Review Management: best apps and software

Google My Business

Google My Business helps businesses manage their online profiles on Google Search and Maps, allowing them to update info, respond to reviews, and communicate with customers.

Podium

Podium is a customer communication platform that improves interactions through messaging, review management, payments, and analytics for businesses.

TapTap

TapTap helps users discover over 120,000 games and read millions of reviews from players worldwide, connecting gamers with developers.

Trustpilot

Trustpilot is a consumer review app that enables users to post and read reviews of businesses, aiding in informed purchasing decisions and improving online reputation.

Kenect

Kenect centralizes customer communication by enabling text messaging, online reviews, payment collection, and video chat, all from a single platform.

RateMyService

RateMyService integrates customer satisfaction surveys into email signatures to generate positive reviews and manage feedback internally.

Open Testimonials

Open Testimonials is an open-source app for collecting and showcasing customer testimonials using Airtable.

Moz

Moz is an SEO platform that enhances online presence through tools for local listing optimization, backlink analysis, site audits, and review management.

AppFollow

AppFollow helps manage app reviews, monitor performance, and analyze user feedback to improve app reputation and user satisfaction.

BrightLocal

BrightLocal is a local SEO platform that helps businesses improve their local search visibility, manage reviews, and optimize online presence.

Review Wave

Review Wave automates patient reviews, online scheduling, and follow-up reminders, making it easier for healthcare practices to manage patient interactions.

BirdEye

BirdEye helps businesses manage their online reputation, customer interactions, and social media presence through review management, messaging, and listing tools.

Weave

Weave combines phone, texting, scheduling, reminders, digital forms, payments, reviews, and AI tools to help healthcare and service businesses manage customer communications.

G2

G2 is a software marketplace that provides user reviews and insights to help businesses make informed software decisions and manage their marketing strategies.

Reviewly.ai

Reviewly.ai is a software that helps businesses manage and respond to Google reviews, using AI to collect and analyze customer feedback for enhanced online reputation.

Skeepers

Skeepers helps brands collect, manage, analyze, and publish customer and creator content, including reviews, feedback, influencer campaigns, and user-generated media.

Thryv

Thryv is a business management software for small businesses that streamlines customer communication, payments, scheduling, and reputation management.

MARA

MARA is an AI tool that helps businesses quickly generate personalized responses to customer reviews, enhancing online reputation and efficiency for the hospitality industry.

ReviewLab

ReviewLab is a platform for tech experts to share feedback on websites and prototypes. Users can submit their projects and review others to earn credits.

Localo

Localo is a local SEO tool that helps businesses optimize their Google listings, manage reviews, and track keyword rankings for improved local visibility.

Experience.com

Experience.com offers AI-powered tools for managing online reputation, reviews, and customer feedback, helping businesses enhance their online presence and engagement.

UserEvidence

UserEvidence is a platform that automates the creation of verified customer case studies and testimonials by collecting feedback through surveys and reviews.

ReviewPro

ReviewPro is a tool for managing customer feedback, allowing businesses to analyze reviews, improve services, and enhance customer engagement.

ReviewBot

ReviewBot automates the process of collecting customer reviews, allowing businesses to request and manage feedback efficiently across multiple platforms.

Yext

Yext is a digital management platform that helps businesses manage their online presence, optimize listings, reviews, SEO, and analyze customer engagement across multiple channels.

TrustYou

TrustYou is a hotel reputation management software that helps in monitoring guest feedback and reviews to improve online reputation and user trust.

Reviews.io

Reviews.io is a review management platform that helps businesses collect, manage, and respond to customer feedback across various online channels.

Sellerise

Sellerise is a software tool for Amazon sellers that offers features like financial analytics, inventory management, and review management to optimize business operations.

Synup

Synup is an app that helps businesses manage their online presence through local listings, reputation management, and social media integration in a single dashboard.

Rannkly

Rannkly is an AI platform for managing online reputation by monitoring reviews and social media posts, featuring a QR code for customer interactions.

Famepilot

Famepilot is an AI-powered platform that helps businesses monitor and manage customer feedback and reviews across online and offline channels.

