Dialpad

dialpad.com

Get business VoIP with Dialpad and connect your team with a cloud phone system that makes business communications easier and more efficient. Dialpad is the leading Ai-Powered Customer Intelligence Platform that is completely transforming how the world works together, with one beautiful workspace th...

Qualtrics

qualtrics.com

Used by more than 13,000 brands and 75% of the Fortune 500, Qualtrics CoreXM is the most trusted, intelligent, and scalable all-in-one platform for experience management. Qualtrics CoreXM is the foundational research tool for building, launching, and analyzing survey research. With CoreXM, you can b...

Hotjar

hotjar.com

Hotjar is a behavior analytics company that analyses website use, providing feedback through tools such as heatmaps, session recordings, and surveys. It works with web analytics tools such as Google Analytics to offer an insight into how people are navigating websites, and how their customer experie...

BirdEye

birdeye.com

Birdeye is the top-rated reputation management and digital customer experience platform for local brands and multi-location businesses. Over 100,000 businesses leverage Birdeye’s AI-powered platform to engage seamlessly with customers, drive loyalty, and excel in their local markets.

SurveyMonkey

surveymonkey.com

SurveyMonkey is a leading survey and feedback management solution, enabling millions of users across more than 300,000 organizations around the world to collect feedback, interpret the results, and identify actionable insights to drive growth and innovation. With 20 years of experience, SurveyMonkey...

Verint

verint.com

Verint helps the world’s most iconic brands build enduring customer relationships by connecting work, data, and experiences across the enterprise. With this approach, brands can navigate and thrive as they adapt to the future of work, eliminate the inefficiencies created by organizational and data s...

Skeepers

octoly.com

Skeepers is the European leader in shopper engagement solutions. They provide a fully integrated one-stop-shop UGC suite for brands to bond with consumers, amplify reach, boost engagement, drive sales and customer retention. Skeepers connects brands and consumers through authentic experiences with...

unitQ

unitq.com

unitQ is the missing link in your feedback loop, providing AI-powered insights from user feedback to help you craft high-quality products, services, and experiences. Category-leading companies like Spotify, Bumble, Pinterest, Reddit, Chime, and HelloFresh rely on unitQ to drive growth, reduce churn,...

UserVoice

uservoice.com

The ultimate tool for product discovery, UserVoice is platform designed to bridge the gap between product teams and their users. Offering a comprehensive feedback management system, UserVoice enables companies to collect, prioritize, and act upon user suggestions and insights. Through an intuitive i...

SurveySparrow

surveysparrow.com

SurveySparrow is an end to end omnichannel experience management platform that bundles Customer Experience and Employee Experience tools such as NPS, Offline, Chat, Classic, and 360° Surveys which are mobile-first, highly engaging, and user-friendly. The conversational UI lets your surveys deliver a...

DeepTalk

deep-talk.ai

Analyzing customer and employee feedback has never been easier with Deep Talk. With just a few clicks, you can turn any text, including surveys, reviews, chats, and emails, into powerful data. This tool allows you to classify and categorize the feedback, determine the sentiment, and gain insight int...

Featurebase

featurebase.app

Create customizable feedback boards & widgets to effortlessly capture all your user feedback, feature requests, and bug reports. Analyze feedback, prioritize development with feature voting, and keep customers informed with a public product roadmap and changelog. Featurebase is a modern product man...

Zeda.io

zeda.io

Zeda.io is an AI-powered product discovery and strategy platform that helps product leaders identify problems to solve for customers, decide what to build next based on actionable product intelligence, and create product strategies to drive business outcomes. * Gather Customer Insights → Uncover pr...

WorkStep

workstep.com

For Employers: WorkStep’s software helps companies hire and retain their frontline workforce across the supply chain. For Job Seekers: The job network for people who make, deliver, load, repair and get things done. Get hired. Learn new skills. Build a career.

Yabble

yabble.com

Yabble creates instant insights so you can take instant action. From the world’s first ChatGPT plugin to a suite of tools that count, summarize and chat with your data instantly – Yabble is a first-of-its-kind, cutting-edge technology company revolutionizing insights and text analytics with propriet...

