Page 4 - Top Zoho SalesIQ Alternatives

SAP

SAP

sap.com

SAP is the leading enterprise application and business AI company. They stand at the intersection of business and technology, where their innovations are designed to directly address real business challenges and produce real-world impacts. Their solutions are the backbone for the world’s most complex and demanding processes. SAP’s integrated portfolio unites the elements of modern organizations — from workforce and financials to customers and supply chains — into a unified ecosystem that drives progress.

Warmly

Warmly

warmly.ai

Warmly is the first autonomous sales orchestration platform purpose built for SMB sized revenue teams. The platform orchestrates metadata from sales enablement tools, B2B intent, and enrichment tools to identify, track, and connect with website visitors who are ready to convert. By automatically aggregating data and integrating insights from various platforms, Warmly orchestrates the most effective next step to drive qualified conversations for the sales team. Warmly helps your revenue team spot in-market opportunities sooner. Progress them faster. And hit your pipeline goals quarter after quarter. Their AI Warm Leads Platform illuminates your pipeline by monitoring buying intent signals across your website, outbound and CRM. Then, they help you close that pipeline in warm, engaging ways. Further, their suite of free sales tools help your team connect better with prospects or customers in your Calendar and on Zoom with their award winning Essential Zoom App.

Continually

Continually

continual.ly

Free chatbots and live chat for your website. Drag and drop chatbot builder, no coding skills required. We make sure you never miss another lead from your website. Today, when people visit your site - say to request a product demo - they expect you to reply straight away. Even when its out of hours, or if they're in another time zone. Most websites ask customers to fill in long forms, and provide lots of information. It's an impersonal and unfriendly experience. And as a customer, you don't know when you'll hear back. Research by insidesales.com shows that waiting even 5 minutes to respond to a customer dramatically reduces your chances of closing the business. We give you a single line of code you can add to your site to automatically reply to potential customers and generate more qualified leads without the expense of additional sales people. Continually lets you replace forms with simple messaging, making it easy for customers to get the information they need as quickly as possible. Some examples of what we can do to help you convert website visitors to customers: * welcome new visitors and ask if there's anything they need help with * use discovery questions to qualify leads * quickly book appoinments for hot leads * build your newsletter list by asking for signups at the right time * signpost useful content like blog articles, videos or ebooks

Re:amaze

Re:amaze

reamaze.com

Re:amaze is a helpdesk and customer messaging platform designed for websites, stores, and apps. Use Re:amaze to provide exceptional customer support through live chat, email, social media, mobile SMS/MMS, VOIP, and FAQ Knowledge Bases. Businesses of all shapes and sizes also rely on Re:amaze for sales and marketing automation using features such as Re:amaze Cues (a way to automatically message online customers), Re:amaze Chatbots, Re:amaze Live Dashboard (to monitor online customer activity in real time), and send customer satisfaction surveys (to gauge service quality and gather feedback). Re:amaze offers native integrations with many popular 3rd party apps such as Slack, Shopify, BigCommerce, Stripe, MailChimp, Google (Analytics, Tag Manager, Suite), ShipStation, Klaviyo, and much more. Businesses can also use a single Re:amaze account to manage customer service for multiple businesses or stores with the Multi-Brand feature.

IPinfo

IPinfo

ipinfo.io

We're the trusted source for IP address information, handling 40 billion IP geolocation API requests per month for over 1,000 businesses and 100,000+ developers

Wonderchat

Wonderchat

wonderchat.io

Wonderchat is an AI Chatbot builder. It allows you to create your own custom GPT chatbot by uploading your sitelink. The chatbot will answer any question related to the sitelink. Build an AI Chatbot by sharing a link to your knowledge base in 3 minutes.

Reply.io

Reply.io

reply.io

Reply is a sales engagement platform that helps you automate & scale multichannel outreach, so you can generate more leads, acquire new customers and grow revenue faster.

