Page 21 - Top Verint Alternatives

Bambuser

bambuser.com

We are the number #1 video commerce platform, empowering brands with immediate conversion, feedback and engagement from their audience through the magic of video content.

Beehive AI

beehive.ai

Only Beehive AI combines bespoke generative AI with quantitative analysis, so research and insights leaders can go beyond text summaries and siloed data to generate reliable, actionable answers for their business stakeholders. With bespoke, self-learning language models, validated by human experts, built-in statistical analysis, Beehive AI helps organizations harness the power of AI to deliver insights while eliminating manual coding, data hallucinations, and wasted research. Beehive AI ingests data from any insights program running in the organization, breaking down silos between data sets to create a unified analysis experience and unlock more complete, cross-data set insights. Unlike traditional ML/NLP tools that require manual setup and maintenance or new generative AI innovations that rely on generic LLMs and produce unreliable results , Beehive AI uses generative AI and LLMs that are designed specifically for your organization, so you can safely and easily analyze qualitative data at scale, combine it with your quantitative data, and generate robust insights that more accurately reflect your business and your customer at any given point in time.

VOCALLS

vocalls.ai

Automate any customer interaction. VOCALLS is an enterprise conversational AI platform that automates both online and offline customer interactions for elevated CX that saves money and increases revenue. Our AI solutions are designed to efficiently manage both inbound and outbound repetitive customer interactions so agents can focus on more complex tasks. AI can work around the clock to quickly process customer queries through voice, chat, and email. * Voicebot: Increase outbound and inbound calling. * Chatbot: Engage more customers. * Emailbot: Reallocate time spent reading and assigning emails. * LiveTranslate: Translate live so agents can help every customer. Our experts work closely with clients to design a solution that fits their needs and current tech stack, including IVR, CRMs, telephony, and CCaaS. We offer continuous support to ensure optimal performance.

Hyro

hyro.ai

Hyro is connecting the world, thousands of AI-powered conversations at a time. As the #1 Adaptive Communications company, we’re turning complex data into simple dialogue with natural language automation and computational linguistics. Enterprises across the U.S., including Baptist Health, Mercy Health and Rent.com, trust Hyro to replace their rigid, intent-based chatbots and IVR systems with adaptive conversational experiences that are simple, fast and scalable. Our vision is to automate digital interactions in any conversational setting, 24/7, so that companies can communicate easily, convert more, and collect actionable customer insights along the way.

Teneo Developers

developers.teneo.ai

Teneo, the SaaS Platform for Conversational AI, is a Development and Runtime Environment for productive teams. Find some shortcuts below: * Voice Bot & Contact center * Multi-Language Bot * Instant Messenger Bot * Bot Performance & Improvements * Collaboration & Prototyping * IT/HR & Shared Service Bot

Phocas Software

phocassoftware.com

Need to feel good about your data? If your business needs to move faster with more certainty, Phocas can help. We have an all-in-one business planning and analytics platform for companywide use. A single governed source of truth fed directly from your ERP, accounting, and other systems. Phocas solves the pains mid-market businesses have with gaining insights, reporting, tracking performance, managing sales teams, planning spend, managing cashflow, building budgets, forecasting and doing month end. Whether you’re a big picture thinker or go straight to the detail, with Phocas you lead the way in discovering data - with confidence that results will be in real time and accurate. Phocas follows your train of thought to answer critical business questions as fast as your brain (or your boss) comes up with them. Phocas not only answers your questions; it uncovers new questions and opportunities you had never even thought of! Designed for non-technical users, Phocas delivers powerful analytical and time saving financial reporting capabilities. It brings up data in seconds on local, regional or global sales, inventory, forecasts, prices, profit margins, budgets and more. Phocas enables you to carry out ad-hoc data interrogation or associate and consolidate data, identify trends, conduct modelling and stay ahead of the competition. Any Phocas user can easily and quickly build interactive dashboards, collaborate with them and revise then on the spot without help from the IT department. Phocas dashboards let you do more than scratch the surface. Unlike many BI tools, you can go straight from your dashboard to underlying business data, right down to an individual transaction. You decide how much detail you want to see and how you want to see it. Smart security allows you to apply or remove restrictions to the data that different users can see, saving the IT department hours of time building individual dashboards for your users. Our Financial Statements automate month end reporting (say goodbye to repetitive excel wrangling) as well as simplifies consolidation of multiple entities. Phocas Budgeting and Forecasting allows you to easily revise budgets and provides a more dynamic process to help finance leaders keep up with changing business and economic climates. Incorporate additional data sources to build driver based budgets, track actual performance against forecasts and more. Phocas successfully integrates with all major ERP or CRM programs (and just about any other data source your business might use) to give you a quick start that can easily be customized to your specific needs. Our governed implementation and business-based user security provide the solutions to let you and your IT staff stay productive and dedicated to your core business. Phocas also brings you the ability to combine transactional and geospatial data on an easy to view map. Show profitability by plotting the top 10 customers in a city, regional or country on a map. Pinpoint a particular location or use a heat map to show data for multiple locations. Phocas mapping can be used with OpenStreetMap or Google API. Phocas delivers a full Business Intelligence suite for mobile use. Taking Phocas on the road gives you a real-time data interrogation capability wherever you are. Access your data anywhere, anytime. In your car, at the airport, overseas or on the beach! Customers have consistently rated Phocas highly in the annual BARC survey since 2013.

