Page 9 - Top Re:amaze Alternatives

ChatSupport

chatsupport.co

Provide world-class support to your customers and convert more leads. Customizable widgets, unlimited staff members, 24/7 support, and more! Try for Free!

Deskhero

deskhero.com

Simplifying customer support using AI responses, drafting from past tickets and scattered knowledge for effective, custom service.

CommBox

commbox.io

CommBox is an enterprise-grade AI omnichannel customer experience platform that enables brands to engage customers across all channels from a single interface, leveraging omnichannel communication, digital engagement, business automation, conversational AI, and generative AI chatbots. CommBox helps organizations automate their repetitive work, optimize customer journeys, boost customer service teams’ productivity, and stay ahead of evolving customer expectations in the digital-first landscape. CommBox empowers support and sales teams to better engage with customers on their preferred messaging communication channels, such as SMS, Messenger, WhatsApp, Google Business Messages, and more, with the only autonomous communications platform. CommBox's 350+ enterprise customers benefit from reduced operational costs in call centers, increased customer satisfaction, and higher agent productivity. Discover the CommBox experience: visit www.commbox.io

Richpanel

richpanel.com

Customer service can make or break customers’ trust in your ecommerce store. With Richpanel on your side, your support team will a) respond faster b) always give accurate answers c) easily manage large volumes and d) win customer trust. * Self-service portal to automate repetitive questions. * Multi-channel help desk & live chat. * Reply faster with context. * Get sales through live chat. * Comprehensive customer service reports.

Blazeo

blazeo.com

We are an ad conversion platform. As a tech-enabled services business, the services we provide include lead capture, lead qualification, appointment setting, and retainer signing. The tools we use to do this include live chat, voice call centers, virtual assistant, and SMS communications. The tools we provide are highly customizable, allowing our services to grow as our clients expand. Our industry trained agents provide expertise for each customer, 24/7. We aim to be the most support-centric, comprehensive solution for our customer in our niche.

Heyday AI

app.heyday.ai

Heyday is a next-generation live chat solution that combines the power of artificial and human intelligence to deliver the ultimate customer experience by enabling highly personalized customer conversations. Our Conversational AI acts both as a first-line, self-serve customer concierge that helps customers help themselves, and as a nifty virtual assistant that helps boost customer service agents’ efficiency. Heyday’s intuitive agent hub is available on any device, so you can delight customers whether you’re at your desk or on the go. With Heyday you can: * Automate answers to first-line customer service queries, qualify customers and automatically triage more complex questions to escalate them to the right agent * Collaborate with a unified team inbox to deliver a superior customer experience * Create shopping carts on the fly directly inside the chat, thanks to powerful e-commerce integrations * Gather valuable customer insights to enrich your CRM * Create templates or leverage AI-recommended quick replies to boost your efficiency and save time * Retarget customers on a highly personalized level with order tracking notifications, product upsells, customer satisfaction surveys, etc. * Customize your agent notifications so you never miss a beat * And more! Heyday is ushering in a new era of live chat. Download today to give your customer service team AI superpowers.

Zowie

getzowie.com

Zowie enables companies that sell online to deflect tickets using powerful automation technology, care for customers with omnichannel inbox and sell more using enhanced customer context. Zowie can act as your standalone customer service system or enhance your current tools like Zendesk, Intercom, Gorgias, and many others with automation technology. * Free analysis of your automation potential | Know what you’re buying! * Free omnichannel inbox | Get savings on tech. * Tons of integration | Connect with Shopify, Magento, Klaviyo, Zapier and take your automation to the next level. Use Zowie and… 1. Deflect up to 60% of repetitive questions in 4 weeks and cut resolution times by 67%. 2. Care – enables agents to resolve complex cases and increase CSAT by 12%. 3. Sell – detect buying intent and convert up to 40% more clients.

My AskAI

myaskai.com

My AskAI is your AI customer support chatbot, available 24/7 to give instant answers to your customers on your site or over email. Trained on your company's knowledge your chatbot ensures your customers always have an answer to their questions and will pass them over to your (human) team if it is unable to answer, giving the best of both worlds and increasing customer satisfaction and retention. Find out what your common issues or questions are in an instant with AI insights so you can spend less time on generic queries and more time developing your product. We see on average 79% of conversations are resolved directly by the AI across our users, saving thousands of hours of support time that can be spent on more strategic opportunities. Reduce your support requests by over 50%, overnight, with My AskAI.