Document360

Document360

document360.io

Document360 is an AI-powered Knowledge Base platform designed for creating Knowledge bases—public and Private—SOPs, User Manuals, Documentation, and more. With its intuitive interface and robust features, Document360 centralizes knowledge, streamlines collaboration, and delivers exceptional documentation. Distinguished by its unique functionalities, it is SOC 2 Type 2 certified, offers private hosting, and enables seamless third-party integration. Here’s what Document360 offers in terms of functionality: * Ask Eddy: For quick answers, users can ask Eddy any queries and Eddy brings you the most accurate answer from the relevant article. Saving time searching the entire article. Eddy simplifies drafting your help articles by generating relevant FAQs from the articles. This saves time for your team and provides a smoother and intuitive experience for your customers. * Dashboard: The centralized hub presents a visually appealing and intuitively designed dashboard, providing a comprehensive overview of crucial information. It's the nerve center for a more seamless and insightful experience. * Intuitive Block Editor: The new block editor streamlines the content creation process. With the addition of an inline comment feature, collaboration becomes real-time and effortless, fostering a more dynamic editing and review process. * Customization Centralized Hub: Empowering users with unprecedented control, the customization hub allows for fine-tuning documentation aesthetics. Teams can effortlessly customize layouts, color schemes, fonts, and branding elements to align documentation seamlessly with their brand identity. * Advanced Analytics: The analytics feature offers real-time insights into user behavior, content effectiveness, and engagement patterns. It transforms raw data into meaningful information, facilitating data-driven decision-making. In addition, you can now take control over reader acknowledgment with read receipts. * Instant Sync Integrations: Instant sync ensures a seamless and real-time data flow between Document360 and various third-party tools and services. Now, Document360 seamlessly integrates with Zendesk Federated Search and GitHub, enhancing collaboration and workflow efficiency. * AI Writer: An AI-powered tool that assists in generating high-quality content, ensuring consistency, and reducing the time required to produce documentation. * AI Business Glossary Generator: Automatically generates a comprehensive business glossary, helping users maintain consistent terminology across their documentation. * Markdown Text Editor: A simple Markdown editor allows users to style text documents using typical formatting techniques, including headings, emphasis, lists, images, and links, making it easy for non-developers to pick up the basics. * Category Manager: Create a well-structured hierarchy of all your knowledge base content, up to 6 sub-categories, making it easy for users to find and digest information. * Roles and Permissions: Document360 allows you to restrict who can access what to keep your knowledge base secure. You can add authenticated team members to contribute to specific projects. * Localization: Understand your global audience; you can translate articles, snippets, variables, and glossary to 50+ languages. * Private Hosting: Gain access to fully isolated environments for greater power and control over your hosting environment for the best performance. * Versioning: Rollback and versioning features allow you to see the change history for each piece within your knowledge base. * Backup and Restore: Document360 automatically backs up your projects daily. However, you can manually back up your project at any point. You can restore the entire project or a part of your knowledge base to a previous state from the available backup. * API Documentation: Users can import their OpenAPI specifications and have documentation generated automatically. Document360 is the market leader in innovation in the generative AI Knowledge base category, serving various industries across 30+ countries in building their knowledge bases. Our clients include VMware, McDonald's, Daikin, Virgin Red, NHS and more.

Kustomer

Kustomer

kustomer.com

Kustomer is the first-of-its-kind customer service CRM platform built for managing high support volume by optimizing experiences throughout the customer service journey. Kustomer helps brands quickly resolve conversations on all digital channels by automating 40% of interactions via self-service, first contact resolution with intelligent routing, and driving omnichannel experiences between customers and agents. Our open CRM platform minimizes costs by acting as a single record of truth, managing and contextualizing data to drive smarter processes that scale business. Kustomer IQ embeds AI throughout the platform to eliminate repetitive tasks, deflect easy questions, and power support experiences that satisfy customers. Today, Kustomer is the core platform of some of the leading customer service brands like Ring, Glovo, Glossier and Sweetgreen. Headquartered in NYC, Kustomer was founded in 2015 by serial entrepreneurs Brad Birnbaum and Jeremy Suriel, has raised over $174M in venture funding, and is backed by leading VCs including: Coatue, Tiger Global Management, Battery Ventures, Redpoint Ventures, Cisco Investments, Canaan Partners, Boldstart Ventures and Social Leverage.

