Chatbots, often referred to as virtual agents or virtual assistants, are software applications designed to perform specific tasks or provide information in response to written or spoken requests. They serve both external customer-facing needs and internal employee-facing requests, allowing users to interact with applications in a conversational manner, either textually or audibly. Chatbots typically employ natural language processing (NLP) or speech recognition to understand user inputs. However, their primary operations are driven by scripted conversations. This contrasts with intelligent virtual assistants, which utilize natural language understanding (NLU) to conduct more sophisticated, human-like interactions. Businesses use chatbot technology to automate tasks that previously required human intervention. Upon receiving a user request, a chatbot processes the input and provides a response in text or speech form. Chatbots are integrated into various customer support tools, such as live chat software, help desk software, and contact center software, often acting as the first point of contact. Their use is expanding into other areas, including sales and marketing knowledge bases. In business intelligence applications, chatbots can replace query languages, enabling users to obtain specific data points simply by typing or speaking a request. The capabilities of chatbots are continuously growing, and they are being incorporated into an increasing variety of software applications.
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GPTconnect
gptconnect.ai
GPTconnect is an app that integrates AI for content generation, customer support, and automation using OpenAI's GPT-4 model.
Kindly
kindly.ai
Kindly is an AI-powered chatbot platform that automates customer support and sales, offering multilingual support and easy customization without coding.
Simple Phones
simplephones.ai
Simple Phones offers an AI phone agent that answers incoming calls for businesses and makes outbound calls for follow-ups and cold calling.
Botmakers
botmakers.net
Botmakers enables agencies and marketers to create various chatbots using over 150 templates, facilitating customer engagement across multiple platforms.
SmatBot
smatbot.com
SmatBot is an AI-powered chatbot platform that provides multilingual support across various channels for lead generation and customer service.
Tovie AI
tovie.ai
Tovie AI offers AI solutions like chatbots and voice bots for customer support, streamlining operations in various industries while ensuring data protection and compliance.
Qualified
qualified.com
Qualified is a Salesforce-based platform that helps revenue teams engage website visitors and convert them into sales leads through real-time conversations.
Whippy
whippy.ai
Whippy is an SMS and email communication platform that uses AI and automation to enhance business productivity and customer engagement.
SOCi
meetsoci.com
SOCi is a marketing platform for multi-location businesses to manage local marketing efforts, customer engagement, and online reputation across digital channels.
BotPenguin
botpenguin.com
BotPenguin is an AI chatbot builder that enables businesses to create and manage chatbots for customer service and engagement without coding.
Chaport
chaport.com
Chaport is a messaging platform that offers live chat, chatbots, and knowledge base features for businesses to engage with website visitors and improve customer service.
SleekFlow
sleekflow.io
SleekFlow is an omnichannel conversation platform that enhances customer engagement through AI, automating interactions across messaging channels like WhatsApp and Instagram.
Twixor
twixor.com
Twixor is a low-code customer experience platform that uses AI and NLP to create personalized customer journeys across messaging channels.
Capacity
capacity.com
Capacity is a support automation platform that uses AI to manage customer requests across various channels, helping teams streamline their support processes.
Engageware
engageware.com
Engageware is a customer engagement platform that uses AI to automate responses, facilitate knowledge access, and improve customer service across various sectors.
Oct8ne
oct8ne.com
Oct8ne is a visual customer service app that combines live chat, chatbot, and product catalog to assist customers in real-time via social channels and e-shops.
AiSensy
m.aisensy.com
AiSensy is a WhatsApp chatbot and CRM platform for automating support, managing contacts, and sending broadcast messages to enhance customer communication.
Blip
blip.ai
Blip is an AI-powered platform that enhances customer engagement through chatbots, enabling automated communication and personalized experiences for businesses.
Teleform
teleform.io
Teleform is a no-code platform for creating and customizing Telegram bots, featuring a visual builder for users of all skill levels.
Qlik
qlik.com
Qlik is a business intelligence platform that transforms data into insights, enabling analytics, reporting, and visualization across multiple data sources.
Support Guy
supportguy.co
Support Guy app connects users with experts for assistance on various topics, offering answers and guidance in a convenient, user-friendly format.
Chatling
chatling.ai
Chatling allows businesses to create AI chatbots for websites, enhancing customer engagement and automating responses without coding expertise.
Clickatell
clickatell.com
Clickatell is a mobile messaging platform that enables businesses to communicate with customers via SMS and other channels, facilitating transactions and interactions.
Botifi
botifi.me
Botifi is a chatbot builder that automates sales, marketing, and support across platforms like Telegram, Facebook Messenger, and Instagram.
IngestAI
ingestai.io
IngestAI enables businesses to build custom AI tools like chatbots using various AI models, simplifying knowledge retrieval and improving operational efficiency.
Typebot
typebot.io
Typebot is an open-source chatbot builder that allows users to create and embed customizable chatbots in web and mobile apps.
Serviceform
serviceform.com
Serviceform is a SaaS tool that enhances website conversion, customer support, and marketing with lead generation tools, chatbots, and analytics.
