Feedback Analytics: best apps and software

AnswerThis

AnswerThis is an AI research assistant that generates literature reviews from over 200 million academic papers based on user questions.

Dolphin AI

Dolphin AI is a platform that centralizes qualitative customer feedback and uses AI to provide actionable insights for improving customer experience and product development.

Dovetail

Dovetail is an AI-driven platform for collecting, analyzing, and collaborating on customer insights from various data sources.

Birdeye

Birdeye is a crypto data tracking tool for traders, monitoring DEXes and AMMs across multiple blockchains to help identify trading opportunities.

AppFollow

AppFollow helps manage app reviews, monitor performance, and analyze user feedback to improve app reputation and user satisfaction.

Qualtrics

Qualtrics CoreXM is a platform for experience management, enabling organizations to build, launch, and analyze surveys for customer, employee, product, and brand insights.

SurveyMonkey

SurveyMonkey is a survey platform that allows users to create, distribute, and analyze surveys for feedback collection across various channels.

Review Wave

Review Wave automates patient reviews, online scheduling, and follow-up reminders, making it easier for healthcare practices to manage patient interactions.

Productboard

Productboard is a product management platform that helps teams prioritize features, gather customer feedback, and align product roadmaps with business goals.

UserZoom

UserZoom is a usability testing platform that helps teams gather and analyze user feedback for product optimization and design improvements.

SurveySparrow

SurveySparrow is a platform for creating and conducting interactive surveys to gather customer and employee feedback across various channels.

Cresta

Cresta is an AI platform for contact centers that provides real-time guidance and insights to improve agent performance and efficiency, enabling personalized coaching and analytics.

Microsoft Viva Pulse

Microsoft Viva Pulse allows managers to quickly gather employee feedback through surveys in Teams, enabling insights into team sentiment and engagement.

SurveyStance

SurveyStance enables easy customer feedback collection through a feedback kiosk and email surveys, offering a centralized dashboard for data analysis.

Microsoft Viva Glint EU

Microsoft Viva Glint EU helps organizations gather employee feedback and insights through customizable surveys, analytics, and reporting to improve engagement and workplace culture.

Canny

Canny is a feedback management tool that helps businesses capture, organize, and analyze user feedback to inform product decisions and prioritize features.

Microsoft Viva Glint US

Microsoft Viva Glint is an employee engagement platform that collects and analyzes feedback to help organizations improve employee experience and develop actionable insights.

VOC.ai

VOC.ai is an AI-powered platform for customer service and feedback analysis, enabling businesses to enhance operations and customer relations with data-driven insights.

Survey Flip

Survey Flip lets organizations create, distribute, and analyze customizable surveys via app, email, SMS or web, segment audiences, integrate with systems, and collect mobile feedback.

Looppanel

Looppanel is an AI-driven platform for analyzing and managing UX research data, offering transcription, thematic analysis, and smart search features to streamline insights sharing.

Skeepers

Skeepers helps brands collect, manage, analyze, and publish customer and creator content, including reviews, feedback, influencer campaigns, and user-generated media.

Survey Sync

Design and send surveys, collect responses, get automated analysis, and pay only for the surveys you run.

UserEvidence

UserEvidence is a platform that automates the creation of verified customer case studies and testimonials by collecting feedback through surveys and reviews.

ReviewPro

ReviewPro is a tool for managing customer feedback, allowing businesses to analyze reviews, improve services, and enhance customer engagement.

Culture Amp

Culture Amp is an employee engagement platform that collects and analyzes feedback to improve workplace culture and drive performance.

Perceptyx

Perceptyx is a platform for gathering employee feedback, analyzing insights, and facilitating action planning to improve employee experience and organizational culture.

Reviewly.ai

Reviewly.ai is a software that helps businesses manage and respond to Google reviews, using AI to collect and analyze customer feedback for enhanced online reputation.

OpinioAI

OpinioAI is a market research platform that uses AI to provide instant insights, data analysis, and feedback interpretation for businesses and researchers.

getSurvey

getSurvey creates and shares surveys quickly, lets respondents answer without accounts, and provides AI-generated summaries and sentiment analysis of responses.

