WebCatalog

Page 13 - Top Five9 Alternatives

Abstrakt

Abstrakt

Abstrakt is a call center platform that provides real-time guidance for agents, automates quality assurance, and aims to enhance business outcomes.

Provide Support

Provide Support

Provide Support is a live chat app that enables real-time customer support through chat, navigation tracking, and communication channel integration.

ITC Cloud

ITC Cloud

ITC Cloud enables organizations to collaborate and communicate effectively from any device, featuring VoIP services and a dedicated call center platform for customer support.

Assembled

Assembled

Assembled is a workforce management platform that streamlines staffing, scheduling, and reporting for customer support teams while integrating with popular tools like Google Calendar and Slack.

SynXis Voice Agent

SynXis Voice Agent

SynXis Voice Agent is a hotel call center solution that improves voice reservations by providing real-time data for efficient customer interactions and reservation management.

NovoChat

NovoChat

NovoChat is an omni-channel chat platform that enables businesses to communicate with customers through WhatsApp, Telegram, Messenger, and LINE.

Zowie

Zowie

Zowie is an AI chatbot that automates customer service, improves response times, and integrates with various platforms to enhance online sales and support efficiency.

Sarv.com

Sarv.com

Sarv.com is a cloud telephony service that provides communication solutions for businesses through APIs and a unified platform since 2011.

Yuma

Yuma

Yuma AI Ticket Assistant streamlines customer support by automating replies, summarizing conversations, and integrating with Help Desk and e-commerce platforms.

TimeTrex

TimeTrex

TimeTrex manages employee scheduling, time & attendance, payroll, leave, job costing, reporting and integrations; supports GPS/geofencing and biometric time tracking.

Oki-Toki

Oki-Toki

Oki-Toki is a contact center solution that supports chat, calls, and social media, with features for autodialing, analytics, quality control, and scheduling.

CX Genie

CX Genie

CX Genie is an AI-powered customer support platform that automates tasks, offers multilingual support, and integrates with popular platforms for enhanced efficiency.

Call Criteria

Call Criteria

Call Criteria provides quality assurance tools for contact centers, including AI-driven evaluations, customized scorecards, and real-time monitoring to improve agent performance.

Arbeit

Arbeit

Arbeit is a VoIP solution designed for business and debt collection agencies, offering cloud-based dialers for efficient communication with clients and team members.

MirrorFly

MirrorFly

MirrorFly is a real-time communication platform offering secure voice, video, and chat SDKs for businesses, suitable for various industries with extensive customization options.

Hyversa

Hyversa

GooChat is a customer support software offering live chat, FAQs, chatbots, and video tutorials to enhance customer assistance for businesses.

AuditCall

AuditCall

AuditCall offers call analytics, tracking, and management solutions, helping businesses optimize marketing and improve customer communication.

Infinity Portal

Infinity Portal

Infinity Portal offers call intelligence for tracking customer journeys, analyzing call performance, and optimizing marketing strategies to improve conversions and reduce costs.

Pega

Pega

Pega is a low-code platform for process management and digital transformation, enabling automation and integration to improve business operations and customer engagement.

Chaskiq

Chaskiq

Chaskiq is a customer support platform that facilitates messaging for marketing, support, and sales, integrating various communication channels and automation tools.

Worktual

Worktual

Worktual is a secure platform that combines cloud communications and AI automation to enhance team collaboration and customer engagement for modern businesses.

Gradwell Wave

Gradwell Wave

Gradwell Wave is a softphone app for businesses that allows voice calls over 3G, 4G, and WiFi, with features like HD audio, call waiting, and easy integration with contacts.

Goldfish.ie

Goldfish.ie

Goldfish.ie offers cloud-based VoIP telecom services for businesses, providing features like call management and integration with Zoho CRM for improved communication.

MCube

MCube

MCube is a cloud telephony app that enhances call center operations with features like IVRS, autodialer, and virtual PBX for improved customer communication.

Richpanel

Richpanel

Richpanel is a customer service platform that streamlines support with a self-service portal, live chat, multi-channel help desk, and analytics tools for better management.

Orlo

Orlo

Orlo is a platform that helps public sector organizations manage digital conversations to enhance citizen engagement and communication.

HiveDesk

HiveDesk

HiveDesk is an automatic time tracking software for businesses to monitor remote employees' hours, manage projects, and generate reports.

AI Rudder

AI Rudder

AI Rudder is an AI voice automation tool for call centers that automates calls and data analysis, reducing costs and agent workload.

menetalk

menetalk

Menetalk is a cloud-based business phone system that enables teams to make calls quickly and communicate from any location.

Hoiio

Hoiio

The Hoiio app offers cloud-based communication solutions for businesses, enabling easy setup and management of communication systems, along with APIs for developers.