Ovation

Ovation is a restaurant software that gathers quick guest feedback via a 2-question SMS survey, enabling real-time concern resolution and insights for improvement.

Doctible

Doctible is a healthcare platform that enhances patient engagement and practice management with features like online registration, messaging, scheduling, and review management.

Go Big Reviews

Go Big Reviews is a platform that helps businesses collect and manage customer reviews, enhancing their online reputation and engagement.

LocalClarity

LocalClarity helps multi-location businesses manage local SEO, optimize listings, track reviews, and analyze competitors to improve online visibility and reputation.

PulseM

PulseM is a reputation management app that connects businesses with customers, enhancing engagement and facilitating authentic reviews.

G2 Marketing Solutions

G2 Marketing Solutions helps businesses access buyer intent data, manage customer reviews, and enhance their marketing strategies leveraging insights from G2's extensive user base.

AppReviews

Centralizes App Store and Google Play reviews, sends new feedback to Slack in real time, lets teams reply from the app, and provides optional AI grouping and trend detection.

Up Review

App to collect, monitor and respond to customer reviews from a central dashboard. Automates review requests (email, SMS, QR/NFC), tracks feedback, analyzes sentiment, and integrates with CRM/POS.

Reviews On My Website

Reviews On My Website helps businesses collect and display online reviews to enhance credibility and improve customer trust on their websites.

Brandmate AI

Brandmate AI helps businesses manage their brand by streamlining review management, social media, and content creation using AI analytics and insights.

Whitespark

Whitespark helps businesses enhance local SEO by tracking citations, managing reviews, and optimizing Google Business Profiles for improved online visibility.

Reva

Reva app enables vacation rental managers and hospitality operators to collect, analyze, and manage guest reviews effectively.

Reeoo

Reeoo is a web design inspiration app that features a large gallery of outstanding website designs from different industries and categories.

Senja

Senja is a platform for collecting, displaying, and sharing customer testimonials, including text and video, with customizable forms and integration options.

Judge.me

Judge.me is a review management app that helps businesses collect, manage, and display product reviews through email requests and various display options.

NiceJob

NiceJob helps local businesses collect and manage reviews, referrals, and customer feedback, share them across marketing channels, and use website and engagement tools.

Appbot

Appbot provides tools for mobile teams to analyze app reviews and user sentiment across multiple platforms, streamlining feedback management and integration into workflows.

Top Rated Local

The Top Rated Local app helps users find highly rated local businesses by analyzing ratings and reviews from various verified review sites.

MalouApp

MalouApp is a digital marketing tool for restaurants that consolidates reviews, automates responses, and analyzes customer feedback to manage online reputation.

ReviewTrackers

ReviewTrackers is a review management platform that collects and analyzes customer feedback from various sites, helping businesses monitor and respond to reviews effectively.

Нейросеть Эра

Era is a digital assistant for sellers that automates responses to reviews on marketplaces like Ozon and WB to help increase sales.

Voosh

Voosh is a platform that helps small and medium-sized restaurants improve operations, manage orders, handle reviews, and optimize finances for better efficiency and profitability.

GMBapi.com

GMBapi.com is a local SEO software designed to manage and optimize multiple Google Business Profiles, track performance, and handle reviews efficiently.

Chatmeter

Chatmeter is a reputation management platform that helps multi-location brands monitor customer feedback and insights using AI tools for improved customer experience.

Upland Rant & Rave

Upland Rant & Rave is an app for collecting and analyzing customer feedback, helping businesses improve customer experience and service quality.

Shapo.io

Shapo.io is an app designed to collect, manage, and visualize customer testimonials effectively.

GuestTouch

GuestTouch is a messaging platform for hotels, enabling guest communication, feedback management, and operational efficiency across all stages of the customer journey.

PinMeTo

PinMeTo helps multi-location brands manage and synchronize their business information, reviews, and social media presence across various platforms for improved local SEO.

OneLocal

OneLocal is an app that helps small businesses manage their local presence, offering tools for customer interaction, scheduling, payments, and reviews from a centralized dashboard.