Page 2 - Top EdgeTier Alternatives

Dolphin AI

Dolphin AI

getdolphin.ai

Dolphin AI is a platform that centralizes qualitative customer feedback and uses AI to provide actionable insights for improving customer experience and product development.

Dixa

Dixa

dixa.com

Dixa is a customer service platform that centralizes communication across channels, enabling personalized support and efficient team collaboration for improved customer experiences.

Apex

Apex

apexscore.ai

Apex is an AI platform that analyzes customer behavior to identify disengagement and improvement areas, enhancing customer interactions and overall business performance.

LiveAgent

LiveAgent

liveagent.com

LiveAgent is a help desk and live chat software that streamlines customer support through various channels with features like ticketing, real-time chat, and analytics.

Aloware

Aloware

aloware.com

Aloware is a cloud-based phone system that enables SMBs to manage customer communications through calls, SMS, and email from a single dashboard.

Cresta

Cresta

cresta.com

Cresta is an AI platform for contact centers that provides real-time guidance and insights to improve agent performance and efficiency, enabling personalized coaching and analytics.

Luminoso

Luminoso

luminoso.com

Luminoso is a cloud-based text analytics platform that analyzes feedback and sentiments in multiple languages to provide insights for organizations.

Skeepers

Skeepers

octoly.com

Skeepers connects brands with consumers through user-generated content, facilitating influencer marketing and campaign management across social media channels.

DeepTalk

DeepTalk

deep-talk.ai

DeepTalk analyzes customer and employee feedback from various text sources, providing insights into sentiment and satisfaction metrics.

Player XP

Player XP

playerxp.io

Player XP collects and analyzes player feedback and data to help game publishers and studios understand sentiment and improve their products effectively.

UserVoice

UserVoice

uservoice.com

UserVoice is a feedback management platform that helps businesses collect, prioritize, and act on customer suggestions for product improvements.

Insight7

Insight7

insight7.io

Insight7 is an AI tool that extracts insights from customer and employee interviews by processing video, audio, and text data for analysis and collaboration.

Commerce.AI

Commerce.AI

commerce.ai

Commerce.AI automates decision-making in e-commerce by analyzing unstructured customer data to improve experiences and optimize operations using AI.

Operata

Operata

operata.com

Operata is a cloud contact center platform that monitors call performance, analyzes quality data, and helps diagnose issues to improve operations and agent communication.

Echo AI

Echo AI

echoai.com

Echo AI is a Conversation Intelligence platform that uses generative AI to analyze customer interactions, providing businesses with real-time insights and actionable intelligence.

Syncly

Syncly

syncly.app

Syncly is a customer feedback analysis platform that uses AI to categorize and analyze feedback, providing actionable insights for businesses to improve customer experience.

Ender Turing

Ender Turing

enderturing.com

Ender Turing analyzes calls, chats, and video meetings to identify top performers, helping employees self-coach and improve their performance.

Playvox

Playvox

playvox.com

Playvox is a performance optimization tool for customer service agents, enhancing quality management and workforce engagement in contact centers through analytics and integration.

Sprig

Sprig

sprig.com

Sprig is a user insights platform that provides tools for surveys, session replays, and AI analysis to help product teams gather and utilize user feedback effectively.

Canvs AI

Canvs AI

canvs.ai

Canvs AI transforms open-ended consumer feedback into actionable insights using advanced AI text analysis, helping businesses understand sentiments and improve decision-making.

Cordless

Cordless

cordless.io

Cordless is a cloud-based call center for customer support, providing conversation transcriptions, sentiment analysis, and CRM integrations for insights and training.

Zeda.io

Zeda.io

zeda.io

Zeda.io is a platform for product managers that analyzes customer feedback to identify problems, guide development, and measure the impact of product strategies.

FeedNotch

FeedNotch

feednotch.com

FeedNotch is a tool for software teams to collect, organize, and analyze user feedback, facilitating collaboration on product improvements directly within their application.

Enthu.ai

Enthu.ai

enthu.ai

Enthu.ai is an AI platform for contact centers that monitors customer interactions, analyzes speech, and provides insights to improve agent performance and customer satisfaction.

ConvoZen.AI

ConvoZen.AI

convozen.ai

ConvoZen.AI is an AI tool that analyzes customer interactions to provide insights for improving sales, customer experience, compliance, and operations.

Puzzel

Puzzel

puzzel.com

Puzzel is a cloud-based customer experience platform that streamlines interactions across multiple channels, enhancing service delivery for contact centers.

Kapiche

Kapiche

kapiche.com

Kapiche is a feedback analytics platform that analyzes customer feedback quickly to provide actionable insights for data-driven decision-making.

Frame AI

Frame AI

frame.ai

Frame AI helps companies analyze complex data through workflow triggers, enabling proactive risk management and revenue opportunities from unstructured data.

ipSCAPE

ipSCAPE

ipscape.com

ipSCAPE is an AI-powered contact center app that facilitates omnichannel communication and integrates with various business systems to enhance customer service.

Caplena

Caplena

caplena.com

Caplena is an AI platform for analyzing open-ended feedback, integrating text data with quantitative variables to provide actionable insights for brands.

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