Unless
Unless is a conversational UI platform that enables businesses to create personalized, AI-driven dialogues with users through easily integrated UI components.
Kapiche
Kapiche is a feedback analytics platform that analyzes customer feedback quickly to provide actionable insights for data-driven decision-making.
Talkadot
Talkadot helps professional speakers engage audiences, collect feedback, and generate leads to improve presentations and grow their careers.
LiveAgent
LiveAgent is a help desk and live chat software that streamlines customer support through various channels with features like ticketing, real-time chat, and analytics.
Observe.AI
Observe.AI analyzes customer conversations in contact centers to enhance service quality and agent performance through insights and automated quality assurance.
Zeda.io
Zeda.io is a platform for product managers that analyzes customer feedback to identify problems, guide development, and measure the impact of product strategies.
Abstrakt
Abstrakt is a call center platform that provides real-time guidance for agents, automates quality assurance, and aims to enhance business outcomes.
unitQ
unitQ provides AI-powered insights from user feedback to help businesses enhance their digital products and improve customer experiences.
Apex
Apex is an AI platform that analyzes customer behavior to identify disengagement and improvement areas, enhancing customer interactions and overall business performance.
Call Criteria
Call Criteria provides quality assurance tools for contact centers, including AI-driven evaluations, customized scorecards, and real-time monitoring to improve agent performance.
InMoment
InMoment is a customer experience platform that analyzes feedback using machine learning to improve interactions and insights from customers and employees.
Caplena
Caplena is an AI platform for analyzing open-ended feedback, integrating text data with quantitative variables to provide actionable insights for brands.
Enthu.ai
Enthu.ai is an AI platform for contact centers that monitors customer interactions, analyzes speech, and provides insights to improve agent performance and customer satisfaction.
CallMiner
CallMiner uses AI to analyze customer interactions across channels, providing insights for improving service quality, operational efficiency, and customer satisfaction.
Hostcomm
Hostcomm is a UK-based app providing hosted contact centre services with AI-driven omnichannel support for inbound and outbound communication.
Edge
Edge is an employee-driven platform that turns frontline staff into brand promoters, automating customer feedback and sales competitions for multi-location businesses.
Thematic
Thematic is an AI app that analyzes customer feedback to identify themes and insights, helping businesses improve products and customer experiences.
Pivony
Pivony is a SaaS platform that analyzes customer feedback to provide actionable insights for improving retention and enhancing customer experience.
Yogi
Yogi analyzes consumer feedback using AI to provide brands with actionable insights, enhancing product development and consumer engagement.
Cloutly
Cloutly is a review management platform for multi-location businesses to collect, analyze, and manage customer reviews across multiple sites.
Kimola
Kimola offers SaaS solutions for research professionals, providing analytics on consumer lifestyles and API services for text analysis, including emotion and entity detection.
Tagado
Tagado is an AI-driven platform that analyzes and categorizes customer feedback in real-time to improve customer satisfaction and retention.
Pobuca Experience Cloud
Pobuca Experience Cloud measures Customer Experience using AI to analyze interactions, providing metrics and insights to enhance loyalty and engagement.
MiaRec
MiaRec provides quality management and conversation intelligence tools for contact centers, offering analytics, integration, and insights to improve customer service and operational efficiency.
Lang.ai EU
Lang.ai is a no-code platform that allows customer support teams to automate tasks and manage AI models, integrating with Zendesk and Salesforce.
ReflexAI
ReflexAI provides AI tools for contact centers, automating tasks, improving training, and enhancing interactions through simulations and quality assurance.
Syncly
Syncly is a customer feedback analysis platform that uses AI to categorize and analyze feedback, providing actionable insights for businesses to improve customer experience.
Relative Insight
Relative Insight uses AI to analyze customer feedback and competitor language, helping businesses understand customer needs and refine strategies based on text insights.
Decode
Decode is a research platform that enhances team efficiency in consumer research and product development using AI and a global respondent panel.
Inari
Inari is an AI tool that automates the analysis of customer feedback, identifying insights, trends, and feature requests to help teams prioritize product development.