Pluspoint

For franchise operators and businesses managing multiple locations, Pluspoint helps organize customer reviews, feedback, and local online presence across branches. Teams can request reviews by SMS, WhatsApp, email, or QR code, then monitor and respond to reviews from platforms such as Google, Facebook, and Tripadvisor in one place. Surveys collect customer feedback and track measures such as NPS, while alerts and recovery forms help teams follow up on issues. The platform also lets businesses manage location details and connected listings, view local performance data, and coordinate customer messages across channels including WhatsApp, SMS, email, and social messaging. It may suit teams that want to manage reviews and customer interactions centrally rather than handle each location separately.

Disclaimer: WebCatalog is not affiliated, associated, authorized, endorsed by or in any way officially connected to Pluspoint. All product names, logos, and brands are property of their respective owners.