Floatbot

Floatbot is a cutting-edge, no-code AI platform designed to empower businesses with advanced chatbot and voicebot solutions. It leverages generative AI to simplify the creation of conversational AI tools, making them accessible to users without extensive technical expertise. The platform supports omnichannel chatbot integration, intelligent virtual assistants (IVAs), and AI agent-assist bots, which enhance contact center efficiency by automating routine tasks and improving customer interactions.

Floatbot's key features include natural language understanding (NLU), intent recognition, and sentiment analysis, enabling bots to deliver personalized and context-aware interactions. The platform seamlessly integrates with various CRMs, helpdesk tools, and communication channels like WhatsApp and Slack, ensuring streamlined operations and a unified customer experience. Its robust analytics and reporting capabilities allow businesses to monitor bot performance, optimize interactions, and improve customer satisfaction.

Ideal for enterprises and large contact centers, Floatbot supports a wide range of applications, including customer support automation, digital user onboarding, and sales process optimization. It offers scalability and flexibility, making it suitable for businesses aiming to enhance customer engagement, automate repetitive tasks, and drive digital transformation. Floatbot's voicebot capabilities also enable businesses to automate inbound and outbound calls, providing multilingual support and integrating with smart assistants like Amazon Echo and Google Home.