Experience Management: best apps and software

Dovetail

Dovetail is an AI-driven platform for collecting, analyzing, and collaborating on customer insights from various data sources.

AppFollow

AppFollow helps manage app reviews, monitor performance, and analyze user feedback to improve app reputation and user satisfaction.

Qualtrics

Qualtrics CoreXM is a platform for experience management, enabling organizations to build, launch, and analyze surveys for customer, employee, product, and brand insights.

SurveyMonkey

SurveyMonkey is a survey platform that allows users to create, distribute, and analyze surveys for feedback collection across various channels.

BirdEye

BirdEye helps businesses manage their online reputation, customer interactions, and social media presence through review management, messaging, and listing tools.

Gleap

Gleap is a customer feedback tool for apps and websites that helps document bugs, connect with users, and gather feature requests and surveys.

Zoho Survey

Zoho Survey allows users to create customizable online surveys for collecting data on customer feedback, research, and more, integrating with various platforms.

SurveySparrow

SurveySparrow is a platform for creating and conducting interactive surveys to gather customer and employee feedback across various channels.

Microsoft Viva Pulse

Microsoft Viva Pulse allows managers to quickly gather employee feedback through surveys in Teams, enabling insights into team sentiment and engagement.

SurveyStance

SurveyStance enables easy customer feedback collection through a feedback kiosk and email surveys, offering a centralized dashboard for data analysis.

Microsoft Viva Glint EU

Microsoft Viva Glint EU helps organizations gather employee feedback and insights through customizable surveys, analytics, and reporting to improve engagement and workplace culture.

GoCanvas

GoCanvas is a mobile data collection app that streamlines business operations by automating processes and integrating with various tools for data management.

Canny

Canny is a feedback management tool that helps businesses capture, organize, and analyze user feedback to inform product decisions and prioritize features.

Leapsome

Leapsome is an AI-powered HR platform that automates processes like onboarding, performance management, and employee engagement to enhance workforce productivity.

Microsoft Viva Glint US

Microsoft Viva Glint is an employee engagement platform that collects and analyzes feedback to help organizations improve employee experience and develop actionable insights.

VOC.ai

VOC.ai is an AI-powered platform for customer service and feedback analysis, enabling businesses to enhance operations and customer relations with data-driven insights.

Survey Flip

Survey Flip lets organizations create, distribute, and analyze customizable surveys via app, email, SMS or web, segment audiences, integrate with systems, and collect mobile feedback.

Skeepers

Skeepers helps brands collect, manage, analyze, and publish customer and creator content, including reviews, feedback, influencer campaigns, and user-generated media.

Culture Booster

Culture Booster is a SaaS platform that enhances workplace culture and employee engagement through surveys, feedback, recognition, and goal tracking.

UserEvidence

UserEvidence is a platform that automates the creation of verified customer case studies and testimonials by collecting feedback through surveys and reviews.

ReviewPro

ReviewPro is a tool for managing customer feedback, allowing businesses to analyze reviews, improve services, and enhance customer engagement.

Culture Amp

Culture Amp is an employee engagement platform that collects and analyzes feedback to improve workplace culture and drive performance.

Perceptyx

Perceptyx is a platform for gathering employee feedback, analyzing insights, and facilitating action planning to improve employee experience and organizational culture.

Clientify

Clientify is a CRM app that helps businesses manage customer relationships, gather feedback, and reduce churn through surveys and organized sales and marketing tools.

Intouch Insight

Intouch Insight is a CX solutions provider helping multi-location brands elevate operations with actionable insights, automation & mystery shopping.

SurveyNinja

SurveyNinja is an online platform for creating surveys, conducting tests, and gathering customer feedback to support decision-making in various fields.

OpinioAI

OpinioAI is a market research platform that uses AI to provide instant insights, data analysis, and feedback interpretation for businesses and researchers.

Perspective

Perspective AI is a SaaS platform that gathers and analyzes customer feedback through AI-mediated conversations, providing actionable insights for businesses.

FaceUp

FaceUp is an anonymous reporting platform for employees and pupils, allowing secure issue reporting through a website or app, ensuring data protection and compliance.