Web2Chat
web2chat.ai
Web2Chat is an AI chatbot platform that automates customer support, providing instant responses and managing interactions across multiple sources and bots.
My AskAI
myaskai.com
My AskAI is an AI chatbot for customer support, providing 24/7 answers, passing complex inquiries to humans, and reducing support requests significantly.
Drift
drift.com
Drift is a customer communication platform offering live chat and chatbots to improve engagement and support for businesses, enhancing sales and marketing efforts.
DocsBot
docsbot.ai
DocsBot is an AI chatbot that automates customer support, answers product queries, generates content, and integrates via a powerful API.
Chatwith
chatwith.tools
Chatwith is an AI chatbot builder that integrates with your content and services, allowing users to create chatbots for websites and other interfaces without coding.
PageBot
thepagebot.com
PageBot is a GPT-powered chatbot that provides instant customer support, retrieves dynamic data, and is customizable for websites, supporting over 130 languages.
STAN AI
stan.ai
STAN is a digital assistant for property managers, using AI to handle texts and emails 24/7 since its launch in 2019.
Kore.AI
kore.ai
Kore.ai provides a no-code conversational AI platform for businesses to create and manage virtual assistants and chatbots, enhancing customer engagement across multiple channels.
Evie
evie.ai
Evie is an AI tool that automates interview scheduling for recruiters, saving time and enhancing communication with candidates and hiring managers.
Mevo
usemevo.com
Mevo is a chatbot builder that allows users to create and integrate chatbots on their landing pages with a drag-and-drop interface, offering analytics and customization options.
Botmother
botmother.com
Botmother is a no-code platform for creating and managing chatbots for various messaging apps using a visual builder.
Spur
spurnow.com
Spur automates marketing for eCommerce brands and creators on Instagram, Facebook, and WhatsApp.
Omnichat
omnichat.ai
Omnichat provides chat commerce solutions for retailers, integrating messaging channels and AI tools to enhance customer interactions and streamline sales processes.
Autoresponder Bot
pageautoresponder.com
Autoresponder Bot automates replies on Facebook and Instagram, enabling custom responses to messages and comments, and includes a module for contests to boost engagement.
LiveChatAI
livechatai.com
LiveChatAI is an AI chatbot that provides personalized customer support by using business data, supports multiple languages, and integrates with various platforms.
Tiny Talk
tinytalk.ai
Tiny Talk is a platform for quickly building and deploying chatbots, allowing customization, training with user data, and integration into various applications.
Almo Chat
almochat.com
Almo Chat is an AI-powered chatbot for businesses, providing 24/7 customer support, automating responses, and enhancing user engagement through live chat.
ChatbotGen
chatbotgen.com
ChatbotGen creates customizable chatbots for businesses, integrating with platforms like WhatsApp and Telegram for improved customer interactions and support automation.
GPT-Trainer
gpt-trainer.com
GPT-Trainer is an AI-based platform that enhances customer service with automated support, lead collection, and analytics, used by over 25,000 businesses.
Orimon AI
orimon.ai
Orimon AI is a chatbot platform that facilitates natural conversations for businesses, enhancing customer interactions and sales through seamless integration with various channels.
Connectly.ai
connectly.ai
Connectly.ai is an app that automates and manages customer communications across multiple platforms like WhatsApp and SMS for better engagement and efficiency.
chatof.ai
chatof.ai
ChatOf.ai allows businesses to create customized AI chatbots for customer support, lead generation, and e-commerce, using a no-code builder and offering analytics.
Gleen AI
gleen.ai
Gleen AI is a generative AI tool that helps customer success teams automate workflows, create chatbots, and improve productivity and efficiency.
AIChatbot
aichatbot.so
AIChatbot is a tool for building custom AI chatbots for customer support, allowing integration with your data and multiple languages for efficient communication.
LivePerson
liveperson.com
LivePerson is a conversational AI platform that enables businesses to engage with customers across various channels, enhancing support and interaction efficiency.
crafter.ai
crafter.ai
Crafter.ai is a platform that allows users to easily create chatbots and virtual assistants using rules, machine learning, and generative AI.
happyml
happyml.com
HappyML is an AI assistant that uses voice or text commands to control software applications and create chatbots quickly without coding.
Messangi
messangi.com
Messangi is a multi-channel customer engagement platform that enables businesses to communicate with customers via SMS, email, and apps, enhancing interactions and support.
Yugasa Bot
helloyubo.com
Yugasa Bot is a SaaS platform that automates hospital front desk tasks using AI chatbots, supporting 100+ languages and integrating with various communication channels.
OnceHub
oncehub.com
OnceHub is a scheduling platform that simplifies appointment management and integrates with calendars and CRM systems for better team collaboration.
Selz
selz.com
Selz is an eCommerce platform for creating online stores and selling products, offering tools for sales tracking, marketing, and secure transactions.
Proto
proto.cx
Proto provides multilingual contact center automation, enabling companies to serve customers in over 100 local languages for improved accessibility and compliance.
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