Chaport

Chaport

chaport.com

Chaport is an all-in-one messaging platform that provides a multi-channel live chat, chatbots, a knowledge base, and more. It helps businesses grow and thrive by providing them an easy way to engage with website visitors, get more qualified leads, boost sales, and improve customer service. Today Chaport is used by more than 30,000 teams all over the world. Why Chaport? Chaport offers you a set of powerful features to help you convert website visitors into loyal customers. Yet, it remains user-friendly and makes communication with customers as easy and enjoyable as chatting with friends. The installation process is simple and takes no more than 5 minutes. Just add a chat widget to your website and start answering your customers' questions. If you also need a chatbot, you can create it in minutes, thanks to Chaport's WYSIWYG chatbot builder. Key features: – Live chat: Talk to your customers in real time. – Chatbots: Let chatbots answer common questions and qualify leads. Offer instant help 24/7, even when your team is offline. – Knowledge base + FAQ bot: Provide your customers with a knowledge base and activate an FAQ bot to automatically suggest articles in the chat widget. – Integrations with Facebook, Viber, Telegram, etc.: Answer questions from all channels in one place. – Auto-invitations: Initiate more chats with your website visitors. – Saved replies: Prepare answer templates to frequently asked questions, answer in a few clicks, and save your time. – Typing insights: Read messages even before they are sent and answer faster. – Web-, desktop, and mobile apps: Chat with customers wherever you are. – Zapier & API: Integrate Chaport with your website more closely or connect it to third-party apps. – And much more... Sign up today and increase your sales! Free trial available.

Sendbird

Sendbird

sendbird.com

Sendbird believes that conversations are at the heart of building customer relationships. As such, we built the world's most proven conversations platform for mobile apps across chat, voice, and video. Industry leaders like Virgin Mobile, Hinge, and Paytm use Sendbird to drive increased transactions & loyalty for hundreds of millions of users every month. In fact, Sendbird powers the in-app conversations of more than 300 million monthly active users sending more than 7 billion messages per month across 1200 global customers. Demo Sendbird in action here: https://sendbird.com/products/demos Headquartered in San Mateo, California, Sendbird is backed by re ICONIQ Growth, STEADFAST Capital Ventures, Tiger Global Management, Meritech Capital, Emergence Capital, Shasta Ventures, August Capital, Funders Club, World Innovation Lab and Y Combinator.

re:tune

re:tune

retune.so

re:tune is a comprehensive platform designed for building AI applications without the need for coding. The platform facilitates the creation of custom AI applications to optimize various aspects of a business, from customer support to sales. Its core features include bespoke chatbot creation and training them with any conceivable data source, ranging from website-generated data to personalized customer information. Furthermore, re:tune can be integrated into a wide range of existing tools to enhance their functionality with AI capabilities. Its platform is intended to be as accessible as possible, with plans to match the needs of hobbyists, startups, small businesses, and larger agencies with unique security and performance demands. For flexibility and customizability, the platform supports unlimited messages and users, web crawling, file uploads, memory allocation for chatbots, and even custom white-labeled branding. The commitment to adaptability also extends to application integration and custom trained fine-tuned models. The platform promises early access to new features and prioritized feature requests as part of their offering. In summary, re:tune provides a user-friendly, efficient, and customizable solution for building AI applications that can help drive a business forward universally.