Swell

swellcx.com

Swell automatically gathers private and public feedback from patients and employees. With better feedback, practices can boost their online reputations, enhance the patient experience, and improve employee satisfaction.

Redtie

getredtie.com

The Redtie allows small business owners to share marketing materials such as documents, images, audios and videos over a simple text message. Redtie is an advanced, text messaging solution that lets you send attachments just like you would in an email. Text messages are sent with a link to access attachments that are stored in a secure cloud. Redtie also scales to send messages and attachments to one or hundreds of users at a time.

Forumbee

forumbee.com

Forumbee is a modern cloud-based community platform which allows to create a branded online community with Q&A, discussions, idea generation and knowledge base articles.

erxes

erxes.io

Welcome to erxes, the open source Hubspot/Qualtrics alternative. erxes is an open-source experience operating system (XOS) that enables SaaS providers and digital marketing agencies/developers to create unique experiences that work for all types of business. We will change how businesses grow by delivering breakthrough value to our community. Come along on this journey with us! Achieving growth and unity within your company is possible with erxes, because it is: - 100% free & sustainable: erxes offers a sustainable business model in which both developers and users win. It is open-source software, but even better. - 100% customizable: Our plugin-based architecture provides unlimited customization and lets you meet all your needs, no matter how specific they are. - 100% privacy: We've designed the erxes platform to retain complete control over your company's sensitive data with no third-party monitoring. - 100% in control: You can build any experience you want, where all the channels your business operates on are connected and integrated. Explore your options: Self-hosted AGPLv3 with the Enterprise Edition licensed open-source Hubspot alternative. It's written in Node.js, GraphQL and React. Self-serve Start for free and unlock advanced features, additional services, and customized options with our power-ups and add-ons. Enterprise Secure, compliant open-source software for enterprises. Empower your team to move faster. Embed Integrate erxes core plugins, components, and SDKs into your platform to enhance its capabilities and streamline operations. Platform Leverage erxes core plugins, components, and enterprise features to power your entire platform business. Infrastructure Power up your SaaS with erxes infrastructure and native plugins. Let's bring your vision to life with our expert team.

FreshLime

freshlime.com

FreshLime is the Customer Interaction Platform for local business that makes interactions with leads and customers convenient through text, chat, and email - and all organized in one place. We make your business customer-ready for any interaction 24/7/365.

Whisbi

whisbi.com

Whisbi provides a mobile-first conversational sales & marketing platform for B2C enterprises. Our solution creates an opportunity for Sales & Marketing professionals to increase sales conversion, improve live engagement and provide a differentiating online customer experience. Whisbi combines all contact channels like video-call, chat, chatbot, click-to-call or a traditional phone call into one centralized data-driven UI for your customers. Enhanced by a BI engine, Whisbi provides the right channel for the right customer at the right time. The Whisbi solution easily integrates with existing infrastructures, ranging from call centers to physical stores and virtual showrooms. A simple inclusion of the solution on websites provides the ability to drive a truly omnichannel customer experience that significantly increases online conversion rates. We offer a world-class conversational platform for sales & marketing and are able to share industry-specific insights & expertise. We have unparalleled experience working closely with global enterprises in telecommunications, automotive, travel, and insurance & banking. Our solutions have managed over: * 700M impressions, * 47M clicks, * 18M call requests, * 10M conversations To date, we have delivered over 1.5M sales to our clients globally. And we’re just getting started! Whisbi puts human interactions at the center of the online customer experience and increases the ROI of digital marketing campaigns. It allows brands to better capitalize on their website traffic, increase their NPS score, differentiate through CX and sell more online. We integrate with the best marketing & sales solutions including Salesforce, Google Adwords, Google Analytics & Adobe Marketing Cloud, helping to deliver more powerful insights into the full customer journey. In essence, Whisbi enables modern marketing and sales teams to deliver multichannel experiences that support & complement existing digital commerce systems.

