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Customer Self-Service Software
Kategori

Customer Self-Service Software - Aplikasi Paling Popular

Customer Self-Service Software is a type of technology that enables customers to access information, resolve issues, and complete tasks on their own without the need for direct assistance from customer service representatives. This software is designed to enhance the customer experience by providing tools and resources that empower users to find solutions independently. Key Features: * Knowledge Base: A repository of articles, FAQs, and guides that customers can browse to find answers to common questions. * Help Centers: Centralized platforms where users can access support resources, tutorials, and troubleshooting tips. * Chatbots: Automated tools that can answer customer inquiries in real-time, providing instant assistance on a variety of topics. * User Portals: Personalized dashboards where customers can manage their accounts, track orders, and access relevant information. * Community Forums: Spaces where users can connect with each other to share experiences, ask questions, and exchange solutions. Benefits: * Increased Efficiency: Reduces the workload on customer service teams by allowing customers to resolve issues independently. * 24/7 Access: Customers can find help and information at any time, enhancing convenience and satisfaction. * Cost Savings: Decreases operational costs by minimizing the need for direct customer service interactions. * Improved Customer Satisfaction: Provides quick and easy access to information, leading to a better overall experience. Overall, Customer Self-Service Software is an effective solution for businesses looking to enhance customer support while empowering users to take control of their own service needs.

Hantar Aplikasi Baharu


Hubspot

Hubspot

hubspot.com

Salesforce

Salesforce

salesforce.com

Intercom

Intercom

intercom.com

Verizon

Verizon

verizon.com

Zoho Desk

Zoho Desk

zoho.com

Zendesk

Zendesk

zendesk.com

Freshdesk

Freshdesk

freshdesk.com

Webex

Webex

webex.com

Writesonic

Writesonic

writesonic.com

Gorgias

Gorgias

gorgias.com

RingCentral

RingCentral

ringcentral.com

ServiceNow

ServiceNow

servicenow.com

Teamwork

Teamwork

teamwork.com

Freshservice

Freshservice

freshservice.com

Botpress

Botpress

botpress.com

Help Scout

Help Scout

helpscout.com

Chatwoot

Chatwoot

chatwoot.com

Appy Pie

Appy Pie

appypie.com

SAP

SAP

sap.com

Helpwise

Helpwise

helpwise.io

Zoho SalesIQ

Zoho SalesIQ

zoho.com

Tidio

Tidio

tidio.com

Interakt

Interakt

interakt.shop

Crisp

Crisp

crisp.chat

JustCall

JustCall

justcall.io

Freshchat

Freshchat

freshchat.com

Front

Front

front.com

Kodif

Kodif

kodif.ai

Knowmax

Knowmax

knowmax.ai

Vtiger

Vtiger

vtiger.com

Stonly

Stonly

stonly.com

HelpCrunch

HelpCrunch

helpcrunch.com

Atom

Atom

atomchat.io

Gallabox

Gallabox

gallabox.com

Global Message Services

Global Message Services

gms.net

DeepConverse

DeepConverse

deepconverse.com

TeamSupport

TeamSupport

teamsupport.com

Warmly

Warmly

warmly.ai

Acquire

Acquire

acquire.io

Sprinklr

Sprinklr

sprinklr.com

Copilot

Copilot

copilot.live

ProProfs

ProProfs

proprofs.com

Groove

Groove

groovehq.com

Twixor

Twixor

twixor.com

Emplifi

Emplifi

emplifi.io

Engageware

Engageware

engageware.com

Haptik

Haptik

haptik.ai

Sobot

Sobot

sobot.io

Gist

Gist

getgist.com

Enchant

Enchant

enchant.com

NICE inContact

NICE inContact

incontact.com

Document360

Document360

document360.io

Re:amaze

Re:amaze

reamaze.com

Ultimate

Ultimate

ultimate.ai

Hachly AI

Hachly AI

hachlyai.com

Trengo

Trengo

trengo.com

Kustomer

Kustomer

kustomer.com

PolyAI

PolyAI

poly.ai

Gladly

Gladly

gladly.com

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