Reva

Vacation-rental managers and hotel operators use Reva to keep guest feedback from getting scattered across review sites and booking systems. It brings reviews from online travel agencies, property management systems, Google, and direct channels into one dashboard, where teams can monitor ratings and respond without switching between platforms. Reva uses AI to tag reviews by topic and sentiment, highlight suggested follow-up actions, and draft replies in a business’s brand voice. Teams can turn feedback into cleaning or maintenance tasks, collect more feedback with surveys and review links, and track themes and ratings across properties and staff. The app also supports automated owner reports and review widgets for business websites. For operators who want to analyze more than reviews, Reva’s Intelligence features bring review, reservation, and operations data together for reporting and plain-language questions. Reva may suit hospitality businesses managing multiple properties and review channels; teams looking only for a tool to display guest reviews may not need its broader reporting and operations features.

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