AnyRoad

anyroad.com

AnyRoad is the leading experiential marketing platform that enables brands to operate and optimize their events, tours, activations, and classes to grow consumer brand loyalty, drive more revenue, and increase the ROI on every experience. AnyRoad allows companies to streamline and scale their exper...

Sprig

sprig.com

Sprig is a user insights platform that empowers product teams to build exceptional products with rich and rapid user insights. Next-generation product teams like Dropbox, Notion, and Loom improve their product experience with Sprig’s suite of insights tools: 1. Surveys: Listen and learn from target...

Gryphon.ai

gryphon.ai

Gryphon.ai, the leader in compliance and AI-powered conversation intelligence, is the only solution in the market providing real-time conversation intelligence and automated compliance for sales and customer service teams. Gryphon guides each conversation with real-time intelligence to provide a bes...

Comments Analytics

commentsanalytics.com

Valuable, clear, considerable, and remarkable insights from videos, social posts, product pages unstructured text data – to help you better understand the thoughts, feelings, motivations, and decision-making processes of your customers. Comments Analytics is an AI tool that provides an in-depth ana...

LiveAgent

liveagent.com

LiveAgent is a fully-featured Help Desk and live-chat software that helps you bring personalization to your customer interactions with an all-in-one help desk solution. LiveAgent boasts the fastest chat widget on the market and is the most reviewed and #1 rated live chat software for SMB in 2024. J...

Syncly

syncly.app

Syncly is a customer feedback analysis platform for the Customer Experience / Support and the Product team. Backed by Y Combinator, SoftBank, 500 Global, and Rebel. Syncly empowers businesses to automatically categorize and analyze customer feedback using AI, providing a scalable solution for feedb...

featureOS

featureos.app

featureOS transforms the way you aggregate, analyze, and act on user feedback, turning scattered data into actionable insights, powered by our AI assistant - KAL. 🦸🏻‍♂️ featureOS can gather insights through feedback boards and from many other sources like Intercom chats, Zendesk tickets, etc., an...

Macorva

macorva.com

Macorva's AI-powered platform is revolutionizing the way businesses handle performance management, feedback, and customer satisfaction. Its solutions bring together frictionless feedback, advanced analytics, and artificial intelligence to transform insights into targeted resources and response plans...

CustomerGauge

customergauge.com

The Account Experience software automatically captures and distributes feedback from your accounts including non-survey data to front-line managers in real time to help them reduce churn, drive up-sells and close new business with promoter-based referrals. CustomerGauge is a B2B customer experience...

Retently

retently.com

Retently is a leader in the customer experience management industry. It helps both Customer Experience and Product teams to better understand their customers and take feedback-based actions. * Customer Feedback: Automatically collect feedback from every customer at any point in the customer journey ...

Forsta

forsta.com

Forsta, a Press Ganey company, powers the HX (Human Experience) Platform – a comprehensive Experience and Research Technology platform that breaks down the silos between CX (Customer Experience), Employee Experience (EX), Market Research – so that companies can get a deeper, more complete understand...

InMoment

inmoment.com

Understand the voice of your customer. Get insight from qualitative feedback. Wootric CXInsight™ uses machine learning to auto-categorize and assignment sentiment to unstructured feedback from surveys, online reviews, social media, support tickets, employee feedback, and more. - Get ROI from qualita...

Feedier

feedier.com

Feedier stands as a Customer Intelligence platform that empowers you to fully understand your customers, helping your business to transform better and faster. Feedier is designed to help every team in your company take action to optimize retention, satisfaction and the overall customer experience. ...

ReviewTrackers

reviewtrackers.com

ReviewTrackers is the award-winning customer feedback software that helps businesses transform the customer experience. The platform collects review data from 100+ review sites to surface customer insights that enable brands to listen, comprehend and make data-driven decisions about what their custo...