Rake

Rake

rake.ai

Rake includes chat widget for engaging website visitors - team communication features with direct messages, channel conversations - omnichannel chat connections on various platforms - website visitor monitoring a live simple version of Google Analytics - task management for conversation follow-up

Atom

Atom

atomchat.io

Atom offers an AI-powered WhatsApp chatbot solution to help businesses generate more qualified leads, create more intelligent chatbots, measure results, and integrate with CRMs. Key features include: * 24/7 intelligent virtual assistant to answer customer queries * Ability to reach up to 98% of customers through WhatsApp broadcast campaigns * Automated workflows to filter interested leads and focus sales team on closing deals * WhatsApp multi-agent integration to provide full visibility of customer conversations The solution integrates with HubSpot, allowing businesses to sync WhatsApp contacts into their CRM and create automated workflows using the AI chatbots. Atom provides a personalized advisor and team of AI in WhatsApp experts to guide businesses through the integration process, positioning themselves as a "turnkey" solution in the market. Case studies highlight how clients have seen significant improvements, such as increasing sales from 200 to over 3,000 per month, tripling digital sales conversion rates, and booking over 5,000 confirmed appointments in 2.5 months. The company has been featured in publications like CIO Peru, Forbes, and Estrategia & Negocios, highlighting their growth and recognition in the market. Businesses are invited to speak with an Atom advisor to learn more and try the platform for themselves.

Landbot

Landbot

landbot.io

Landbot.io is a no-code chatbot platform that empowers businesses to build frictionless conversational experiences from end-to-end. Turning conversations into profitable outcomes, Landbot helps Marketing, Operations, and Customer Service teams triple their efficiency and cut operating costs by 30% or more. Whether it's for WhatsApp, Web, or Messenger, anyone can create automated chatbot flows to better engage customers and increase conversion rates. Landbot is also leveraging recent advancements in GPT and AI to help make the chatbot building experience even more accessible, combining the no-code capabilities of Landbot with other Large Language Models.

Glider AI

Glider AI

glider.ai

Glider AI Skill Intelligence Platform, 2021 SIA winner for most innovative HR technology, provides hiring solutions including virtual assessments, coding/video interviews, screen bots, and more to scale hiring quality talent for Enterprises, Staffing Firms, and MSPs. Global brands like Intuit, PwC, Amazon, and Capital One trust Glider to validate candidate quality and fit across any role in any industry. On average, customers see a 3x placement rate, a 50% reduction in time-to-fill, and a 98% improvement in candidate satisfaction. For more information, visit Glider AI.

Kindly

Kindly

kindly.ai

Generative AI-powered chatbots built to automate support and drive sales. We are one of Europe’s leading premium chatbot providers specializing in the development of artificial intelligence and automation solutions for customer service and communication. We offer a platform that combines advanced machine learning techniques and natural language processing (NLP) to enhance the customer experience and improve the efficiency of customer service processes. What makes Kindly different? Less maintenance and more content production! Kindly's AI will suggest new training data that you can accept with the click of a button. Easy to customize No coding needed for the chatbot to fit your branding! More than buttons Kindly’s chatbots can answer specific questions, instead of forcing users through a selection of buttons that might not even be relevant. Multilingual Train the chatbot in one language and it will understand inquiries in more than one hundred! Among our customers are Adecco, VOI, Norwegian Air, Lindex, Hertz, Comviq, Schibsted, Jotun, and Kahoot. Easily integrate with top CRM providers such as Dixa, Salesforce, Freshdesk, Zendesk, and Hubspot among others.

Chatra

Chatra

chatra.io

Multichannel support platform built for businesses, big and small. Help your customers better with Chatra!

Olark

Olark

olark.com

Olark live chat is the easiest way to boost your sales, help solve issues and understand your customers. Give your customers the answers they need immediately and gain powerful insights about what they want for relationships that last. Olark is WCAG 2.0 AA compliant, accessible, and GDPR ready.

