and CRM integrations for insights and training.
Tenfold
tenfold.com
Tenfold is a SaaS CTI solution that integrates telephony with CRM, automating call logging and improving customer service workflows for support agents.
Zingtree
zingtree.com
Zingtree is an AI platform that automates customer support workflows and decision trees, helping B2C enterprises streamline processes and enhance customer service.
Distrobird
distrobird.com
Distrobird is a sales automation platform for HubSpot users, integrating tools for email, SMS, calling, and lead management to streamline sales processes.
AuditCall
auditcall.com
AuditCall offers call analytics, tracking, and management solutions, helping businesses optimize marketing and improve customer communication.
injixo
injixo.com
injixo is a cloud-based workforce management app for call centers, offering tools for scheduling, forecasting, and real-time management to enhance operational efficiency.
calldesk
calldesk.ai
Calldesk automates inbound calls for contact centers using AI voice agents to improve customer service and reduce costs, freeing agents for more complex tasks.
Aheeva
aheeva.com
Aheeva is a contact center management software that offers call distribution, monitoring, and reporting features accessible via the internet.
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