Feedback Analytics: best apps and software

Dovetail

Dovetail is an AI-driven platform for collecting, analyzing, and collaborating on customer insights from various data sources.

AnswerThis

AnswerThis is an AI research assistant that generates literature reviews from over 200 million academic papers based on user questions.

AppFollow

AppFollow helps manage app reviews, monitor performance, and analyze user feedback to improve app reputation and user satisfaction.

Review Wave

Review Wave automates patient reviews, online scheduling, and follow-up reminders, making it easier for healthcare practices to manage patient interactions.

Birdeye

Birdeye is a crypto data tracking tool for traders, monitoring DEXes and AMMs across multiple blockchains to help identify trading opportunities.

Qualtrics

Qualtrics CoreXM is a platform for experience management, enabling organizations to build, launch, and analyze surveys for customer, employee, product, and brand insights.

SurveyMonkey

SurveyMonkey is a survey platform that allows users to create, distribute, and analyze surveys for feedback collection across various channels.

UserZoom

UserZoom is a usability testing platform that helps teams gather and analyze user feedback for product optimization and design improvements.

Dolphin AI

Dolphin AI is a platform that centralizes qualitative customer feedback and uses AI to provide actionable insights for improving customer experience and product development.

Cresta

Cresta is an AI platform for contact centers that provides real-time guidance and insights to improve agent performance and efficiency, enabling personalized coaching and analytics.

Productboard

Productboard is a product management platform that helps teams prioritize features, gather customer feedback, and align product roadmaps with business goals.

Looppanel

Looppanel is an AI-driven platform for analyzing and managing UX research data, offering transcription, thematic analysis, and smart search features to streamline insights sharing.

MARA

MARA is an AI tool that helps businesses quickly generate personalized responses to customer reviews, enhancing online reputation and efficiency for the hospitality industry.

User Evaluation

User Evaluation is an AI platform for customer research, providing tools for analysis, transcription, sentiment understanding, and report generation while ensuring data security.

ReviewLab

ReviewLab is a platform for tech experts to share feedback on websites and prototypes. Users can submit their projects and review others to earn credits.

Perceptyx

Perceptyx is a platform for gathering employee feedback, analyzing insights, and facilitating action planning to improve employee experience and organizational culture.

Survey Flip

Survey Flip lets organizations create, distribute, and analyze customizable surveys via app, email, SMS or web, segment audiences, integrate with systems, and collect mobile feedback.

Perspective

Perspective AI is a SaaS platform that gathers and analyzes customer feedback through AI-mediated conversations, providing actionable insights for businesses.

Microsoft Viva Glint US

Microsoft Viva Glint is an employee engagement platform that collects and analyzes feedback to help organizations improve employee experience and develop actionable insights.

Sogolytics

Sogolytics is a survey platform that enables organizations to create, distribute, and analyze surveys for customer and employee feedback, providing actionable insights.

featureOS

featureOS aggregates user feedback from multiple sources, helping teams analyze insights, prioritize features, and create product roadmaps efficiently.

Forsta

Forsta is a customer experience management platform that helps businesses measure and improve customer and employee experiences through analytics and feedback tools.

Reviewly.ai

Reviewly.ai is a software that helps businesses manage and respond to Google reviews, using AI to collect and analyze customer feedback for enhanced online reputation.

getSurvey

getSurvey creates and shares surveys quickly, lets respondents answer without accounts, and provides AI-generated summaries and sentiment analysis of responses.

Survey Sync

Design and send surveys, collect responses, get automated analysis, and pay only for the surveys you run.

OpinioAI

OpinioAI is a market research platform that uses AI to provide instant insights, data analysis, and feedback interpretation for businesses and researchers.

Microsoft Viva Pulse

Microsoft Viva Pulse allows managers to quickly gather employee feedback through surveys in Teams, enabling insights into team sentiment and engagement.

Remesh

Remesh is a research platform that enables real-time conversations with audiences, using AI to analyze their feedback and provide insights for decision-making.

Relative Insight

Relative Insight uses AI to analyze customer feedback and competitor language, helping businesses understand customer needs and refine strategies based on text insights.