Userlike

Userlike

userlike.com

Userlike is the leading software solution for customer messaging and support automation in Germany. It’s a unified messaging solution that lets companies receive messages from different channels in one central inbox. All requests received via website chat, WhatsApp, Facebook Messenger, Telegram and more land directly in Userlike's Message Center. Userlike offers a modern website messenger for generating leads and following up with customers. Customer service teams are supported with professional service features such as voice messages, live translations and intelligent routing. For complex requests, service agents can conveniently switch from a chat to a browser-based video call, which includes screen sharing. With Userlike’s AI Automation Hub, you can create AI-powered chatbots, smart FAQ pages and interactive contact forms in just a few steps to automate around 70% of your digital customer service. For even better results, choose our GTP-4-integration that adds the skills of the world's most powerful large language model to your customer support. This enables the chatbot to creatively combine answers from your knowledge base and give customers individualized answers. The AI support bot even remembers the chat context so that follow-up questions are categorized and answered correctly. Userlike's chatbot API also lets you integrate your existing chatbots into the software. Since Userlike was founded over 10 years ago, data protection has always been a top priority. All data is stored securely on German servers making Userlike a GDPR-compliant customer messaging solution. With its secure data infrastructure and special features, Userlike guarantees data protection and security for your customers, your employees and your company as a whole. Userlike is suitable for all company sizes because the software is flexible and adapts to your needs and goals. Small and medium-sized companies, as well as large corporations such as Toyota and Hermes, already rely on Userlike.

OnceHub

OnceHub

oncehub.com

OnceHub helps organizations big and small to fast-track sales and streamline service delivery with appointment scheduling and digital engagement solutions that adapt to their customers’ preferences in real time. Formerly known as ScheduleOnce, we are widely acknowledged as a frontrunner in online booking and calendaring, but our offering extends well beyond that to a market-leading range of tools designed to capture, qualify, engage, and convert leads with maximum efficiency and regulatory-compliant security. Freelancers, owner-operators, agents, affiliates, and in-house teams in every industry rely on us to power up their digital sales and marketing, hit their recruitment targets, and deliver quality services, one on one or in a team, in person, remotely, or both. Screen and weight opportunities, automatically route them to appropriate personnel, manage resource pools for team collaboration, and reserve rooms or equipment as you go. When the time is right, jump on a call, switch to video, or chat live. Start free, then upgrade your plan. Start simple. Close incredible.

Leadberry

Leadberry

leadberry.com

Leadberry is a web based B2B lead generation software that converts website visitors to sales leads. Powered by Google Analytics.

Messagely

Messagely

messagely.com

Customer support software & messaging platform by Messagely. Have more meaningful conversations with happier customers & grow your business faster.

Charla

Charla

getcharla.com

Connect with your live visitors instantly and provide the best sales and support experience. Charla Live Chat provides you with everything you need to create the best customer journey. ✔️ Engage your visitors with Live Chat & Proactive Conversations ✔️ Manage your support requests with Helpdesk and Tickets ✔️ Empower your customers with Knowledge base ✔️ Collect and analyze Customer Feedback ✔️ Monitor your performance with Dashboard and Visitors Insights ✔️ Stay connected with iOS and Android Mobile Apps ✔️ Integrate with WordPress, Shopify and Magento easily

Simple Phones

Simple Phones

simplephones.ai

Simple Phones provides businesses with an AI phone agent that answers calls on their behalf, so they never miss a call from a customer. The agent can also perform outbound calls for following up with customers, staying in touch with leads, and making cold calls on autopilot.

CloudKarafka

CloudKarafka

cloudkarafka.com

Apache Kafka is a high throughput messaging system that is used to send data between processes, applications, and servers. All Kafka messages are organized into topics within the Apache Kafka cluster, and from there connected services can consume these messages without delay, creating a fast, robust and scalable architecture. Apache Kafka is built to handle a large amount of data and is the perfect messaging system when high throughput is required.

