Chatbots, often referred to as virtual agents or virtual assistants, are software applications designed to perform specific tasks or provide information in response to written or spoken requests. They serve both external customer-facing needs and internal employee-facing requests, allowing users to interact with applications in a conversational manner, either textually or audibly. Chatbots typically employ natural language processing (NLP) or speech recognition to understand user inputs. However, their primary operations are driven by scripted conversations. This contrasts with intelligent virtual assistants, which utilize natural language understanding (NLU) to conduct more sophisticated, human-like interactions. Businesses use chatbot technology to automate tasks that previously required human intervention. Upon receiving a user request, a chatbot processes the input and provides a response in text or speech form. Chatbots are integrated into various customer support tools, such as live chat software, help desk software, and contact center software, often acting as the first point of contact. Their use is expanding into other areas, including sales and marketing knowledge bases. In business intelligence applications, chatbots can replace query languages, enabling users to obtain specific data points simply by typing or speaking a request. The capabilities of chatbots are continuously growing, and they are being incorporated into an increasing variety of software applications.
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Botmakers
botmakers.net
Botmakers enables agencies and marketers to create various chatbots using over 150 templates, facilitating customer engagement across multiple platforms.
Whippy
whippy.ai
Whippy is an SMS and email communication platform that uses AI and automation to enhance business productivity and customer engagement.
Landbot
landbot.io
Landbot is a no-code platform for creating chatbots that engage customers across channels like websites and messaging apps, streamlining interactions and support.
Pylon
usepylon.com
Pylon is a customer operations platform that helps businesses manage customer interactions across multiple channels and track issues effectively.
SAAS First
saasfirst.com
SAAS First is an AI chatbot platform that provides 24/7 customer support, responding to inquiries in real-time while integrating with existing help centers.
SmatBot
smatbot.com
SmatBot is an AI-powered chatbot platform that provides multilingual support across various channels for lead generation and customer service.
Selz
selz.com
Selz is an eCommerce platform for creating online stores and selling products, offering tools for sales tracking, marketing, and secure transactions.
Blip
blip.ai
Blip is an AI-powered platform that enhances customer engagement through chatbots, enabling automated communication and personalized experiences for businesses.
Chatsimple
chatsimple.ai
Chatsimple is an AI chatbot that engages website visitors, answers questions, and generates leads, helping businesses enhance customer support and conversion rates.
LiveChatAI
livechatai.com
LiveChatAI is an AI chatbot that provides personalized customer support by using business data, supports multiple languages, and integrates with various platforms.
orimon.ai
orimon.ai
Orimon AI is a generative AI chatbot platform that facilitates customer interactions, sales support, and internal business operations across various messaging channels.
Omnichat
omnichat.ai
Omnichat provides chat commerce solutions for retailers, integrating messaging channels and AI tools to enhance customer interactions and streamline sales processes.
BotPenguin
botpenguin.com
BotPenguin is an AI chatbot builder that enables businesses to create and manage chatbots for customer service and engagement without coding.
Tars
hellotars.com
Tars provides chatbot solutions for marketing and customer service, helping teams engage users and optimize conversion through automated conversations.
Connectly.ai
connectly.ai
Connectly.ai is an app that automates and manages customer communications across multiple platforms like WhatsApp and SMS for better engagement and efficiency.
Terminus
terminusplatform.com
Terminus is a B2B platform that uses first-party data to optimize account marketing and enhance customer engagement throughout their lifecycle.
Capacity
capacity.com
Capacity is a support automation platform that uses AI to manage customer requests across various channels, helping teams streamline their support processes.
SOCi
meetsoci.com
SOCi is a marketing platform for multi-location businesses to manage local marketing efforts, customer engagement, and online reputation across digital channels.
Support Guy
supportguy.co
Support Guy app connects users with experts for assistance on various topics, offering answers and guidance in a convenient, user-friendly format.
IngestAI
ingestai.io
IngestAI enables businesses to build custom AI tools like chatbots using various AI models, simplifying knowledge retrieval and improving operational efficiency.
Typebot
typebot.io
Typebot is an open-source chatbot builder that allows users to create and embed customizable chatbots in web and mobile apps.
Evie
evie.ai
Evie is an AI tool that automates interview scheduling for recruiters, saving time and enhancing communication with candidates and hiring managers.
OnceHub
oncehub.com
OnceHub is a scheduling platform that simplifies appointment management and integrates with calendars and CRM systems for better team collaboration.
Serviceform
serviceform.com
Serviceform is a SaaS tool that enhances website conversion, customer support, and marketing with lead generation tools, chatbots, and analytics.
Autoresponder Bot
pageautoresponder.com
Autoresponder Bot automates replies on Facebook and Instagram, enabling custom responses to messages and comments, and includes a module for contests to boost engagement.
AiSensy
m.aisensy.com
AiSensy is a WhatsApp chatbot and CRM platform for automating support, managing contacts, and sending broadcast messages to enhance customer communication.