Culture Amp

Culture Amp is an employee engagement platform that collects and analyzes feedback to improve workplace culture and drive performance.

Microsoft Viva Glint EU

Microsoft Viva Glint EU helps organizations gather employee feedback and insights through customizable surveys, analytics, and reporting to improve engagement and workplace culture.

Dcipher Analytics

Dcipher Analytics is a no-code platform for text analytics, allowing users to automate insights from unstructured data and analyze customer feedback, social media, and trends.

Skeepers

Skeepers helps brands collect, manage, analyze, and publish customer and creator content, including reviews, feedback, influencer campaigns, and user-generated media.

Comments Analytics

Comments Analytics is an AI tool for analyzing customer feedback from text data, offering sentiment analysis and insights to enhance understanding and decision-making.

Caplena

Caplena is an AI platform for analyzing open-ended feedback, integrating text data with quantitative variables to provide actionable insights for brands.

General Analysis

Provides tools for testing and analyzing AI models—red-teaming, interpretability, and methods to find failure modes and improve model robustness for higher-risk deployments.

FoxData

FoxData helps mobile app developers optimize app performance and visibility through user feedback analysis, market trends, and app store optimization tools.

Canny

Canny is a feedback management tool that helps businesses capture, organize, and analyze user feedback to inform product decisions and prioritize features.

Verint

Verint provides a customer engagement platform that helps businesses improve customer interactions through analytics, feedback, and integration with other systems.

Alchemer

Alchemer is a survey and feedback platform that allows businesses to collect, analyze, and act on customer and employee feedback efficiently.

Valued Voice

Valued Voice is a platform that allows users to earn money by posting sponsored content on their blogs and social media for brands and advertisers.

unitQ

unitQ provides AI-powered insights from user feedback to help businesses enhance their digital products and improve customer experiences.

Observe.AI

Observe.AI analyzes customer conversations in contact centers to enhance service quality and agent performance through insights and automated quality assurance.

Sprig

Sprig is a user insights platform that provides tools for surveys, session replays, and AI analysis to help product teams gather and utilize user feedback effectively.

Get More Reviews

Get More Reviews is an app that helps businesses manage and increase customer reviews across platforms, enhancing reputation and online visibility.

Insight7

Insight7 is an AI tool that extracts insights from customer and employee interviews by processing video, audio, and text data for analysis and collaboration.

GetWhy

GetWhy is an AI-driven platform that gathers video responses from audiences, providing fast analysis of consumer insights and emotions for marketing decisions.

Reva

Reva app enables vacation rental managers and hospitality operators to collect, analyze, and manage guest reviews effectively.

SurveyStance

SurveyStance enables easy customer feedback collection through a feedback kiosk and email surveys, offering a centralized dashboard for data analysis.

Voxpopme

Voxpopme is a platform for collecting and analyzing video feedback, helping businesses understand customer opinions and improve products based on insights from video responses.

GuestTouch

GuestTouch is a messaging platform for hotels, enabling guest communication, feedback management, and operational efficiency across all stages of the customer journey.

Centiment

Centiment is an online survey platform connecting market researchers with respondents, facilitating targeted surveys for various consumer and B2B audiences.

Innerview.co

Innerview.co is an AI tool that analyzes user interviews to provide actionable insights for product managers, designers, and researchers, improving product development.

Panorama Education

Panorama Education provides tools for schools to assess student well-being and performance, facilitating data-driven support and community engagement for improved educational outcomes.

Survicate

Survicate is survey software for collecting customer feedback across channels, measuring satisfaction, and analyzing insights to improve products and services.

VOC.ai

VOC.ai is an AI-powered platform for customer service and feedback analysis, enabling businesses to enhance operations and customer relations with data-driven insights.

Condens

Condens is a tool for storing, analyzing, and sharing user research data, focusing on collaboration and efficient insights from qualitative data.

Chatty Insights

Chatty Insights is an app that collects and analyzes customer feedback to provide data-driven insights for informed decision-making.

Strella

Strella is an AI-driven platform for gathering and analyzing customer feedback, automating interviews, note-taking, and synthesis for efficient decision-making.

Alida

Alida is a research platform that enables businesses to gather user feedback and insights to improve products, user experiences, and marketing campaigns.