Sogolytics

Sogolytics is a survey platform that enables organizations to create, distribute, and analyze surveys for customer and employee feedback, providing actionable insights.

Frill

Frill is a tool for collecting and organizing customer feedback, creating product roadmaps, and announcing updates in one platform.

User Evaluation

User Evaluation is an AI platform for customer research, providing tools for analysis, transcription, sentiment understanding, and report generation while ensuring data security.

Forsta

Forsta is a customer experience management platform that helps businesses measure and improve customer and employee experiences through analytics and feedback tools.

6Q

6Q is an employee survey platform that conducts brief pulse surveys weekly to measure engagement and team sentiment.

ViewPoint

ViewPoint app enables real-time feedback collection through interactive surveys to help organizations improve services and analyze user experiences.

Velaris

Velaris is a customer platform that helps businesses collect, analyze feedback, and automate tasks to improve customer satisfaction and retention.

Experience.com

Experience.com offers AI-powered tools for managing online reputation, reviews, and customer feedback, helping businesses enhance their online presence and engagement.

featureOS

featureOS aggregates user feedback from multiple sources, helping teams analyze insights, prioritize features, and create product roadmaps efficiently.

ReviewLab

ReviewLab is a platform for tech experts to share feedback on websites and prototypes. Users can submit their projects and review others to earn credits.

Gallup

The Gallup app helps organizations measure and improve employee engagement and workplace culture through surveys, analytics, and actionable insights.

HappyOrNot

The HappyOrNot app collects customer feedback through emoji surveys, providing insights to improve customer experience and satisfaction across various touchpoints.

Staffino

Staffino is an experience management platform that helps businesses collect and manage customer and employee feedback to improve satisfaction and engagement.

Verint

Verint provides a customer engagement platform that helps businesses improve customer interactions through analytics, feedback, and integration with other systems.

Surveyapp

Surveyapp collects customer and employee feedback through surveys, supporting various formats and distribution methods, including offline and online options.

TrustYou

TrustYou is a hotel reputation management software that helps in monitoring guest feedback and reviews to improve online reputation and user trust.

Featurebase

Featurebase helps SaaS companies collect and manage user feedback, feature requests, and bug reports with customizable boards, feature voting, and changelogs.

Famepilot

Famepilot is an AI-powered platform that helps businesses monitor and manage customer feedback and reviews across online and offline channels.

Chekkit

Chekkit is a platform that helps local businesses manage customer feedback, communications, and operations efficiently through automation and integrated tools.

Windoo

Windoo is an HR platform for collecting employee feedback and providing tailored support to engage and retain teams through workshops and community building.

Officevibe

Officevibe is an employee engagement platform that measures satisfaction, facilitates feedback, and supports recognition to improve workplace culture and performance.

Peoplebox

Peoplebox is a talent management platform that streamlines hiring, performance management, and employee engagement through AI and integrations with existing tools.

ContactMonkey

ContactMonkey is internal communications software that allows organizations to send updates via email and SMS, track engagement, and gather employee feedback.

Savio

Savio is a feedback management tool that centralizes feature requests and customer insights, allowing teams to prioritize and track user feedback from various platforms.

Amara

Amara is a conversational bot that monitors employee sentiment and engagement to identify at-risk employees and enhance retention within organizations.

Eval&GO

Eval&GO is a survey tool that allows users to create, distribute, and analyze online surveys for customer feedback and internal assessments.

VideoPeel

VideoPeel allows businesses to collect, analyze, and share video feedback from customers and employees, enhancing engagement and insights.

Comments Analytics

Comments Analytics is an AI tool for analyzing customer feedback from text data, offering sentiment analysis and insights to enhance understanding and decision-making.

QPoint

QPoint is an app designed to create, manage, and analyze surveys, forms, and quizzes for collecting insights and feedback across various platforms.

AppReviews

Centralizes App Store and Google Play reviews, sends new feedback to Slack in real time, lets teams reply from the app, and provides optional AI grouping and trend detection.

Voiceform

Voiceform enables users to create voice, video, and text surveys, facilitating easy collection of qualitative and quantitative customer feedback.