CYF
cyf.com
CYF app offers software solutions for quality assurance and improvement in call and contact centers, focusing on technology, affordability, and global reach.
Centrical
centrical.com
Centrical is an AI-driven platform for managing employee performance, offering microlearning, coaching, and gamification to enhance workforce engagement and productivity.
C2Perform
c2perform.com
C²Perform is a comprehensive app for contact centers, offering tools for quality assurance, coaching, learning management, and communication to enhance performance and team engagement.
UJET
ujet.cx
UJET is a cloud-based contact center app that enhances customer service through AI-driven communication across voice and text channels, focusing on efficiency and user experience.
Whistlehub
whistlehub.com
Whistlehub is an anonymous communication tool for organizations to report and manage issues like fraud, bullying, and harassment.
Reecall
reecall.com
Reecall is an AI tool that automates 60% of incoming requests, managing calls 24/7 to enhance productivity and improve customer support efficiency.
PromptVoice
promptvoice.com
PromptVoice is a cloud-based audio streaming service for MSPs and telecom resellers, offering professional recording solutions for prompts, in-queue, and on-hold audio.
plan.com
plan.com
The plan.com app connects businesses with customers and suppliers, offering a comprehensive platform to manage mobile communications across devices and networks.
Geomant
geomant.com
Geomant provides software solutions for optimizing contact center operations, enhancing agent productivity, and improving customer interactions with intuitive tools and analytics.
FoneBox
frontstage.cc
FoneBox is an app that integrates various communication channels, automates processes with AI, and enhances customer support and insights within business operations.
Dexem
dexem.com
Dexem is a SaaS app that helps businesses manage calls by tracking call origins, automating routing, and managing incoming and outgoing calls.
Colt
colt.net
The Colt app provides access to Colt's digital infrastructure services, enabling users to manage connections and resources across various global locations.
SparkTG
sparktg.com
SparkTG is a cloud-based contact center solution that improves business communication with features like call routing, analytics, and 24/7 support.
Klearcom
klearcom.com
Klearcom is a real-time testing platform for customer call paths, focusing on IVR systems to ensure efficient communication in contact centers.
Daktela
daktela.com
Daktela is a unified communications app for managing customer interactions via voice, email, chat, SMS, and social media, enhancing operational efficiency and support.
NovelVox
novelvox.com
NovelVox enhances contact center operations by integrating customer interactions across multiple channels and providing AI tools for improved service and agent efficiency.
Cyara
cyara.com
Cyara is a platform for testing and monitoring customer interactions across digital and voice channels, ensuring efficient customer journeys and enhancing satisfaction.
Language I/O
languageio.com
Language I/O enables English-only support teams to interact with customers in over 100 languages through chat and email with real-time translations.
Voyc
voyc.ai
Voyc is a speech analytics app that monitors and analyzes contact center interactions, enhancing compliance and quality management for regulated firms.
ContactWise
contactwise.io
ContactWise is a cloud-based app for managing contacts, improving communication efficiency, and organizing contact information across various platforms.
EvaluAgent
evaluagent.com
EvaluAgent analyzes customer interactions across channels to improve quality assurance and coaching, enhancing agent performance and overall customer experience.
Invoca
invoca.com
Invoca is a platform that connects marketing and sales teams to track calls and optimize the sales process to increase revenue and improve customer experiences.
QEval
qevalpro.com
QEval is a customizable quality monitoring and performance management software for contact centers, using AI and speech analytics to enhance agent evaluation and coaching.
VOZIQ
voziq.ai
VOZIQ is a cloud-based platform using AI to analyze customer interactions and feedback, helping businesses reduce churn and improve customer retention and satisfaction.
Uniphore
uniphore.com
Uniphore is a conversational AI platform that enhances customer service through NLP, speech recognition, and sentiment analysis, improving agent support and customer satisfaction.
Ressolve
ressolve.com
Ressolve is an AI-driven analytics platform that analyzes brand-audience interactions to improve customer experience.
Qtee.ai
qtee.ai
Qtee.ai transcribes call recordings and analyzes the text based on defined parameters to provide insights for operational effectiveness and decision-making.
Pobuca Experience Cloud
pobuca.com
Pobuca Experience Cloud measures Customer Experience using AI to analyze interactions, providing metrics and insights to enhance loyalty and engagement.
QualityDesk
qualitydesk.com
QualityDesk is a quality assurance and coaching app for monitoring customer interactions, providing tools for self-assessment, and offering real-time reporting on team performance.
SuccessKPI
successkpi.com
SuccessKPI is a platform that integrates AI and automation to improve customer service and workforce management in contact centers across various industries.
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