Inari

useinari.com

An AI-powered product discovery and feedback analytics tool. Surface insights and product opportunities auto-magically. Inari surfaces customer insights and revenue generating product opportunities from your customer data auto-magically using AI. Instead of sifting through 100’s of user interviews...

Thematic

getthematic.com

Get targeted, accurate insights from your customer feedback in seconds with Thematic’s AI-powered platform. Easily transform unstructured feedback into clear, specific and actionable themes, without setup costs. Thematic makes it fast and easy to get insights that help you improve customer experienc...

Playvox

playvox.com

Playvox is the leading customer service agent performance optimization software. Playvox integrates with most major contact center platforms and allows teams to view, analyze, and manage their entire quality assurance process in one convenient platform. Streamline your QA process, motivate, coach, ...

Capturi

capturi.ai

Capturi is Scandinavia’s leading conversational AI software, designed to automatically analyze your company's interactions with prospects, customers and citizens. This advanced AI solution gives you unique insights that can be quickly translated into measurable value. Capturi offers three key sol...

Insight7

insight7.io

Insight7 is an AI-powered tool designed to extract valuable insights from customer and employee interviews. It facilitates theme extraction from multiple interviews through bulk upload of documents or URLs, supporting various formats including video, audio, and text. Key features include conversati...

Olvy

olvy.co

Olvy is an AI-powered feedback management tool that transforms user feedback into actionable insights for product teams. With deep analysis and real-time communication, Olvy keeps users at the core of your product development. It's your key to creating products that users love and ensuring their nee...

Q4

q4inc.com

Q4 Inc. is the first IR Ops Platform with the world’s largest set of proprietary investor data, purpose-built to remove obstacles between public companies and their investors. Q4 gives investor relations leaders and their teams the tools to attract, manage, and understand investors — all in one plac...

ViewPoint

viewpointfeedback.com

Transform your organisation with real-time feedback using ViewPoint's innovative Touchscreen feedback technology. Our unique smiley face surveys attract, engage, and encourage users to share their feedback, resulting in higher accuracy and response rates. Ask your people about their experiences in ...

Touchwork

touchwork.com

Touchwork is a leader in customer experience (CX) solutions and services that help organizations capture, analyze, and act on information in real-time – anytime, anywhere. Touchwork’s solutions put the right information in the right hands at the right time. In doing so, organizations can monitor and...

Talkadot

talkadot.com

Talkadot is the premier platform designed to help professional speakers enhance their presentations, engage their audiences, and grow their careers. Its innovative tools make it easy to collect audience feedback, gain valuable insights, and generate leads, all in one place. Whether you're delivering...

Tagado

tagado.com

Meet the ultimate AI text analytics platform, powered by machine learning (ML) and natural language processing (NLP) models that will democratize customer feedback increasing customer satisfaction and retention. Automatically tag, classify, and monitor your customer feedback in real-time so that yo...

Spiral

spiralup.co

Spiral's core technology trains on your company data by using LLMs and GenAI to identify and root cause customer-facing issues. It offers customer-facing teams a groundbreaking solution for identifying and addressing every aspect of their customers' concerns in nearly any language. This combination ...

Player XP

playerxp.io

The gaming industry has more financial investment than Hollywood and Music combined, it is vital that publishers and studios action in the discussion around their brand and game by listening to the voice of the player in this industry. Player XP gathers and analyses player data so you can get insig...

Perspective

getperspective.ai

Gather Human Feedback with AI Perspective AI allows you to conduct quality AI-mediated conversations with customers and teammates to get their invaluable input Perspective AI is a Software-as-a-Service (SaaS) platform designed to revolutionize the way businesses and individuals gather, analyze, and...

moinAI

moin.ai

MoinAI is the self-learning AI chatbot solution for digital customer communication for companies. No matter if marketing, sales, or customer service—moinAI is the automation solution that helps to react quickly and efficiently to customer requests around the clock. Depending on the use case, this re...