Perspective

Perspective AI is a SaaS platform that gathers and analyzes customer feedback through AI-mediated conversations, providing actionable insights for businesses.

MARA

MARA is an AI tool that helps businesses quickly generate personalized responses to customer reviews, enhancing online reputation and efficiency for the hospitality industry.

Sogolytics

Sogolytics is a survey platform that enables organizations to create, distribute, and analyze surveys for customer and employee feedback, providing actionable insights.

User Evaluation

User Evaluation is an AI platform for customer research, providing tools for analysis, transcription, sentiment understanding, and report generation while ensuring data security.

Forsta

Forsta is a customer experience management platform that helps businesses measure and improve customer and employee experiences through analytics and feedback tools.

ViewPoint

ViewPoint app enables real-time feedback collection through interactive surveys to help organizations improve services and analyze user experiences.

Velaris

Velaris is a customer platform that helps businesses collect, analyze feedback, and automate tasks to improve customer satisfaction and retention.

featureOS

featureOS aggregates user feedback from multiple sources, helping teams analyze insights, prioritize features, and create product roadmaps efficiently.

ReviewLab

ReviewLab is a platform for tech experts to share feedback on websites and prototypes. Users can submit their projects and review others to earn credits.

HappyOrNot

The HappyOrNot app collects customer feedback through emoji surveys, providing insights to improve customer experience and satisfaction across various touchpoints.

Staffino

Staffino is an experience management platform that helps businesses collect and manage customer and employee feedback to improve satisfaction and engagement.

Verint

Verint provides a customer engagement platform that helps businesses improve customer interactions through analytics, feedback, and integration with other systems.

Surveyapp

Surveyapp collects customer and employee feedback through surveys, supporting various formats and distribution methods, including offline and online options.

TrustYou

TrustYou is a hotel reputation management software that helps in monitoring guest feedback and reviews to improve online reputation and user trust.

Urban Poll

Urban Poll is a free platform for creating and distributing online surveys to gather public opinions and analyze feedback from diverse audiences.

BigIdeasDB

BigIdeasDB identifies real user challenges and market opportunities by analyzing discussions and reviews, providing insights for SaaS development.

Famepilot

Famepilot is an AI-powered platform that helps businesses monitor and manage customer feedback and reviews across online and offline channels.

Rannkly

Rannkly is an AI platform for managing online reputation by monitoring reviews and social media posts, featuring a QR code for customer interactions.

Dcipher Analytics

Dcipher Analytics is a no-code platform for text analytics, allowing users to automate insights from unstructured data and analyze customer feedback, social media, and trends.

MetaSurvey

MetaSurvey is a survey tool for gathering product feedback and market research, allowing users to create and analyze surveys easily across multiple devices.

BlockSurvey

BlockSurvey is a privacy-focused platform for creating secure forms and surveys, using blockchain technology for data ownership and compliance, especially in healthcare.

Savio

Savio is a feedback management tool that centralizes feature requests and customer insights, allowing teams to prioritize and track user feedback from various platforms.

VideoPeel

VideoPeel allows businesses to collect, analyze, and share video feedback from customers and employees, enhancing engagement and insights.

Comments Analytics

Comments Analytics is an AI tool for analyzing customer feedback from text data, offering sentiment analysis and insights to enhance understanding and decision-making.

QPoint

QPoint is an app designed to create, manage, and analyze surveys, forms, and quizzes for collecting insights and feedback across various platforms.

AppReviews

Centralizes App Store and Google Play reviews, sends new feedback to Slack in real time, lets teams reply from the app, and provides optional AI grouping and trend detection.

Voiceform

Voiceform enables users to create voice, video, and text surveys, facilitating easy collection of qualitative and quantitative customer feedback.

DataEQ

DataEQ analyzes unstructured customer feedback to provide actionable insights, helping businesses improve customer service and communication strategies.

Needle

Needle is a search tool that scans multiple online communities at once to find customer conversations, track competitors, and analyze sentiment and intent.

General Analysis

Provides tools for testing and analyzing AI models—red-teaming, interpretability, and methods to find failure modes and improve model robustness for higher-risk deployments.

Uniqrate

Gathers analytics and reader feedback for blogs and docs so you can see reader behavior and opinions to improve content quality and engagement.