SMS-Magic
SMS-Magic is a CRM messaging platform facilitating business communication via SMS, WhatsApp, and Facebook Messenger, enhancing customer engagement and support.
Talkdesk
Talkdesk is a cloud contact center platform that enhances customer service through AI-driven solutions, enabling efficient, omnichannel communication for businesses.
Skedulo
Skedulo is a scheduling app for managing deskless workers, optimizing travel, and improving communication in industries like healthcare and logistics.
Formstack
Formstack is a cloud-based app for creating digital forms, collecting data, and automating workflows, featuring integrations, analytics, and customizable templates.
Droxy
Droxy is an AI platform for creating and managing chatbots that assist customers by answering inquiries, booking appointments, and handling leads in a brand's voice.
Qualified
Qualified is a Salesforce-based platform that helps revenue teams engage website visitors and convert them into sales leads through real-time conversations.
PolyAI
PolyAI creates conversational assistants that engage customers in natural dialogue to resolve issues for businesses in various industries.
NICE inContact
NICE inContact is a cloud-based contact center solution for managing customer interactions across various channels with tools for analytics and workforce optimization.
Trengo
Trengo is a customer engagement platform that centralizes communications from multiple channels, automates responses, and enhances team collaboration.
TrueContext
TrueContext is a mobile workflow platform that enables enterprises to automate and streamline field service operations and data collection.
Tiledesk
Tiledesk is an open-source AI tool for automating customer service through chatbots, supporting multi-channel communication and integrating with platforms like WhatsApp and Facebook.
Screendesk
Screendesk allows users to request screen recordings or initiate live screen sharing with customers, integrating seamlessly with helpdesk platforms.
Glance
Glance provides tools for real-time web and mobile co-browsing, screen sharing, and video to enhance customer support and consultation.
Ultimate
Ultimate is a customer support automation platform that uses AI to enhance communication and service efficiency across multiple channels in 109 languages.
Twig
Twig is an AI tool that helps users find answers in technical documentation quickly by analyzing various data sources and improving support agent productivity.
Oneflow
Oneflow automates the entire contract process, enabling creation, collaboration, signing, and management of contracts in a single platform.
LivePerson
LivePerson is a conversational AI platform that enables businesses to engage with customers across various channels, enhancing support and interaction efficiency.
Decagon
Decagon is an AI platform for customer support that automates interactions, analyzes conversations, and integrates with existing tools to enhance service efficiency.
Mapsly
Mapsly is a location intelligence app that offers customizable mapping, route optimization, and data integration for CRM and spreadsheet users.
Gladly
Gladly is a customer service platform that centralizes interactions across channels, enabling personalized support and improving customer satisfaction.
FormAssembly
FormAssembly is a no-code platform for creating secure forms and automating data collection workflows, integrating with systems like Salesforce and ensuring compliance.
Gleen AI
Gleen AI is a generative AI tool that helps customer success teams automate workflows, create chatbots, and improve productivity and efficiency.
ClearTalk
ClearTalk is a no-code voice AI platform that automates phone calls for tasks like customer support and appointment setting, integrating with various applications and CRMs.
Floatbot
Floatbot is a no-code AI platform for creating chatbots and voicebots, automating customer support, onboarding, and interactions across multiple channels.
Genesys Cloud
Genesys Cloud CX is a cloud-based contact center platform for managing customer interactions across various channels, enhancing service efficiency and engagement.
C-Zentrix
C-Zentrix is a customer experience and contact center solution that centralizes communication across channels, improving interaction management and customer satisfaction.
Surfly
Surfly enables co-browsing and collaboration in real-time, allowing users to navigate websites together without downloads, enhancing remote communication for support and training.
Provar
Provar is a test automation tool designed for Salesforce that streamlines testing processes across platforms, supports various methods, and enhances integration capabilities.
Comm10
Comm10 is a communication platform that helps businesses manage customer interactions through live chat, messaging, and ticketing across multiple channels.
Drift
Drift is a customer communication platform offering live chat and chatbots to improve engagement and support for businesses, enhancing sales and marketing efforts.
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