Akio.Cx

akio.com

Akio.cx, the omnichannel contact centre software: Akio Unified platform (phone, e-mail, chat, Facebook Messenger, Twitter + IA + API...) for Call & Contact Centers + Akio TWS module for collaboration and Akio Insights module for Voice of the Customer and Réputation.

Auris

genylabs.io

Auris' deep learning models act on streaming data to provide invaluable insights. Think infinitely larger sample size, real time results at a fraction of the cost.

Coosto

coosto.com

Coosto is a leading content & social media marketing tool, designed to help organizations get better results from content. Using Coosto, you can create better content and perform measurably better in terms of brand awareness, brand preference, customer loyalty, and online conversions. Powerful integrations with Salesforce, Google Analytics 4, and ChatGPT enable users to work more result-driven and efficiently from one environment.

adhook

adhook.io

adhook combines Social Media Management and Digital Advertising in one tool. The All-In-One software helps to plan, publish, analyze & moderate your activities. With its collaboration features, adhook supports companies to design more efficient marketing processes. Post Publishing Cross-channel coordination, planning & analysis of social media posts. * Supported platforms: Google My Business, Facebook, Instagram, LinkedIn, Twitter Advertising Google & social media campaign management, analysis and optimizations. * Supported platforms: Google Ads, Facebook Ads, LinkedIn Ads, Twitter Ads Analytics Analyze results from Google & social media activities centrally and based on individual KPIs. Collaboration Coordinate content across teams with agency clients, branches, dealers or locations. Moderation Cross-channel community management for posts & campaigns. Supported messages: Comments from posts & ads, mentions and direct messages. Employee Advocacy Increase reach with easy-to-share content for employees. Support The Account Manager Support included as part of the license covers the technical setup in adhook as well as the corresponding tool support.

Crewhu

crewhu.com

Crewhu is the only platform built for MSPs combining CSAT, NPS, Employee Recognition, and Gamification. Track the metrics that matter most to increase employee engagement, customer satisfaction, and close more deals! Crewhu is a customer feedback, gamification, and recognition platform built for MSPs. Crewhu offers integrations with most MSP software platforms to track important KPIs, including PSA, CRM, Documentation tools, and VoIP provider metrics. Crewhu's mission is to celebrate the daily wins and create stronger culture.

