Enthu.ai
Enthu.ai is an AI platform for contact centers that monitors customer interactions, analyzes speech, and provides insights to improve agent performance and customer satisfaction.
interface.ai
interface.ai provides AI solutions for community banks and credit unions, enabling automated assistance across various channels to enhance customer service and compliance.
Uniphore
Uniphore is a conversational AI platform that enhances customer service through NLP, speech recognition, and sentiment analysis, improving agent support and customer satisfaction.
Recordia
Recordia is a cloud-based AI platform that records, transcribes, and analyzes conversations for compliance and customer insight while ensuring data security.
Alvaria
Alvaria is a contact center and workforce optimization platform that enhances customer interactions and operational efficiency across various channels.
Thulium
Thulium is a mobile app for managing customer service inquiries, allowing agents to respond, access client information, and manage tickets remotely.
VoIPstudio
VoIPstudio is a VoIP phone service that offers advanced call management and supports flexible, scalable communication for businesses, enhancing productivity and reliability.
Kasookoo
Kasookoo is a cloud-based phone solution that enables users to manage team communications via mobile and desktop, offering features like call routing and unlimited calls to the UK, US, and Canada.
CircleLoop
CircleLoop is a UK-based cloud telecom app that centralizes business communication, offering call management and integration with various tools.
Thirdlane
Thirdlane Connect is a communication app for teams, offering chat, voice, video calls, screen sharing, and CRM integration on various devices.
Ender Turing
Ender Turing analyzes calls, chats, and video meetings to identify top performers, helping employees self-coach and improve their performance.
Upcall
Upcall is a platform that connects businesses with U.S. sales professionals for on-demand phone calls to engage and convert leads into opportunities.
VirtualPBX
VirtualPBX is a cloud-based phone system that streamlines business communication with features like call recording, routing, and analytics.
Infinity Hub
Infinity Hub is a call intelligence platform that tracks customer interactions, analyzes calls, and integrates with various tools to optimize marketing and operations.
Ozonetel CloudAgent
Ozonetel CloudAgent is a cloud-based contact center platform that integrates multiple communication channels for efficient customer interactions.
Goldfish.ie
Goldfish.ie offers cloud-based VoIP telecom services for businesses, providing features like call management and integration with Zoho CRM for improved communication.
calldesk
Calldesk automates inbound calls for contact centers using AI voice agents to improve customer service and reduce costs, freeing agents for more complex tasks.
Knowlarity
Knowlarity is a cloud-based communication platform that enhances business interactions and customer service through integrated telephony and multi-channel capabilities.
Infinity Portal
Infinity Portal offers call intelligence for tracking customer journeys, analyzing call performance, and optimizing marketing strategies to improve conversions and reduce costs.
Call Criteria
Call Criteria provides quality assurance tools for contact centers, including AI-driven evaluations, customized scorecards, and real-time monitoring to improve agent performance.
AI Rudder
AI Rudder is an AI voice automation tool for call centers that automates calls and data analysis, reducing costs and agent workload.
virtualQ
virtualQ offers an intelligent waiting and callback service that optimizes customer flow and enhances waiting experiences for businesses in the service sector.
Rezo.ai
Rezo.ai is an AI-based platform that automates and analyzes customer-agent interactions in contact centers, enhancing efficiency and improving customer experiences.
Collab
Collab offers cloud-based contact center services to facilitate communication and engagement for businesses, supporting both automation and human interaction.
Team on the Run
Secure business communication app for messaging, file sharing, VoIP and push-to-talk calls, channels, real-time user location, task management, and mobile video streaming.
Parlance
Parlance uses conversational AI to enhance phone communication for businesses, allowing users to connect easily and naturally while providing managed services for success.
Channels
Channels is an app that enhances customer service by integrating with platforms to display key customer information during calls and offers features like IVR and call management.
CommandLInk
CommandLink provides a cloud-based platform for managing SD-WAN, security, and communication services with integrated support and monitoring.
ISI Analytics
ISI Analytics offers insights into call queue performance for Cisco, Webex, and Microsoft Teams, enabling management of call handling and customer experience.
QueueMetrics
QueueMetrics monitors call center performance, tracking metrics like agent productivity and call statistics while supporting Asterisk PBX integration.
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