calldesk
calldesk.ai
Calldesk automates inbound calls for contact centers using AI voice agents to improve customer service and reduce costs, freeing agents for more complex tasks.
Knowlarity
knowlarity.com
Knowlarity is a cloud-based communication platform that enhances business interactions and customer service through integrated telephony and multi-channel capabilities.
Gridlex
gridlex.com
Gridlex is a customizable app builder for businesses that combines CRM, customer service, help desk, and data management into one platform for efficient operations.
SPLICE Software
splicesoftware.com
SPLICE Software is a customer engagement platform that automates multi-channel communications and integrates with existing workflows to enhance customer interactions.
Gradwell Wave
gradwell.com
Gradwell Wave is a softphone app for businesses that allows voice calls over 3G, 4G, and WiFi, with features like HD audio, call waiting, and easy integration with contacts.
virtualQ
virtualq.io
virtualQ offers an intelligent waiting and callback service that optimizes customer flow and enhances waiting experiences for businesses in the service sector.
Coax
coax.com.au
Coax is a communication app for small and medium businesses that streamlines messaging, invoicing, and customer engagement in one platform.
DemandHub
demandhub.co
DemandHub facilitates customer interactions and feedback collection, helping teams make informed decisions to enhance business outcomes and customer experience.
EngageLab
engagelab.com
EngageLab offers a cloud communication platform for customer engagement, featuring tailored message marketing, user segmentation, multilingual notifications, and multi-channel integration.
Alivo
alivo.ai
Alivo automates customer communications for home service companies, improving lead capture, conversion, and customer satisfaction through AI-powered chat.
Parlance
parlancecorp.com
Parlance uses conversational AI to enhance phone communication for businesses, allowing users to connect easily and naturally while providing managed services for success.
Collab
collab.com
Collab offers cloud-based contact center services to facilitate communication and engagement for businesses, supporting both automation and human interaction.
Channels
channels.app
Channels is an app that enhances customer service by integrating with platforms to display key customer information during calls and offers features like IVR and call management.
CommandLInk
commandlink.com
CommandLink provides a cloud-based platform for managing SD-WAN, security, and communication services with integrated support and monitoring.
ISI Analytics
isianalytics.com
ISI Analytics offers insights into call queue performance for Cisco, Webex, and Microsoft Teams, enabling management of call handling and customer experience.
Cyara
cyara.com
Cyara is a platform for testing and monitoring customer interactions across digital and voice channels, ensuring efficient customer journeys and enhancing satisfaction.
Mensagia
mensagia.com
Mensagia is a platform for contacting customers through Email, SMS, and Voice campaigns, offering database management, automations, landing pages, forms, and API integrations.
connexease
connexease.com
Connexease is a support platform that integrates multiple messaging channels, enabling businesses to manage customer communications efficiently from a single interface.
Edge
startedge.com
Edge is an employee-driven platform that turns frontline staff into brand promoters, automating customer feedback and sales competitions for multi-location businesses.
MailMetrics
mailmetrics.com
MailMetrics is a platform for large organizations to manage and optimize customer communication while ensuring compliance with regulations.
QueueMetrics
queuemetrics.com
QueueMetrics monitors call center performance, tracking metrics like agent productivity and call statistics while supporting Asterisk PBX integration.
Glia
glia.com
Glia is a platform that integrates voice, digital, and AI for enhanced customer service across various communication channels, improving business interactions and insights.
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[24]7.ai
247.ai
The 24/7.ai app uses AI to automate customer support, improving response times and efficiency while enhancing overall customer satisfaction.
Cordless
cordless.io
Cordless is a cloud-based call center for customer support, providing conversation transcriptions, sentiment analysis, and CRM integrations for insights and training.
Tenfold
tenfold.com
Tenfold is a SaaS CTI solution that integrates telephony with CRM, automating call logging and improving customer service workflows for support agents.
Pluspoint
pluspoint.io
Pluspoint helps businesses manage customer reviews through automated feedback collection and real-time alerts to improve local SEO and attract organic traffic.
Zingtree
zingtree.com
Zingtree is an AI platform that automates customer support workflows and decision trees, helping B2C enterprises streamline processes and enhance customer service.
Compart
compart.com
Compart offers software solutions for Customer Communication Management, covering document management and output processes for various industries.
Chat Board
chatboardapp.com
Chat Board is a web app that automates customer communication using AI chatbots and integrates with major platforms like OpenAI and Google.
Marchex
marchex.com
Marchex is a call tracking platform that analyzes inbound calls and texts to improve marketing performance, customer interactions, and call handling processes.
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