Mesma

mesma.co.uk

Mesma works with education providers, employment support providers, regulators and accreditation bodies to streamline their quality assurance processes giving them the space to invest time and energy in doing what matters most for the people who matter most to them.

Hoick

hoick.io

Hoick's mission is to unlock experience potential for everyone! Hoick empowers businesses to listen to customer and employee feedback, understand and analyze what they hear, and take action to improve and design new experiences. It helps organizations capture and act on customer, market, brand, pro...

Hear

hear.ai

Hear Contact Center Intelligence Platform empowers businesses to effortlessly unlock the value of their conversation data. With Hear, organizations can centralize customer feedback from calls, surveys, emails, chats, tickets, and more to gain a clear understanding of what their customers want, need...

Feelingstream

feelingstream.com

The Feelingstream toolkit is a platform that transcribes (with ASR models), classifies (with NLP models) and provides exciting visibility (with Business Intelligence tool). It can be used to discover new sales leads, detect conversations indicating customer churn but also bottlenecks in the processe...

FeedNotch

feednotch.com

FeedNotch is simple yet powerful tool that helps software owners and their teams to collect, organize, analyze and collaborate to build customer feedback driven products. Through a powerful widget you can collect users' insights, be bugs/issues, ideas or other feedback as they use you software. Thi...

Echoes

echoes.io

Echoes is the most interactive customer feedback insights platform, purpose-built as a text analytics and distribution/collaboration layer on top of CX data repositories like Qualtrics, Medallia, Salesforce and SurveyMonkey. For CX leaders, built by CX leaders. It's Voice of the Customer intellige...

Dolphin AI

getdolphin.ai

Dolphin AI is a Customer Experience (CX) insights platform designed to streamline and enhance the way companies analyse qualitative customer feedback. By centralising feedback from various sources and using AI to turn this data into actionable insights, Dolphin AI empowers CX and Product Teams to pr...

Hostcomm

hostcomm.co.uk

Hostcomm is one of the first providers of hosted contact centre services in the UK. Established more than 14 years ago, its solution now offers comprehensive omnichannel capabilities with strong inbound and outbound AI functionality. It has over 500 customers. Its support and training centre, along...

Communiti Labs

communitilabs.com

Communiti Labs is re-defining the landscape of community engagement through better data-driven decision making. Whether it's analyzing customer feedback, community sentiment, or unstructured data, it empowers teams to leverage insights and guide strategy. It’s so important to build and maintain tr...

Pivony

pivony.com

Pivony is a Consumer Intelligence SaaS platform focused on customer retention through conversation analytics and the analysis of consumer opinions, turning feedback into actionable insights. By collecting data from public and internal sources and integrating with a company’s processes like task mana...

Luminoso

luminoso.com

Luminoso Technologies, Inc. - born out of the MIT Media Lab – offers the only cloud-based Natural Language Understanding platform for text analytics – supporting natively 15 languages. The Luminoso platform allows organizations to drive better business outcomes by analyzing feedback, sentiments, ...

Gravite

gravite.io

Step into a new era of operational excellence. Deep dive into your clients problematics, empower your team with strong customers insights - Collect automatically customers conversations across your current tools stack - Focus your analysis on specific customer segments, data sources, time frame & mo...

Adoreboard

adoreboard.com

Amazon, P&G and Allstate use Adoreboard to predict the next best action to improve retention and bottom line using Emotion AI. As a Qualtrics partner we help you elevate human experiences for better satisfaction and loyalty. Adoreboard enables you to: * Reduce manual analysis by up to 90% * Know ...

Cycle

cycle.app

Cycle 3.0 – your product feedback, all in one place. The fastest way for your team to capture product feedback and share customer insights – without the busywork. Cycle is a unified feedback platform for modern teams. Cycle creates a single source of truth for user feedback & user research and help...

Commerce.AI

commerce.ai

Commerce.AI was founded with the mission to automate decisions and workflows using latest AI technology and to make humans 10x efficient. Commerce.AI helps activate unstructured customer experience data. Its technology extracts attributes, intents, marketing opportunities, and other insights from v...