Find the right software and services.
Turn websites into desktop apps with WebCatalog Desktop, and access a wealth of exclusive apps for Mac, Windows. Use spaces to organize apps, switch between multiple accounts with ease, and boost your productivity like never before.
Feedback Analytics Software is a specialized tool designed to collect, analyze, and interpret feedback from various sources, such as customers, employees, and stakeholders. This software helps organizations understand sentiments, trends, and areas for improvement by transforming raw feedback into actionable insights. Feedback Analytics solutions enable users to gather feedback by integrating with various platforms, including survey software, social media, and customer service tools like help desk and live chat software, as well as enterprise feedback management systems. Comprehensive feedback analytics solutions provide these integrations along with built-in survey features for collecting customer feedback or reviews. Additionally, while businesses can use text analysis software to examine other forms of unstructured text data, feedback analytics software is specifically designed to extract insights from customer feedback. Key Features: * Feedback Collection: Tools for gathering feedback through surveys, polls, and other channels like social media and customer interactions. * Data Analysis: Advanced analytics capabilities that process qualitative and quantitative data to identify patterns, trends, and sentiments. * Reporting Tools: Customizable dashboards and reports that present insights in an easily digestible format, allowing stakeholders to track performance over time. * Segmentation: Ability to segment feedback by demographics, behavior, or other criteria to gain deeper insights into specific groups. * Action Planning: Features that help organizations develop strategies and action plans based on the insights gained from the feedback. Benefits: * Improved Decision-Making: Organizations can make informed decisions based on real-time feedback rather than assumptions. * Enhanced Customer Satisfaction: Understanding customer needs and concerns leads to better products and services. * Increased Employee Engagement: Analyzing employee feedback can improve workplace culture and retention rates. * Competitive Advantage: By responding to feedback effectively, organizations can differentiate themselves in the market.
Submit New App
Hotjar
hotjar.com
Hotjar is a behavior analytics tool that analyzes website use through heatmaps, session recordings, and surveys to improve user experience.
Qualtrics
qualtrics.com
Qualtrics CoreXM is a platform for experience management, enabling organizations to build, launch, and analyze surveys for customer, employee, product, and brand insights.
BirdEye
birdeye.com
BirdEye helps businesses manage their online reputation, customer interactions, and social media presence through review management, messaging, and listing tools.
SurveyMonkey
surveymonkey.com
SurveyMonkey is a survey platform that allows users to create, distribute, and analyze surveys for feedback collection across various channels.
Dialpad
dialpad.com
Dialpad is a cloud-based VoIP communication platform that enhances team collaboration and customer interaction with AI-powered features.
Skeepers
octoly.com
Skeepers connects brands with consumers through user-generated content, facilitating influencer marketing and campaign management across social media channels.
Verint
verint.com
Verint provides a customer engagement platform that helps businesses improve customer interactions through analytics, feedback, and integration with other systems.
DeepTalk
deep-talk.ai
DeepTalk analyzes customer and employee feedback from various text sources, providing insights into sentiment and satisfaction metrics.
LiveAgent
liveagent.com
LiveAgent is a help desk and live chat software that streamlines customer support through various channels with features like ticketing, real-time chat, and analytics.
Featurebase
featurebase.app
Featurebase helps SaaS companies collect and manage user feedback, feature requests, and bug reports with customizable boards, feature voting, and changelogs.
SurveySparrow
surveysparrow.com
SurveySparrow is a platform for creating and conducting interactive surveys to gather customer and employee feedback across various channels.
Player XP
playerxp.io
Player XP collects and analyzes player feedback and data to help game publishers and studios understand sentiment and improve their products effectively.
unitQ
unitq.com
unitQ provides AI-powered insights from user feedback to help businesses enhance their digital products and improve customer experiences.
Apex
apexscore.ai
Apex is an AI platform that analyzes customer behavior to identify disengagement and improvement areas, enhancing customer interactions and overall business performance.
Zeda.io
zeda.io
Zeda.io is a platform for product managers that analyzes customer feedback to identify problems, guide development, and measure the impact of product strategies.
Dolphin AI
getdolphin.ai
Dolphin AI is a platform that centralizes qualitative customer feedback and uses AI to provide actionable insights for improving customer experience and product development.
Syncly
syncly.app
Syncly is a customer feedback analysis platform that uses AI to categorize and analyze feedback, providing actionable insights for businesses to improve customer experience.
featureOS
featureos.app
featureOS aggregates user feedback from multiple sources, helping teams analyze insights, prioritize features, and create product roadmaps efficiently.
Requesty
requesty.ai
Requesty analyzes customer interactions to provide insights on trends, sentiment, and opportunities, helping businesses improve retention and satisfaction.
Sprig
sprig.com
Sprig is a user insights platform that provides tools for surveys, session replays, and AI analysis to help product teams gather and utilize user feedback effectively.
Macorva
macorva.com
Macorva is an AI-powered platform for performance management, feedback, and customer satisfaction, simplifying data analysis and improving employee and customer experiences.
WorkStep
workstep.com
WorkStep is an employee engagement app that helps HR and Operations reduce turnover and boost productivity using real-time insights and AI analytics.
CustomerGauge
customergauge.com
CustomerGauge captures and analyzes customer feedback and revenue data to help businesses improve account experiences and reduce churn.
