Tovie AI

Tovie AI is a cutting-edge platform designed to harness the power of generative AI for banking and insurance industries. It offers scalable solutions to automate and streamline operations, enhancing customer experiences and employee engagement. The platform utilizes AI models to simplify processes such as incident management, call center support, onboarding, and self-service, thereby boosting efficiency and minimizing downtime.

Key features of Tovie AI include the use of conversational AI for tasks like chatbots and voice bots, which have been shown to improve customer satisfaction and reduce operational costs. The platform supports multilingual text and voice capabilities, allowing it to efficiently handle diverse tasks across over 30 languages. It also provides a no-code development environment, making it accessible for users to create complex dialogue flows with minimal effort.

Tovie AI's solutions are designed to ensure data protection and compliance with industry standards, such as GDPR and PII. The platform is validated by IBM Cloud for Financial Services, ensuring seamless integration and compliance for financial institutions. It offers a range of tools, including virtual assistants for banking activities, insurance claims bots, and tutor bots for employee training. These tools help automate routine tasks, personalize customer interactions, and enhance overall operational efficiency.