Page 2 - Top Call & Contact Center Software

Call & Contact Center Software is a comprehensive solution designed to manage customer interactions across various communication channels. This software is essential for businesses that rely on telephonic communication as well as digital channels to provide customer support, sales, and service.

Adversus

Adversus

Adversus is an outbound auto dialer that automates calls, enhances communication processes, and allows customizable dialing strategies for better productivity.

Aloware

Aloware

Aloware is a cloud-based phone system that enables SMBs to manage customer communications through calls, SMS, and email from a single dashboard.

wolkvox

wolkvox

Wolkvox is a cloud-based contact center and CRM solution that streamlines customer interactions and enhances call center performance with analytics and predictive tools.

FreJun

FreJun

FreJun is a cloud telephony platform that automates business calls, offers virtual numbers, recording, analytics, and integrates with CRM tools for streamlined workflows.

OpenText

OpenText

OpenText is an app for managing enterprise information, handling content and unstructured data for large organizations and agencies.

Squaretalk

Squaretalk

Squaretalk is a business communication platform that provides call management, CRM integration, and multi-channel messaging to enhance customer interactions.

Document360

Document360

Document360 is an AI-driven knowledge base platform for creating, managing, and publishing documentation, SOPs, and user manuals for businesses.

PolyAI

PolyAI

PolyAI creates conversational assistants that engage customers in natural dialogue to resolve issues for businesses in various industries.

500apps

500apps

CRM.io by 500apps is a cloud-based CRM software that manages leads, contacts, accounts, and deals to streamline sales processes and enhance customer relationships.

DevRev

DevRev

DevRev is a platform for SaaS companies that integrates customer support, product development, and sales, enhancing collaboration and automating processes.

NICE inContact

NICE inContact

NICE inContact is a cloud-based contact center solution for managing customer interactions across various channels with tools for analytics and workforce optimization.

Verint

Verint

Verint provides a customer engagement platform that helps businesses improve customer interactions through analytics, feedback, and integration with other systems.

Cresta

Cresta

Cresta is an AI platform for contact centers that provides real-time guidance and insights to improve agent performance and efficiency, enabling personalized coaching and analytics.

Ringostat

Ringostat

Ringostat is a call tracking, telephony, and analytics platform that enhances customer communication and marketing performance for businesses.

AVOXI

AVOXI

AVOXI is a cloud-based voice solution platform that enables businesses to manage global communication with features like call forwarding, recording, and CRM integration.

RingCX

RingCX

RingCX is a customer experience platform that streamlines communications across various channels, enhancing engagement and operational efficiency.

Sprinklr

Sprinklr

Sprinklr is a cloud-based platform that manages customer service across 30+ channels, enhancing interactions and providing AI-driven insights for businesses.

Kixie

Kixie

Kixie is a sales engagement platform that automates calling and texting for CRMs, enhancing sales team productivity with features like multi-line dialing and local presence.

CommPeak

CommPeak

CommPeak is a cloud-based communication solution that provides customizable contact center services, VoIP, SMS, and analytics for efficient business operations.

Yext

Yext

Yext is a digital management platform that helps businesses manage their online presence, optimize listings, reviews, SEO, and analyze customer engagement across multiple channels.

Dixa

Dixa

Dixa is a customer service platform that centralizes communication across channels, enabling personalized support and efficient team collaboration for improved customer experiences.

Spoke Phone

Spoke Phone

Spoke Phone is a mobile-friendly business phone system that enhances call management and customer interactions with AI tools and integration capabilities.

Evolve IP

Evolve IP

Evolve IP is a cloud-based platform that integrates communication and productivity tools for remote work, offering services like voice, collaboration, and virtual desktops.

Chaport

Chaport

Chaport is a messaging platform that offers live chat, chatbots, and knowledge base features for businesses to engage with website visitors and improve customer service.

Echo AI

Echo AI

Echo AI is a Conversation Intelligence platform that uses generative AI to analyze customer interactions, providing businesses with real-time insights and actionable intelligence.

MyOperator

MyOperator

MyOperator is a cloud communication app that offers call management, IVR, analytics, and CRM integration for businesses to enhance communication and customer engagement.

Dialaxy

Dialaxy

Dialaxy is a cloud-based telephony solution that enables businesses to manage communications seamlessly through calls and messages worldwide.

Revenue.io

Revenue.io

Revenue.io is a revenue intelligence platform that enhances sales operations by providing real-time data analysis and actionable insights for better decision-making.

Intermedia

Intermedia

Intermedia is a cloud communications platform offering voice, video, chat, email, file sharing, and IT management solutions for businesses to enhance collaboration and productivity.

Jet Interactive

Jet Interactive

Jet Interactive offers mobile and desktop softphone apps for managing business calls, featuring a call flow builder and reporting tools for analyzing call activity.