SmartMatchApp

smartmatchapp.com

Smart Match App is an award-winning matchmaking and membership management software CRM servicing more than 100,000 users worldwide. Match your clients, arrange introductions and dates, receive valuable date feedback with professional matchmaking tools. Smart CRM software with professional matchmaking tools and functionality addresses important tasks from one system to bring your business to a higher level by working Smart. Smart matchmaking CRM software is being used by a variety of industries, from personal relationship management and business professional matching to nonprofit administration. 1. Match clients individually or allow our Smart algorithms to suggest matches for you. 2. Make personalized introductions with optional photos and videos with just a few clicks. 3. Send personal and group emails, SMS text messages, notifications, and reminders. 4. Build custom forms, integrate your database with your marketing campaigns. 5. Upload your company logo, customize colors and have a professional look. 6. Engage your clients with a personal member login or fully interactive member portal. 7. Generate custom reports on a wide range of filters and criteria. 8. Keep an eye on project management, manage tasks, priorities, events or activities, client status. 9. Use Zapier or our own custom API to connect with 2,000+ apps. 10. Create a custom database using any criteria to organize your clients. 11. Search your database by any desired criteria within seconds. 12. Send personal or automated surveys and get valuable feedback from your clients. 13. View history of profile updates, emails, SMS messages, notes, matches and calls. 14. Schedule matches, introductions, meetings, tasks, events and feedback. 15. Book and complete meetings and events and follow up with participants. 16. Run your financials and invoice your clients straight from SmartMatchApp. 17. Explore our established network of more than 1,000 matchmakers. 18. Store files, photos, videos and documents within the app. 19. Send beautiful HD photos and videos with your introductions. 20. Create client contracts, expiry dates. 21. Set up your own URL and make the system a true part of your business. Match people for personal relationships and make individual connections. Servicing matchmaking companies, dating agencies, and relationship coaches worldwide. Make business introductions in any industry. Match buyers with sellers, investors with startups, partnerships and more. Increase business deals and opportunities. Discover new productive ways to match people in the educational sector. Match teachers and tutors with students, mentors and mentees. The learning possibilities are limitless. Apply smart matching algorithms in a social environment. Match people for friendship, traveling, housing, volunteering, and many other social causes. Bring skills matching to the highest level. Easily find matches in your database for employment, mentorship, or training. Help people advance in their careers. Add a matchmaking component to your events. Match your business and social events attendees for a more productive experience. Match your association members based on their interests. Create more referrals, boost member value proposition, increase loyalty and engagement. Build new revenue channels. Create fruitful environments and opportunities in large organizations for finding work, education, volunteer, and community service projects. For causes that require the foremost attention, especially in times of crisis, nonprofit organizations can match intellectual and physical resources worldwide. Build stronger professional or social networks. Connect people and businesses from all walks of life based on their interests.

Infinity Hub

infinity.co

Discover what happens before, during, and after every call, and take real actions to drive marketing and operational efficiencies. Infinity is a world class ISO 27001 Certified call intelligence platform with granular visitor tracking capabilities. Infinity enables you to map the entire customer journey and unlock invaluable insights such as the campaigns, webpages, and exact keywords your customers engaged with before they pick up the phone. Pinpointing where call conversions are coming from will help you see the full picture when it comes to analyzing performance. You’ll be able to generate impressive ROI on your marketing spend by totally eliminating the guesswork around what is generating sales. The Infinity Hub is constantly evolving to empower users to create best-in-class customer experiences by enabling them to integrate with the latest versions of Google Ads, Google Analytics, Looker Studio, Hubspot, Salesforce and many more. We also integrate with Instagram and Facebook which means Infinity users can uncover additional value from their social ads. Our Conversation Analytics suite analyses all inbound and outbound calls, at scale, and offers vital insights into what is and isn’t resulting in positive outcomes. Agent ID provides granular insight into individual agent performance so you can create tailored training sessions geared towards creating seamless customer experiences. Some of the results we’ve helped our customers achieve include: 79% increase in conversions for Flight Centre 64% reduction in Customer Acquisition Costs (CAC) for Pendragon 50% reduction in call centre costs for Access Self Storage

Cool Tabs

cool-tabs.com

Drive your marketing campaigns on social networks and on your website, generating leads. Monitor your social networks and perform Social Listening, Brand Monitoring, and real-time content curation. * Grow your digital audience and get qualified leads with simple interactive content through your app, your website or social networks. * Analyse the social conversation your customers and users are having about your brand on social networks, forums, and media.

Notified

notified.com

Notified Event Cloud delivers the world’s most comprehensive end-to-end event technology and related services to power the creation and management of events. Manage the entire lifecycle of your events, no matter the location, format, size or length - from single sessions to always-on experiences. Notified allows event planners, marketers, and communication professionals to create immersive experiences, drive engagement, mine profitable insights, and maximize ROI from one platform. - In-person events: streamline and automate your registration and back-end processes from call-for-papers to agenda creation. - Virtual events: deliver an immersive digital experience with brandable lobbies, robust engagement tools and built-in webcasting solution. - Hybrid events: take the shared experience to new heights with end-to-end event technology, mobile app and on-site production services Create Immersive Brand Experiences - Across Time and Space Surprise and delight your attendees with unique, curated experiences. Design a digital experience that communicates your story and reflects your brand. - Consistent & customized brand experience – responsive & 3D - Flexible content and programming – live, simulive, and on-demand - Seamless blend of in-person and digital channels - Scalable from 500 to 200,000+ attendees Take Engagement to New Heights Drive engagement and build meaningful connections that extend beyond the live day of the event and across time and space. Fuel your community with programming, before, during, and after the event. - Connect attendees with fellow attendees and sponsors with AI-driven matchmaking - Video chat with fellow attendees 1:1 or in a group - Monitor conversations on social channels using social hubs - Maximize attendee engagement wherever your attendees are with a powerful event app - Drive meaningful engagement with gamification and badging Gain Actionable Insights and Maximize ROI Get the insights you need to drive business results with a single source for unified event data. Your data is a design tool to deliver powerful attendee experiences. The powerful analytics and reporting portal integrates with your marketing tech stack and provides you with real-time metrics and insights about your audience. Complex Event Management Made Simple Strengthen your event collaboration and scale your team with a platform that streamlines and automates your back-end processes. No duplicative effort that is inherent in virtual or in-person centric event technology solutions. - Register attendees - Manage speakers, exhibitors and sponsors - Deliver and curate content - Engage your community

