Salesforce
salesforce.com
Salesforce is a cloud-based CRM platform that helps businesses manage sales, marketing, customer service, and analytics, with customizable tools and automation features.
Zendesk
zendesk.com
Zendesk is a customer service platform that consolidates support across channels, automates workflows, and enhances agent productivity with AI tools and extensive integrations.
Freshdesk
freshdesk.com
Freshdesk is a customer support platform that centralizes inquiries from multiple channels into a unified ticketing system, enhancing support efficiency and collaboration.
Qualtrics
qualtrics.com
Qualtrics CoreXM is a platform for experience management, enabling organizations to build, launch, and analyze surveys for customer, employee, product, and brand insights.
Hotjar
hotjar.com
Hotjar is a behavior analytics tool that analyzes website use through heatmaps, session recordings, and surveys to improve user experience.
Dialpad
dialpad.com
Dialpad is a cloud-based VoIP communication platform that enhances team collaboration and customer interaction with AI-powered features.
JustCall
justcall.io
JustCall is a communication platform for businesses that enables calling, SMS, email, and WhatsApp interactions, with automation and integration features to enhance customer engagement.
Requesty
requesty.ai
Requesty analyzes customer interactions to provide insights on trends, sentiment, and opportunities, helping businesses improve retention and satisfaction.
SurveyMonkey
surveymonkey.com
SurveyMonkey is a survey platform that allows users to create, distribute, and analyze surveys for feedback collection across various channels.
DialedIn
getdialedin.com
DialedIn is a cloud-based CCaaS platform that automates call center processes for efficient inbound and outbound customer interactions.
BirdEye
birdeye.com
BirdEye helps businesses manage their online reputation, customer interactions, and social media presence through review management, messaging, and listing tools.
Perspective
getperspective.ai
Perspective AI is a SaaS platform that gathers and analyzes customer feedback through AI-mediated conversations, providing actionable insights for businesses.
CallFinder
mycallfinder.com
CallFinder is a cloud-based speech analytics tool that automates quality monitoring and evaluates agent performance for small and medium businesses across various industries.
Five9
five9.com
Five9 is a cloud-based contact center software that enhances customer service through intelligent routing, analytics, and seamless CRM integrations.
featureOS
featureos.app
featureOS aggregates user feedback from multiple sources, helping teams analyze insights, prioritize features, and create product roadmaps efficiently.
Cloudtalk
cloudtalk.com
CloudTalk is a cloud-based call center platform for managing calls, automating workflows, and integrating with CRM systems to enhance customer communication.
Balto
balto.ai
Balto is an AI platform that enhances call center operations by providing real-time guidance and insights to agents during customer interactions.
Hiya
hiya.com
Hiya app enables businesses to display their name on outbound calls, improving call recognition and customer response rates.
SMG
smg.com
SMG provides experience management software and services to help organizations improve revenue, reduce churn, and enhance operational efficiency.
ReflexAI
reflexai.com
ReflexAI provides AI tools for contact centers, automating tasks, improving training, and enhancing interactions through simulations and quality assurance.
Forsta
forsta.com
Forsta is a customer experience management platform that helps businesses measure and improve customer and employee experiences through analytics and feedback tools.
MaestroQA
maestroqa.com
MaestroQA is a quality assurance management platform for support teams, providing tools for performance evaluation, process optimization, and reporting.
Dolphin AI
getdolphin.ai
Dolphin AI is a platform that centralizes qualitative customer feedback and uses AI to provide actionable insights for improving customer experience and product development.
Talkdesk
talkdesk.com
Talkdesk is a cloud contact center platform that enhances customer service through AI-driven solutions, enabling efficient, omnichannel communication for businesses.
Sprinklr
sprinklr.com
Sprinklr is a cloud-based platform that manages customer service across 30+ channels, enhancing interactions and providing AI-driven insights for businesses.
SurveySparrow
surveysparrow.com
SurveySparrow is a platform for creating and conducting interactive surveys to gather customer and employee feedback across various channels.
DeepTalk
deep-talk.ai
DeepTalk analyzes customer and employee feedback from various text sources, providing insights into sentiment and satisfaction metrics.
Aloware
aloware.com
Aloware is a cloud-based phone system that enables SMBs to manage customer communications through calls, SMS, and email from a single dashboard.
NICE inContact
incontact.com
NICE inContact is a cloud-based contact center solution for managing customer interactions across various channels with tools for analytics and workforce optimization.
Luminoso
luminoso.com
Luminoso is a cloud-based text analytics platform that analyzes feedback and sentiments in multiple languages to provide insights for organizations.
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