Gladly

Gladly

Gladly is a customer service platform that centralizes interactions across channels, enabling personalized support and improving customer satisfaction.

Netcall

Netcall

Netcall is a platform that automates processes and improves customer engagement through AI, contact center management, and document processing solutions.

TeleCMI

TeleCMI

TeleCMI is a cloud-based business phone system that enhances global communications with features for call monitoring, virtual numbers, and CRM integration.

Bevatel

Bevatel

Bevatel offers cloud-based call center services and customer support solutions to businesses in Saudi Arabia, focusing on quality and cost-efficiency.

Voicenter

Voicenter

Voicenter is a cloud-based VoIP and call center service that provides tools for managing customer interactions across communication channels.

FluentStream

FluentStream

FluentStream is a cloud-based communication platform for small to medium businesses, facilitating team collaboration and customer interactions across devices.

EasyVista

EasyVista

EasyVista is an IT service management platform that helps organizations manage IT services and assets efficiently, ensuring compliance and supporting remote operations.

CallTower

CallTower

CallTower provides cloud-based unified communications, contact center, and collaboration solutions to enhance business communication and customer interactions.

RSI

RSI

RSI is a communication management app that enhances call handling, analytics, and customer experience, integrating with various unified communications platforms.

ConvoZen.AI

ConvoZen.AI

ConvoZen.AI is an AI tool that analyzes customer interactions to provide insights for improving sales, customer experience, compliance, and operations.

Mitel MiCollab

Mitel MiCollab

Mitel MiCollab is an enterprise app that centralizes voice, video, messaging, and collaboration tools for effective communication across multiple devices.

Genesys Cloud

Genesys Cloud

Genesys Cloud CX is a cloud-based contact center platform for managing customer interactions across various channels, enhancing service efficiency and engagement.

Toky

Toky

Toky is a business phone system that provides virtual phone numbers, call logging, and integration with CRM tools, enabling streamlined communication and collaboration.

C-Zentrix

C-Zentrix

C-Zentrix is a customer experience and contact center solution that centralizes communication across channels, improving interaction management and customer satisfaction.

DialShree

DialShree

DialShree is a call center solution that integrates multiple communication channels, facilitating efficient customer service management across various industries.

CloudCall

CloudCall

CloudCall is a cloud-based communication platform that integrates with CRM systems to manage calls and data for sales and recruitment teams efficiently.

Bloomfire

Bloomfire

Bloomfire is a cloud-based knowledge management platform that enables teams to upload, search, and share information efficiently, enhancing collaboration and productivity.

Lumen

Lumen

Lumen app provides a cloud contact center for scalable customer support, call management, and omnichannel routing to enhance business communication.

Call Center Studio

Call Center Studio

Call Center Studio is a cloud-based software that streamlines customer service through omnichannel communication, real-time analytics, and efficient call management.

Operata

Operata

Operata is a cloud contact center platform that monitors call performance, analyzes quality data, and helps diagnose issues to improve operations and agent communication.

MirrorFly

MirrorFly

MirrorFly is a real-time communication platform offering secure voice, video, and chat SDKs for businesses, suitable for various industries with extensive customization options.

HappyFox

HappyFox

HappyFox is a help desk software that manages customer support requests across multiple channels, offering tools for ticketing, automation, and self-service.

TalkChief

TalkChief

TalkChief is a communication app that integrates chats, video calls, and file sharing into one platform for efficient personal and professional interactions.

FreedomVoice

FreedomVoice

FreedomVoice is a cloud business phone app offering VoIP calling, virtual numbers, call routing, voicemail/SMS, CRM integration, call transcription and analytics.

Ring.io

Ring.io

Ring.io is a sales engagement platform that integrates with CRM systems to improve outbound sales through SMS, email, and calls, while providing analytics and automation features.

Convin

Convin

Convin is an AI-driven contact center software that records, analyzes, and improves customer interactions across calls, chats, and emails for enhanced service efficiency.

BoldDesk

BoldDesk

BoldDesk is a cloud-based help desk software that streamlines customer support by managing tickets, automating tasks, and facilitating communication across multiple channels.

StringeeX

StringeeX

StringeeX is a Call Center app that allows users to make and receive calls via the company's hotline, record call history, and manage a searchable contact list.

VoiceSpin

VoiceSpin

VoiceSpin is a cloud-based VoIP platform for businesses that offers call center solutions, including AI auto-dialing, SMS messaging, and CRM integration for effective communication.

Assembled

Assembled

Assembled is a workforce management platform that streamlines staffing, scheduling, and reporting for customer support teams while integrating with popular tools like Google Calendar and Slack.

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Page 2 - Top Call & Contact Center Software - WebCatalog