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Canny is a comprehensive feedback management tool designed to help businesses collect, organize, and analyze customer feedback effectively. It offers a feature voting board where users can vote for their favorite features, allowing companies to prioritize their product roadmap based on customer preferences. This platform also enables the creation of both private and public roadmaps, facilitating transparent communication with customers and internal teams.

One of Canny's key strengths is its ability to integrate feedback from multiple channels, such as email, web, and mobile, into a centralized system. This allows businesses to gain a holistic view of customer needs and preferences, making it easier to make informed product development decisions. The app supports advanced analytics, enabling teams to segment feedback by user demographics or behavior, which helps tailor responses and improvements to specific user groups.

Canny also offers seamless integrations with popular project management tools like GitHub and Jira, ensuring that product updates are communicated in real-time. Additionally, it provides a changelog feature to keep users informed about recent product changes, enhancing engagement and trust. Overall, Canny is a versatile tool that helps businesses engage with their customers, prioritize features, and build products that meet user needs effectively.

Canny is your all-in-one solution for managing user feedback, where you can capture, organize, and analyze customer feedback in one place, so you can make informed product decisions. From managing feature requests and analyzing user insights, to building public roadmaps and announcing product updates, you can do it all with Canny. Stop letting ideas slip through the cracks and start building better products today with Canny! Features our customers love: • Automatically capture customer feedback from conversations with Autopilot. • Detect and merge duplicates so you can quantify ideas. • Score feedback and feature requests based on priority. • Build roadmaps based on which product feature request scores the highest. • Announce product updates with changelog to increase feature awareness. • Automatically follow up with people when you release a feature. • Wide-range of integrations available, works well with existing tech stack.

Categories:

Business

Idea Management Software

User Research Repositories

Enterprise Feedback Management Software

Strategy And Innovation Roadmapping Tools

Website: canny.io

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