Rev.io

rev.io

Rev.io provides configurable software for billing, customer management, business management, payments, analytics, provisioning, and automation to service providers in telecommunications, Wireless & IoT, managed IT services, A/V, security integration, and other related industries. Our modern, cloud-based software delivers the industry’s most complete quote-to-cash experience, enabling our clients to grow their revenue efficiently. By utilizing Rev.io's software platform, API, and partner ecosystem, its clients can efficiently bill their customers, manage products and subscriptions, rate usage at scale, ensure compliant taxation, process payments, run detailed reports, and analyze dynamic data.

NestDesk

nestscale.com

NestDesk is an omnichannel customer service software that helps ecommerce business manage all customer messaging across multiple channels in one place, and close more sales from chats. Your customer support team can minimize the average response time, provide a faster and more personal experience to customers.

Snapforce CRM

snapforce.com

Snapforce CRM is a software for small and mid sized business that provides Telephony fucntionality, and the only CRM on the market that provides a Virtual PBX Phone System as a standard module for all new customers.

Provide Support

providesupport.com

Provide Support Live Chat is a powerful customer support tool. It allows you to help customers instantly via live chat, see their navigation through your website in real time, guide them, and offer asistance proactively. Provide Support offers one of the most reliable Live Chat services on the market. The company was founded in 2003 and has proven its credibility. With Provide Support Live Chat you get: All features included in any plan Unlimited number of chats Multiple domains support at no extra cost Flexible chat window and chat button customizations Embedded or popup chat window Operators grouping and unlimited departments File transfer Flexible chat access restrictions Powerful chat statistics Chat agent apps included into price Unlimited live product assistance 24/7 and many more.

echowin

echo.win

AI Call Answering and Automation Platform that enables businesses to deploy powerful AI agents capable of handling customer calls with human-like interactions & automating back-office workflows to enhance operational productivity and scale efficiently

BoldDesk

bolddesk.com

BoldDesk is modern help desk software that simplifies customer service. Powerful, customizable, and budget-friendly, it allows companies to streamline support operations and enhance customer satisfaction. Brought to you by Syncfusion, a provider of software components and frameworks that has built its reputation on both the strength of its products and the quality of the support services that back them.

Ticksy

ticksy.com

Help desks for happy customers. For support agents, Ticksy is a breath of fresh air and a breeze to use. But more importantly, it’s an absolute joy for your customers.

Reputation

reputation.com

Reputation is the only platform that empowers companies to fulfill their brand promise by measuring, managing, and scaling their reputation performance in real-time, everywhere. Functioning as a business’ eyes and ears in the spaces where customers talk, post, review, and recommend, Reputation AI-powered product stack analyzes vast amounts of public and private feedback data to uncover predictive insights for companies to act on, and improve their online reputations.

Pulsedesk

pulsedesk.com

Universal helpdesk system — collect, manage and analyze customer requests from all channels in a single ‘window’ Pulsedesk is a flexible, reliable helpdesk that provides multichannel customer support. Users receive a wide range of tools for automating routine processes and complying with SLA requirements, as well as highly responsive technical support. It’s also easy to integrate third-party software, create a knowledge base, launch a client portal, and set up your own web widget in the Pulsedesk system.

