GoCanvas

GoCanvas is a versatile mobile data collection app designed to streamline business operations by providing a user-friendly interface and customizable features. It allows users to create and deploy mobile-optimized forms and surveys across various industries, including healthcare, customer satisfaction, and field service management. The platform supports over 30 question types, enabling the creation of microsurveys for metrics like Net Promoter Score and Customer Satisfaction Score.

Key features of GoCanvas include offline data collection capabilities, ensuring uninterrupted data gathering even in areas with limited internet connectivity. The app also integrates AI-driven tools such as sentiment analysis and language translation to enhance feedback interpretation. Users can access real-time reporting and analytics, facilitating prompt decision-making based on current data insights.

GoCanvas supports multimedia integration, allowing users to capture photos and annotate them directly within forms. It also utilizes GPS coordinates to capture location-specific data, which is useful for geographical insights and customer journey mapping. The app ensures data security through encryption and compliance measures, safeguarding sensitive information collected via mobile devices.

Additionally, GoCanvas offers seamless integration with various business tools, such as Salesforce, Zendesk, and Google Analytics, enabling smooth data transfer to existing systems. The platform supports dynamic survey features like survey logic and branching, multilingual surveys, and survey redirection, making it efficient for data collection across different touchpoints and devices.