Lyssna
Lyssna is a remote user research platform that enables companies to conduct tests, surveys, and interviews to understand their audience and improve user experiences.
Locobuzz
Locobuzz is a social media analytics and engagement platform that helps businesses monitor their online presence and interact with customers effectively.
Hippo
Hippo is a SaaS platform for customer engagement and marketing, offering chatbots, live chats, calls, and automated omnichannel campaigns.
Chatify
Chatify is a live chat app that allows businesses to communicate with customers via chat instead of phone calls, enhancing customer support interactions.
SentiOne
SentiOne is an AI platform that monitors online mentions, analyzes consumer insights, and facilitates customer engagement through chatbots and conversation management.
Apex
Apex is an AI platform that analyzes customer behavior to identify disengagement and improvement areas, enhancing customer interactions and overall business performance.
SuperDesk
SuperDesk is a generative AI-powered IT and customer service desk platform, integrated with various cloud services and management tools for scalable automation.
NovoChat
NovoChat is an omni-channel chat platform that enables businesses to communicate with customers through WhatsApp, Telegram, Messenger, and LINE.
Marquiz.io
Marquiz.io is an online platform for creating and managing quizzes and surveys to engage audiences and collect feedback for businesses.
Assistbox
Assistbox is a video and audio communication platform for organizations to provide remote customer support across various sectors, including sales, finance, and healthcare.
Helpshift
Helpshift is a digital support platform enabling in-app customer assistance through features like live chat and feedback collection, streamlining support for mobile apps.
Hyversa
GooChat is a customer support software offering live chat, FAQs, chatbots, and video tutorials to enhance customer assistance for businesses.
Atomicwork
Atomicwork is a service management software that automates IT and HR support, streamlining workflows to enhance employee productivity and operational efficiency across organizations.
Outgrow
Outgrow helps businesses create interactive content like quizzes and calculators, facilitating lead engagement and qualification without needing technical skills.
Pega
Pega is a low-code platform for process management and digital transformation, enabling automation and integration to improve business operations and customer engagement.
Convas
Convas helps SaaS and startups collect and prioritize customer feedback to improve products and enhance customer satisfaction.
Chaskiq
Chaskiq is a customer support platform that facilitates messaging for marketing, support, and sales, integrating various communication channels and automation tools.
Qatalyst
Qatalyst aids user research by providing feedback on user navigation, engagement, and interests through analytics tools, enhancing decision-making for user experience.
Conclude
Conclude connects Slack and Microsoft Teams for collaborative messaging and provides a workflow tool for managing support tickets and incidents in Slack.
Swell
Swell collects feedback from patients and employees to improve online reputation, patient experience, and employee satisfaction.
Voxpopme
Voxpopme is a platform for collecting and analyzing video feedback, helping businesses understand customer opinions and improve products based on insights from video responses.
Rev.io
Rev.io is a cloud-based software that supports billing, customer management, and analytics for service providers in telecommunications and related industries.
InMoment
InMoment is a customer experience platform that analyzes feedback using machine learning to improve interactions and insights from customers and employees.
HelpDocs
HelpDocs allows teams to create and manage knowledge bases that enable customers to find support information easily and independently.
KnowledgeOwl
KnowledgeOwl is a cloud-based tool for creating and managing knowledge bases for customers and employees, featuring a user-friendly editor and advanced search capabilities.
ClickConnector
ClickConnector is a customer support platform that combines ChatBot workflows, AI, and human support to enhance customer service efficiency and experience.
Chatmasters
Chatmasters is an AI chatbot service that automates customer support and sales, providing quick responses across multiple channels.
Caplena
Caplena is an AI platform for analyzing open-ended feedback, integrating text data with quantitative variables to provide actionable insights for brands.
erxes
erxes is an open-source platform for CRM, marketing automation, and customer service, enabling businesses to manage interactions and enhance customer experiences effectively.
imBee
imBee is a chat management platform that centralizes communication across multiple messaging apps, enabling efficient team collaboration and faster customer response.