Quantum Metric

quantummetric.com

With a quick deployment, our platform starts to ingest and visualize everything your customers experience on web, native app, and kiosk. The impact of every customer interaction is automatically quantified, every customer session can be replayed, and most importantly, all your teams can work from a single version of truth. That’s why the biggest brands have taken the Quantum leap, such as Alaska Airlines, lululemon, Lenovo, and Western Union.

Locobuzz

locobuzz.com

Locobuzz is an award winning social media analytics and engagement platform, which can be effectively deployed to listen and respond to online buzz created by the brand and assess effectiveness of a given marketing campaign. Locobuzz not only helps in 'Listening' to social media but also 'Engaging' with users on personalised basis using inbuilt CRM features. Powerful bucketing of data generates insights and provides actionable data. We contrive a one stop digital intelligence hub for your brand. This eases the efforts taken to drive your digital strategy and brand identity with structured and powerful analytics & visualizations, free from the excess of complex social data. We help you with Real Time Experience, Thought Leadership & Crisis Management. Locobuzz also, enables businesses to leverage from the power of machine learning and NLP for creating an interactive experience using multilingual chatbots. We believe that the potential of conversational commerce can refine productivity by incorporating human intelligence into machine by means of AI.

Startdeliver

startdeliver.com

A Customer Success Platform that is actually easy to use. Most tools used by Customer Success are either made for Sales or way too complicated. Startdeliver lets CS teams easily monitor customer health and learn which actions best help customers be more successful and less likely to churn. Startdeliver is for Customer Success what CRM is for Sales. A platform that helps CS teams monitor customer health, manage projects and automate workflows – made to be easy to use, easy to integrate, and easy to maintain.

TITANPush

titanpush.com

INCREASE YOUR SITE ENGAGEMENT AND CONVERSION UP TO 20%! TITANPush is a platform with tools that help brands sell more through their websites and communicate better with their customers. In the app you will find: * HISTORY: Make available on your site the history of products previously visited by each client. Choose to display it from a floating bubble or integrate it into your site, customize the appearance of each element and configure the pages on which each one will be displayed. We also have a variant in the form of a retargeting pop-up! * MOST VIEWED: Show your customers the list of most-visited products on your website and generate an impulse in the purchase. Choose to show it in the form of a bubble or integrate it into your website, customize the appearance of the card, and set up the pages of your site where it will be available. * WEB PUSH NOTIFICATIONS: Send short messages that can reach phones and desktops at any time. You can send manual and automatic campaigns, segment your audience and choose between different types of delivery: Normal, Smart, and Scheduled. * POP-UPS: This shows an extremely striking pop-up window when it detects that the customer tries to leave the site. The window won't show up until then! The pop-up can include adjustable texts, fonts, colors, and images. * BANNERS: Communicate relevant messages on your site with custom text, fonts, and colors. You can also include a button with a configurable destination URL. You can choose as well days, times, and pages to give personalized visibility to each banner. * LINK PAGE: Communicate all your links with a master link. Create unlimited links by setting custom colors, text, typography, image, icons, and background. Visualize the number of clicks per button of your clients and hide buttons temporarily to recover them when you need them. * CHAT: Set up WhatsApp and Messenger contact buttons directly on your site. You will be able to configure the location of these buttons on the screen of your site, add text to the button and choose days and times to display them.

SocialWeaver

socialweaver.com

SocialWeaver makes it easy to schedule never-ending content, increase engagement, and listen to customers’ impressions of you and your competitors.

Meetric

meetric.com

Capture, analyze, and optimize sales meetings easily and effectively with AI to drive revenue and insights. Simply connect with Teams, Zoom or Google Meet, or take it to the next level by leveraging our meeting platform made for sales.

