replient.ai

For businesses and marketing teams managing high volumes of social media comments, replient.ai brings replies and moderation into one workspace. It collects comments and reviews from Facebook, Instagram, TikTok, LinkedIn company pages, YouTube, Google Reviews, and the Apple App Store and Google Play Store, so teams can handle customer questions, feedback, and spam without switching between platforms. The AI drafts replies based on the comment, post context, and a brand’s previous responses, with suggestions available for staff to review and send. Teams can also create rules that automatically reply to comments or like, hide, or delete them when conditions such as keywords, sentiment, or platform match. On Facebook and Instagram, automations can also send direct messages, including when someone comments with a chosen keyword. The app supports multiple languages and provides a shared inbox for managing comments and messages.

Disclaimer: WebCatalog is not affiliated, associated, authorized, endorsed by or in any way officially connected to replient.ai. All product names, logos, and brands are property of their respective owners.