Infobip
infobip.com
Infobip Email API allows users to send and manage large volumes of emails via SMTP or HTTP API, ensuring high deliverability and efficient analytics.
Oct8ne
oct8ne.com
Oct8ne is a visual customer service app that combines live chat, chatbot, and product catalog to assist customers in real-time via social channels and e-shops.
Chatling
chatling.ai
Chatling allows businesses to create AI chatbots for websites, enhancing customer engagement and automating responses without coding expertise.
Clickatell
clickatell.com
Clickatell is a mobile messaging platform that enables businesses to communicate with customers via SMS and other channels, facilitating transactions and interactions.
Khoros
khoros.com
Khoros is a social media management platform that helps businesses manage campaigns, engage audiences, and analyze performance across various social channels.
Watermelon
watermelon.ai
Watermelon is a user-friendly AI chatbot platform that automates customer service interactions without coding, integrating various channels for streamlined communication.
Proto
proto.cx
Proto provides multilingual contact center automation, enabling companies to serve customers in over 100 local languages for improved accessibility and compliance.
Botifi
botifi.me
Botifi is a chatbot builder that automates sales, marketing, and support across platforms like Telegram, Facebook Messenger, and Instagram.
Mevo
usemevo.com
Mevo is a chatbot builder that allows users to create and integrate chatbots on their landing pages with a drag-and-drop interface, offering analytics and customization options.
Tiny Talk
tinytalk.ai
Tiny Talk is a platform for quickly building and deploying chatbots, allowing customization, training with user data, and integration into various applications.
Acquire
acquire.io
Acquire provides digital tools for enterprise teams to enhance customer experiences through secure cobrowsing, AI chatbots, live chat, and video calls.
chatof.ai
chatof.ai
ChatOf.ai allows businesses to create customized AI chatbots for customer support, lead generation, and e-commerce, using a no-code builder and offering analytics.
Tovie AI
tovie.ai
Tovie AI offers AI solutions like chatbots and voice bots for customer support, streamlining operations in various industries while ensuring data protection and compliance.
Sobot
sobot.io
Sobot is a contact center solution offering AI chatbots, live chat, and voice services to enhance customer interactions and support for businesses.
Gleen AI
gleen.ai
Gleen AI is a generative AI tool that helps customer success teams automate workflows, create chatbots, and improve productivity and efficiency.
Botmother
botmother.com
Botmother is a no-code platform for creating and managing chatbots for various messaging apps using a visual builder.
Botmaker
botmaker.com
Botmaker is a conversational platform that enables businesses to automate customer interactions across digital channels using hybrid bots and live agents.
AIChatbot
aichatbot.so
AIChatbot is a tool for building custom AI chatbots for customer support, allowing integration with your data and multiple languages for efficient communication.
Gerabot
gerabot.com
Gerabot is a website chat tool and chatbot builder for messaging platforms, enabling users to create and develop chatbots.
Rapidbott
rapidbott.com
Rapidbott is a platform for creating and managing chatbots without coding, allowing users to automate tasks and integrate with data sources like Google Sheets.
Web2Chat
web2chat.ai
Web2Chat is an AI chatbot platform that automates customer support, providing instant responses and managing interactions across multiple sources and bots.
BMC
bmc.com
The BMC app improves IT Service Management with AI-driven automation, predictive analytics, and user-friendly interfaces to enhance operational efficiency and service reliability.
BotSpace
bot.space
BotSpace is a B2B platform that automates customer support and engagement for businesses using WhatsApp's Business API.
Qlik
qlik.com
Qlik is a business intelligence platform that transforms data into insights, enabling analytics, reporting, and visualization across multiple data sources.
Chatwith
chatwith.tools
Chatwith is an AI chatbot builder that integrates with your content and services, allowing users to create chatbots for websites and other interfaces without coding.
WayMore
waymore.io
WayMore is an omnichannel marketing platform that helps businesses analyze data, segment audiences, automate tasks, and improve customer engagement to enhance sales and reduce costs.
Almo Chat
almochat.com
Almo Chat is an AI-powered chatbot for businesses, providing 24/7 customer support, automating responses, and enhancing user engagement through live chat.
nativeMsg
nativemsg.com
NativeMsg is a platform that integrates various messaging channels, using AI to enhance customer interactions and analytics for businesses.
Teleform
teleform.io
Teleform is a no-code platform for creating and customizing Telegram bots, featuring a visual builder for users of all skill levels.
Kore.AI
kore.ai
Kore.ai provides a no-code conversational AI platform for businesses to create and manage virtual assistants and chatbots, enhancing customer engagement across multiple channels.
DocsBot
docsbot.ai
DocsBot is an AI chatbot that automates customer support, answers product queries, generates content, and integrates via a powerful API.
Coachvox AI
coachvox.ai
Coachvox AI allows entrepreneurs to create an AI version of themselves for lead generation, client support, and personalized business advice 24/7.
SentiOne
sentione.com
SentiOne is an AI platform that monitors online mentions, analyzes consumer insights, and facilitates customer engagement through chatbots and conversation management.
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