Voiceform

Voiceform is a versatile platform designed to facilitate the creation and management of voice, video, audio, and text surveys and forms. It offers a unique approach by making data collection feel like a conversation, allowing users to capture rich, qualitative insights alongside quantitative data. This approach combines the scale of traditional surveys with the depth of customer interviews, providing a comprehensive understanding of user sentiment and feedback.

Key features of Voiceform include its ability to integrate with over 5,000 applications, making it easy to share and analyze collected data. Users can leverage Quant + Qual + AI Probing in the same survey, offering a robust analysis capability that helps uncover the underlying reasons behind customer satisfaction scores. The platform supports various response formats, including oral and handwritten inputs, which can increase user engagement and response rates by providing respondents with more options for expressing their thoughts.

Voiceform is particularly useful for collecting customer stories, content, and testimonials, which can be instrumental in enhancing customer relationships and driving conversions. Its user-friendly interface requires no extensive training, making it accessible for teams to gather insightful feedback from both internal and external stakeholders. Overall, Voiceform provides a powerful tool for businesses seeking to understand their customers better and improve their overall customer experience through innovative and engaging survey methods.