Chaskiq

Chaskiq is a versatile customer support and engagement platform designed to enhance interactions between businesses and their customers. It offers a range of features, including web chat, video calls, and one-off messaging, allowing companies to provide comprehensive support across multiple channels. The platform supports integration with social media channels, enabling businesses to manage customer communications from a single interface.

Key features of Chaskiq include the ability to schedule repetitive tasks using bot actions, embed videos and other media into conversations, and use segment filters to target specific audiences. It also allows businesses to create a knowledge base with articles and provides insights into campaign and conversation performance. Chaskiq is encrypted using JWE, ensuring that data is received only from trusted sources.

By leveraging AI-driven responses and live chat integration, Chaskiq helps businesses streamline customer support processes. It offers tools for managing customer interactions efficiently, making it easier for companies to engage with their audience and improve overall customer satisfaction. Whether it's handling customer inquiries, providing personalized recommendations, or automating routine tasks, Chaskiq provides a robust framework for enhancing customer engagement and support operations.