mssg.me

mssg.me

Welcome to mssg.me - Your Ultimate Website Builder Tool! Discover endless opportunities to bring your ideas to life and enjoy the process of website creation like never before. With mssg.me, you can explore a world of possibilities. Let's dive into what you can achieve with us: ** Create Link in Bio - Connect followers to all of your content with just one link. - Add your link to your Instagram bio, TikTok, or other social networks. ** Create Digital Business Card - Enhance customer engagement with fast, convenient communication. - Add WhatsApp, Telegram, or other messenger buttons to your website for seamless visitor contact. ** Create Online Store - Launch a stunning shop in minutes, from anywhere. - Add products, and categories, and start accepting payments with Stripe or Paypal Integration. - Stay informed about new orders and purchases, and manage them effortlessly with our built-in CRM system. ** Create Landing Page - Design a captivating landing page to drive traffic and capture valuable contact details with our customizable form blocks - Launch irresistible offers with dynamic countdown timers to drive urgency and boost conversions. ** No Code website builder - Manage your web space from anywhere without the need for programming or design skills. - Intuitive drag-and-drop builder that allows you to quickly and easily create your dream website. ** Connect your domain - For greater professionalism, you can easily connect your domain to your website. - Get full control over your online presence and strengthen your brand in the eyes of your audience. ** QR code to the website - Get a personalized QR code to drive offline visitors to your website ** Analytics and marketing - Track your website's traffic, and measure the effectiveness of your advertising campaigns. - Optimize your content with integration with popular analytics services like Facebook Pixel, Google Analytics, and TikTok Pixel. ** Search engine optimization - Adjust the SEO parameters of your website to improve its visibility in search engines. - Use all the necessary tools to ensure that your content is easily found by your audience. All this and much more is available to you right now with mssg.me! Start creating your unique website today and take your online business to the next level!

Parloa

parloa.com

Parloa is a leading global AI company with a vision to make every customer interaction as easy as talking to a friend. They amplify the customer service experience with their AI Agent Management Platform. This enterprise-grade platform automates contact centers by leveraging the full power of generative AI safely & reliably in the context of consumer interactions. It combines highly-skilled personal AI agents that engage in natural and unique conversations with every customer, with AI assistance for human agents when they get on the line. Global brands trust Parloa to connect with their customers, ensuring they feel heard through exceptional experiences that increase satisfaction, encourage sales, and build loyalty. Parloa was founded in 2018 by Malte Kosub and Stefan Ostwald with offices in Berlin, Munich, and New York.

Mava

mava.app

The ultimate customer support platform for community-driven companies. Support, respond, track and optimize support from one place, wherever your users are. Mava is building a customer support platform for community-driven companies.

IrisCX

iriscx.com

IrisCX is enabling a world of easy, effective & predictable B2C customer experiences. IrisCX guides users in capturing defects and automatically documents the tasks, making them ready for staff to act on, saving time and resources. IrisCX uses smart video to resolve consumer problems faster. IrisCX's customer interaction platform allows consumers to either self-assess their issue, schedule a time to talk to a service expert or show a service expert what their concern is to receive help in real-time. Built for enterprise, IrisCX's platform captures data in a consumer self-help environment. Home product companies get insights into how consumers choose, set-up and support their products. Using data and analytics from recorded sessions, home product companies can provide a better customer experience by helping consumers on demand and build better products by engineering out common problems.

Propane Chat

propanechat.com

Respond to customer messages with ChatGPT Customized AI chatbot, powered by ChatGPT, answering your customer's questions in seconds. The chatbot is immediately trained on your website's content when installed. Propane Chat is integrated directly into Wix Chat allowing you to see and take control of the conversation anytime. Add additional training documents and chat corrections for further customize and train Propane Chat

Hornbill

hornbill.com

Hornbill is an innovator of cloud-based business collaboration technology and applications that engage teams, optimise operations and deliver better customer experiences. Our new collaborative Service Management application combines 2 decades of ITSM experience with a powerful, innovative collaboration platform, allowing teams to connect anywhere, anytime, in any language. Hornbill’s software supports customers at thousands of commercial and governmental sites worldwide.

LimeChat

limechat.ai

LimeChat helps e-commerce brands sell, support, and market on WhatsApp. They have been pioneers of WhatsApp commerce, working with 300+ leading brands like HUL, ITC, Mamaearth, Wow Skin Science, Neemans Shoes, and Snitch. They help reduce CAC, boost retention, and deliver amazing experiences through WhatsApp, making it over 10% of their online revenue. Their focus is on helping businesses create exceptional experiences on WhatsApp! What makes them the trailblazer in WhatsApp experience? 👉 GPT-powered Chatbots for human-level experiences 👉 2-way WhatsApp campaigns for 2x ROI without spamming 👉 AI-enabled CRM built for e-commerce 👉 The best-performing Click to WhatsApp ads They would love to give businesses a tailored consultation to help deliver the best experience on WhatsApp.