Recordia
Recordia is a cloud-based AI platform that records, transcribes, and analyzes conversations for compliance and customer insight while ensuring data security.
Alltius
Alltius is a GenAI platform that creates AI assistants for enterprises to improve sales and support efficiency, reducing costs and enhancing customer interactions.
Espressive
Espressive is an IT service management app that automates support requests, enhances user experience, and reduces help desk call volume through AI-driven assistance.
Wattson Health
Wattson Health app streamlines pharmacy operations, allowing for fast, error-free prescription filling by integrating with existing pharmacy systems.
Uniphore
Uniphore is a conversational AI platform that enhances customer service through NLP, speech recognition, and sentiment analysis, improving agent support and customer satisfaction.
Ziwo
Ziwo is a cloud contact center software that enables businesses to manage customer interactions via voice, email, and chat with features like call tracking and analytics.
Customerly
Customerly is a customer service and marketing automation platform that integrates live chat, helpdesk, and CRM to streamline communication and enhance customer relationships.
Salesforge
Salesforge is an AI-driven platform for automated, personalized cold email outreach, improving deliverability and engagement for sales teams.
LiveAgent
LiveAgent is a help desk and live chat software that streamlines customer support through various channels with features like ticketing, real-time chat, and analytics.
Khoros
Khoros is a social media management platform that helps businesses manage campaigns, engage audiences, and analyze performance across various social channels.
replient.ai
Replient.ai automates social media customer support, responds quickly to comments, ensures brand voice compliance, and offers multilingual support with tiered pricing.
Contivio
Contivio is an omnichannel cloud contact center app that integrates with CRMs to manage customer communications through phone, email, chat, and more.
Observe.AI
Observe.AI analyzes customer conversations in contact centers to enhance service quality and agent performance through insights and automated quality assurance.
Cobrowse
Cobrowse enables real-time co-browsing for customer support, allowing agents to assist users on web and mobile apps, enhancing engagement and satisfaction.
iAdvize
iAdvize is a conversational platform for e-commerce, enabling brands to engage customers through messaging and real-time support across multiple channels.
Ytel
Ytel is a communication platform that integrates SMS and voice capabilities into software applications, improving sales teams' contact rates and customer engagement.
Abstrakt
Abstrakt is a call center platform that provides real-time guidance for agents, automates quality assurance, and aims to enhance business outcomes.
ITC Cloud
ITC Cloud enables organizations to collaborate and communicate effectively from any device, featuring VoIP services and a dedicated call center platform for customer support.
Locobuzz
Locobuzz is a social media analytics and engagement platform that helps businesses monitor their online presence and interact with customers effectively.
Assembled
Assembled is a workforce management platform that streamlines staffing, scheduling, and reporting for customer support teams while integrating with popular tools like Google Calendar and Slack.
Debales AI
Debales AI Sales Agent enhances e-commerce by providing personalized recommendations, real-time support, and recovering abandoned carts to improve customer engagement and sales.
SynXis Voice Agent
SynXis Voice Agent is a hotel call center solution that improves voice reservations by providing real-time data for efficient customer interactions and reservation management.
Hippo
Hippo is a SaaS platform for customer engagement and marketing, offering chatbots, live chats, calls, and automated omnichannel campaigns.
CBOT
CBOT offers AI-powered chatbots for industries like finance and e-commerce, enhancing customer interactions and helping businesses boost loyalty and revenue.
Sarv.com
Sarv.com is a cloud telephony service that provides communication solutions for businesses through APIs and a unified platform since 2011.
SentiOne
SentiOne is an AI platform that monitors online mentions, analyzes consumer insights, and facilitates customer engagement through chatbots and conversation management.
WIZ.AI
WIZ.AI offers AI-driven solutions for customer interactions, including hyper-localized and personalized Talkbots that function across multiple communication channels.
Call Criteria
Call Criteria provides quality assurance tools for contact centers, including AI-driven evaluations, customized scorecards, and real-time monitoring to improve agent performance.
Franki AI
Franki AI automates HR administrative tasks like onboarding, payroll, and attendance tracking, allowing HR teams to focus on strategic activities.
Arbeit
Arbeit is a VoIP solution designed for business and debt collection agencies, offering cloud-based dialers for efficient communication with clients and team members.