FeedNotch
feednotch.com
FeedNotch is a tool for software teams to collect, organize, and analyze user feedback, facilitating collaboration on product improvements directly within their application.
Retently
retently.com
Retently is a customer experience management app that automates feedback collection, analyzes sentiment, and helps retain customers through proactive engagement.
Yabble
yabble.com
Yabble is a data analysis app that provides instant insights from unstructured text data using AI, helping businesses streamline research and improve decision-making.
Lang.ai US
lang.ai
Lang.ai is a no-code platform for customer support teams to automate tasks and build AI models, integrating with Zendesk and Salesforce for easier workflows.
Forsta
forsta.com
Forsta is a customer experience management platform that helps businesses measure and improve customer and employee experiences through analytics and feedback tools.
Insight7
insight7.io
Insight7 is an AI tool that extracts insights from customer and employee interviews by processing video, audio, and text data for analysis and collaboration.
Olvy
olvy.co
Olvy is an AI-based tool for managing user feedback and feature requests, helping teams prioritize and integrate user insights into product development.
UserVoice
uservoice.com
UserVoice is a feedback management platform that helps businesses collect, prioritize, and act on customer suggestions for product improvements.
ReviewTrackers
reviewtrackers.com
ReviewTrackers is a review management platform that collects and analyzes customer feedback from various sites, helping businesses monitor and respond to reviews effectively.
AnyRoad
anyroad.com
AnyRoad is an experiential marketing platform that helps brands manage events and gain insights to enhance consumer loyalty and business growth.
InMoment
inmoment.com
InMoment is a customer experience platform that analyzes feedback using machine learning to improve interactions and insights from customers and employees.
Spiral
spiralup.co
Spiral uses AI to analyze company data, helping customer teams identify and resolve issues by understanding customer concerns in multiple languages.
Echoes
echoes.io
Echoes is an interactive platform for analyzing customer feedback, integrating with various CX data sources to enhance customer experience and drive innovation.
Hostcomm
hostcomm.co.uk
Hostcomm is a UK-based app providing hosted contact centre services with AI-driven omnichannel support for inbound and outbound communication.
Pivony
pivony.com
Pivony is a SaaS platform that analyzes customer feedback to provide actionable insights for improving retention and enhancing customer experience.
Cycle
cycle.app
Cycle is a platform for teams to capture and manage product feedback, integrating with tools like Linear and GitHub to enhance user insights and communication.
Cobbai
cobbai.com
Cobbai integrates genAI in customer service with tools for workflow control, agent support, and ticket analysis, aimed at improving efficiency and quality.
Canvs AI
canvs.ai
Canvs AI transforms open-ended consumer feedback into actionable insights using advanced AI text analysis, helping businesses understand sentiments and improve decision-making.
SMG
smg.com
SMG provides experience management software and services to help organizations improve revenue, reduce churn, and enhance operational efficiency.
Edge
startedge.com
Edge is an employee-driven platform that turns frontline staff into brand promoters, automating customer feedback and sales competitions for multi-location businesses.
CustomerSure
customersure.com
CustomerSure is a feedback platform that helps businesses collect, analyze, and act on customer insights to improve experience and satisfaction.
ViaDialog
viadialog.com
ViaDialog provides innovative solutions for customer interaction management and automation, enabling efficient omnichannel communication for contact centers.
Outset
outset.ai
Outset is an AI-driven research platform that automates interviews and synthesizes data, enabling users to gain insights efficiently and rapidly from participant responses.
Inari
useinari.com
Inari is an AI tool that automates the analysis of customer feedback, identifying insights, trends, and feature requests to help teams prioritize product development.
Cloutly
cloutly.com
Cloutly is a review management platform for multi-location businesses to collect, analyze, and manage customer reviews across multiple sites.
Wonderflow
wonderflow.ai
Wonderflow is an AI-based analytics platform that processes product reviews and customer feedback to provide insights for better business decisions.
Thematic
getthematic.com
Thematic is an AI app that analyzes customer feedback to identify themes and insights, helping businesses improve products and customer experiences.
Playvox
playvox.com
Playvox is a performance optimization tool for customer service agents, enhancing quality management and workforce engagement in contact centers through analytics and integration.
Unless
unless.com
Unless is a conversational UI platform that enables businesses to create personalized, AI-driven dialogues with users through easily integrated UI components.
Comments Analytics
commentsanalytics.com
Comments Analytics is an AI tool for analyzing customer feedback from text data, offering sentiment analysis and insights to enhance understanding and decision-making.
Capturi
capturi.ai
Capturi is a conversational AI software that analyzes interactions to provide insights, assist agents, and handle routine inquiries for improved customer experience.
Gryphon.ai
gryphon.ai
Gryphon.ai offers real-time conversation intelligence and compliance solutions for sales and customer service teams, ensuring compliance while enhancing call quality.
Feedier
feedier.com
Feedier is a customer feedback platform that helps businesses collect, analyze, and act on user insights to improve customer experience and satisfaction.
Zelta
zelta.ai
Zelta is an AI feedback hub that helps product and marketing teams identify key customer pain points from qualitative feedback sources.
Chattermill
chattermill.com
Chattermill is a customer feedback analytics platform that unifies data from various sources and uses AI to provide actionable insights for improving customer experience.
Q4
q4inc.com
Q4 is an investor relations platform that streamlines investor engagement, analytics, and compliance for public companies, enhancing communication and transparency.
© 2025 WebCatalog, Inc.