Parlance
Parlance uses conversational AI to enhance phone communication for businesses, allowing users to connect easily and naturally while providing managed services for success.
Channels
Channels is an app that enhances customer service by integrating with platforms to display key customer information during calls and offers features like IVR and call management.
QueueMetrics
QueueMetrics monitors call center performance, tracking metrics like agent productivity and call statistics while supporting Asterisk PBX integration.
PodScribe.IO
PodScribe.IO converts audio content like podcasts into structured, searchable notes, featuring time-stamped topics and key takeaways for easy information access.
Pobuca Experience Cloud
Pobuca Experience Cloud measures Customer Experience using AI to analyze interactions, providing metrics and insights to enhance loyalty and engagement.
MiaRec
MiaRec provides quality management and conversation intelligence tools for contact centers, offering analytics, integration, and insights to improve customer service and operational efficiency.
intalk.io
intalk.io is a customer interaction platform that enhances communication through quality monitoring and personalized service, improving customer satisfaction and loyalty.
Voyc
Voyc is a speech analytics app that monitors and analyzes contact center interactions, enhancing compliance and quality management for regulated firms.
ReflexAI
ReflexAI provides AI tools for contact centers, automating tasks, improving training, and enhancing interactions through simulations and quality assurance.
DCDial
DCDial is a cloud-based contact center app that enables businesses to communicate with customers through text and voice, automating various business processes.
Tenfold
Tenfold is a SaaS CTI solution that integrates telephony with CRM, automating call logging and improving customer service workflows for support agents.
Knowlarity
Knowlarity is a cloud-based communication platform that enhances business interactions and customer service through integrated telephony and multi-channel capabilities.
Dialaxy
Dialaxy is a cloud-based telephony solution that enables businesses to manage communications seamlessly through calls and messages worldwide.
Ender Turing
Ender Turing analyzes calls, chats, and video meetings to identify top performers, helping employees self-coach and improve their performance.
Jet Interactive
Jet Interactive offers mobile and desktop softphone apps for managing business calls, featuring a call flow builder and reporting tools for analyzing call activity.
Aheeva
Aheeva is a contact center management software that offers call distribution, monitoring, and reporting features accessible via the internet.
Diabolocom.ai
Diabolocom.ai is a no-code SaaS platform that automates customer feedback analysis and processing using AI and NLP, integrated with CRM solutions like Zendesk.
NUACOM
NUACOM is a hosted phone system for businesses, providing features like call management, IVR, call recording, and analytics to enhance communication and customer support.
Curious Thing
Curious Thing provides voice AI assistants for businesses to automate customer calls and engagement across various services and industries, enhancing efficiency and experience.
Worktual
Worktual is a secure platform that combines cloud communications and AI automation to enhance team collaboration and customer engagement for modern businesses.
Snowfly
Snowfly offers gamification-based incentives and analytics to enhance employee engagement and retention, with tailored solutions and speech analytics for contact centers.
SPEEQO
SPEEQO analyzes speech and emotions to provide insights into user experiences.
virtualQ
virtualQ offers an intelligent waiting and callback service that optimizes customer flow and enhances waiting experiences for businesses in the service sector.
Quvu
Quvu is a cloud-based contact center management tool that enables analysis of statistics, queues, and agent activity using existing hardware.
Alvaria
Alvaria is a contact center and workforce optimization platform that enhances customer interactions and operational efficiency across various channels.
Yactraq
Yactraq provides cost-effective speech analytics and tools for analyzing customer interactions, improving call center productivity, and understanding consumer needs.
Voxjar
Voxjar automates quality assurance for contact center calls using AI, providing evaluations and analytics to improve customer interactions and operational efficiency.
interface.ai
interface.ai provides AI solutions for community banks and credit unions, enabling automated assistance across various channels to enhance customer service and compliance.
IVR GURU
IVR GURU is a cloud-based IVR service that streamlines call management, routing calls efficiently, and enabling self-service options for enhanced customer support.
SuccessKPI
SuccessKPI is a platform that integrates AI and automation to improve customer service and workforce management in contact centers across various industries.