Relative Insight
Relative Insight uses AI to analyze customer feedback and competitor language, helping businesses understand customer needs and refine strategies based on text insights.
NICE inContact
NICE inContact is a cloud-based contact center solution for managing customer interactions across various channels with tools for analytics and workforce optimization.
Echo AI
Echo AI is a Conversation Intelligence platform that uses generative AI to analyze customer interactions, providing businesses with real-time insights and actionable intelligence.
Verint
Verint provides a customer engagement platform that helps businesses improve customer interactions through analytics, feedback, and integration with other systems.
Cresta
Cresta is an AI platform for contact centers that provides real-time guidance and insights to improve agent performance and efficiency, enabling personalized coaching and analytics.
Player XP
Player XP collects and analyzes player feedback and data to help game publishers and studios understand sentiment and improve their products effectively.
Dixa
Dixa is a customer service platform that centralizes communication across channels, enabling personalized support and efficient team collaboration for improved customer experiences.
Apex
Apex is an AI platform that analyzes customer behavior to identify disengagement and improvement areas, enhancing customer interactions and overall business performance.
Genesys Cloud
Genesys Cloud CX is a cloud-based contact center platform for managing customer interactions across various channels, enhancing service efficiency and engagement.
Commerce.AI
Commerce.AI automates decision-making in e-commerce by analyzing unstructured customer data to improve experiences and optimize operations using AI.
RSI
RSI is a communication management app that enhances call handling, analytics, and customer experience, integrating with various unified communications platforms.
ConvoZen.AI
ConvoZen.AI is an AI tool that analyzes customer interactions to provide insights for improving sales, customer experience, compliance, and operations.
Skeepers
Skeepers connects brands with consumers through user-generated content, facilitating influencer marketing and campaign management across social media channels.
UserVoice
UserVoice is a feedback management platform that helps businesses collect, prioritize, and act on customer suggestions for product improvements.
Outset
Outset is an AI-driven research platform that automates interviews and synthesizes data, enabling users to gain insights efficiently and rapidly from participant responses.
Operata
Operata is a cloud contact center platform that monitors call performance, analyzes quality data, and helps diagnose issues to improve operations and agent communication.
Sprinklr
Sprinklr is a cloud-based platform that manages customer service across 30+ channels, enhancing interactions and providing AI-driven insights for businesses.
Convin
Convin is an AI-driven contact center software that records, analyzes, and improves customer interactions across calls, chats, and emails for enhanced service efficiency.
Insight7
Insight7 is an AI tool that extracts insights from customer and employee interviews by processing video, audio, and text data for analysis and collaboration.
Capturi
Capturi is a conversational AI software that analyzes interactions to provide insights, assist agents, and handle routine inquiries for improved customer experience.
Playvox
Playvox is a performance optimization tool for customer service agents, enhancing quality management and workforce engagement in contact centers through analytics and integration.
Canvs AI
Canvs AI transforms open-ended consumer feedback into actionable insights using advanced AI text analysis, helping businesses understand sentiments and improve decision-making.
Spiral
Spiral uses AI to analyze company data, helping customer teams identify and resolve issues by understanding customer concerns in multiple languages.
Cobbai
Cobbai integrates genAI in customer service with tools for workflow control, agent support, and ticket analysis, aimed at improving efficiency and quality.
Prodigal
Prodigal is an AI software that enhances consumer finance operations by analyzing interactions to optimize strategies and improve compliance and customer experience.
Puzzel
Puzzel is a cloud-based customer experience platform that streamlines interactions across multiple channels, enhancing service delivery for contact centers.
ipSCAPE
ipSCAPE is an AI-powered contact center app that facilitates omnichannel communication and integrates with various business systems to enhance customer service.
Caplena
Caplena is an AI platform for analyzing open-ended feedback, integrating text data with quantitative variables to provide actionable insights for brands.
LiveAgent
LiveAgent is a help desk and live chat software that streamlines customer support through various channels with features like ticketing, real-time chat, and analytics.
Observe.AI
Observe.AI analyzes customer conversations in contact centers to enhance service quality and agent performance through insights and automated quality assurance.
Solutions
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