eDesk

eDesk

edesk.com

eDesk helps online retailers and brands deliver seriously extraordinary customer service, everywhere they sell. eDesk offers a whole suite of award-winning eCommerce tools to streamline customer support processes and reporting for faster response times to dramatically improve productivity and profitability. Its customer support software has been designed specifically to give eCommerce businesses a unified view of all customers’ queries, centralizing all their support channels, social media, webstore and marketplace messages, with its Smart Inbox. It automatically prioritizes messages based on your business needs and assigns them using role based rules, so your team can reply to customers 5x faster, build loyalty and drive repurchase. When dealing with customer queries, its AI automation suggests the best answers and translations so your agents can respond easily, and in any local language. Businesses serious about selling online can scale customer service as they expand into new markets with confidence. eDesk natively integrates with and consolidates data from over 200 marketplace, webstore, social networks, communications, and logistics channels – more than any other customer support software provider – so you can access end-to-end order information at the click of a button. eDesk is also the only customer support solution on the Amazon and Walmart developer councils, helping online retailers and brands grow their businesses through new sales channels, well-connected to their customer support tools and processes.

Customerly

Customerly

customerly.io

Give your customers the support they deserve. Customerly makes it easy to continue offering your customers world-class support while you grow and scale your business

Chatbit

Chatbit

chatbit.co

Chatbit is a tool that allows you to build your own AI chatbot assistant, trained on your own data, with no coding required. Key Features: * Data Customization: You can add up to 11 million characters of custom data (files, text, Q&A) to train the chatbot. * Appearance Customization: You can customize the colors, position, logo, and name of the chatbot. * Personality Customization: You can define the chatbot's personality and style to balance creativity and precision. * Lead Collection: The chatbot can generate leads from visitor conversations and deliver them to you. Other Details: * Chatbit offers a free version to get started. * It supports multiple languages, though the specific languages are not listed. * Users can fine-tune the chatbot's responses based on their needs. * The process of creating a chatbot, adding data sources, and integrating it on the website can be done in under 5 minutes. * Chatbit can be contacted via email at [email protected] for any questions. In summary, Chatbit provides a user-friendly, no-code platform to create customized AI chatbots trained on your own data and integrated directly on your website to boost engagement, answer questions, and capture leads.

orimon.ai

orimon.ai

orimon.ai

Orimon AI is a state-of-the-art Generative AI chatbot platform designed to transform how businesses interact with their customers. Our platform excels in delivering natural, human-like conversations, providing an unparalleled experience for users and driving sales and customer satisfaction to new heights. At the heart of Orimon AI is the ability to conduct conversation commerce seamlessly. Whether integrated with Shopify, WooCommerce, or utilizing a custom product sheet, our chatbots engage customers like a seasoned salesperson. They respond to queries, recommend products, and close sales, mimicking the intuitiveness of a real-person interaction. This feature is especially beneficial for e-commerce sites, enabling them to leverage AI for boosting sales and enhancing customer journey. Another standout feature of Orimon AI is its advanced live chat functionality, offering a perfect blend of AI efficiency and human touch. When complex queries arise, or a personal touch is needed, the platform smoothly transitions the interaction to human agents, ensuring customer queries are always handled with care. Orimon AI’s versatility extends to its broad integration capabilities. It seamlessly connects with various messaging channels, including website chat, WhatsApp, Telegram, Facebook Direct Messaging, Slack, and Discord, ensuring your business is accessible across the platforms your customers use the most. Furthermore, our platform integrates with leading automation tools and CRMs like Zapier, Pabbly Connect, HubSpot, and Salesforce. This integration enables efficient lead processing and management, ensuring that every interaction is captured and utilized for business growth. Our platform is not limited to customer-facing roles; it also includes use cases for internal business operations. From simple support query handling to complex sales processes, lead qualification, and even serving as an internal assistant for HR, support, and sales teams, Orimon AI is a versatile tool designed to cater to various business needs. In summary, Orimon AI is more than just a chatbot; it's a comprehensive, AI-powered communication solution that enhances every aspect of your business interaction. It's an investment in cutting-edge technology that promises not just to meet but exceed the evolving demands of digital commerce and customer service.

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