Marquiz.io

marquiz.io

Marquiz is an online platform designed to help businesses of all sizes create engaging marketing quizzes and surveys, collect feedback and drive sales. Marquiz provides a user-friendly, drag-and-drop quiz builder, a wide range of unique quiz templates, and free statistics for each quiz. These features make it easy to create, edit, and analyze your customized quizzes. Marquiz bases its pricing plans on the number of monthly leads generated, meaning that they’re tailored to meet your unique business needs, whether you run a small team or a large organization.

ShopPop

shoppop.com

ShopPop makes Messenger a powerful marketing channel for your business by starting and automating conversations at scale. When you connect ShopPop to your business, you will grow your audience, handle all conversations in one inbox and re-engage them to get more sales and generate better leads.

Amio

amio.io

Amio is an AI conversational platform leading the industry of customer service automation. An easy-to-use and extremely efficient solution helps your customer support team by responding to over 80 % of questions. The customer experience team benefits from 24/7 real-time support across multiple channels. And finally, the sales and marketing departments see an increase in pre-sales engagement with proactive outreach. Amio redesigns the way you interact with your customers by using cost-efficient means of communication. That simultaneously increases the loyalty as your customers can reach you on their preferred channel.

Outgrow

outgrow.co

Outgrow allows you to better acquire, qualify and engage leads by making it easy to build personalized quizzes, calculators, assessments, contests, forms/surveys, recommendations, polls & chatbots. No developers or designers required! Outgrow has a host of design templates which are fully optimized for mobile, desktop, and tablet, and are easily embeddable into your advertising, websites, mobile apps, social media, SMS and email communication. In addition, there are over 1000 pre-made content pieces and funnels that are optimized to improve conversion so you can change the questions, make a few tweaks so it's consistent with your brand and have your own interactive content ready in minutes.

featureOS

featureos.app

featureOS transforms the way you aggregate, analyze, and act on user feedback, turning scattered data into actionable insights, powered by our AI assistant - KAL. 🦸🏻‍♂️ featureOS can gather insights through feedback boards and from many other sources like Intercom chats, Zendesk tickets, etc., and helps you craft detailed product roadmaps, and communicate updates with release notes. With our advanced search and filters organizing feedback is effortless. With seamless integrations with tools like Jira, featureOS makes it easier to track progress and stay on top of your projects. Why Choose featureOS? - Simplify team communication and decision-making. - Affordable, user-friendly, and tailored to your business needs. - Boost customer engagement and product awareness. - Prioritize feedback to build robust product roadmaps. - AI-powered sentiment analysis to understand feedback at a deeper level. - Intelligent feedback summarization for quick insights. - Seamless integration with Jira, ClickUp, Salesforce, Intercom & Zendesk for enhanced productivity.

RevSetter

revsetter.com

RevSetter is a cutting-edge CS and revenue platform built on a unique data model and insights engine to super-charge customer success, account management, and revenue teams across the globe. RevSetter unlocks the efficiency of your revenue-facing teams – starting with a streamlined onboarding and fast time-to-value, it’s fully customizable for ICs, managers, and the C-Suite and capable of powering the actions and workflows of the full revenue journey. We built our platform to address the market’s current challenges, while also future-proofing the evolving needs of revenue teams worldwide. It’s time to empower your business with a comprehensive set of solutions ranging from automated workflows, robust data management, dynamic customer journeys, product usage analytics, and much more – all in one innovative solution.

Kapta

kapta.com

Kapta is key account management software that reduces churn and drives organic growth. Kapta's software, and our KAM Process, allow Account Management and Customer Success leaders to answer 3 critical questions about their customers: 1) Which customers are healthy and which are at risk? 2) Do we have actionable and accountable plans (growth plans, save plans, close plans) in place with each strategic account? 3) How do we measure and communicate value to customers?

Dashworks

dashworks.ai

Dashworks is an AI productivity platform that helps companies make their information accessible and actionable for every employee. Its Dash AI knowledge assistant instantly answers work-related questions, generates relevant content, finds documents, messages, tasks, and more. In addition to its web interface, Dash AI also has a robust Slack integration. It can be added to company Slack channels where it can auto-respond to frequently asked questions. Dashworks currently integrates with 20+ applications across a company's tech stack.

Quadient

quadient.com

Quadient AP Automation by Beanworks gives accounting teams, from CFOs to AP professionals, the ability to work together from anywhere. With Quadient AP, you can reduce follow-ups, eliminate 83% of data entry with AI-powered data capture, and cut invoice processing costs by 86%. Strengthen AP controls with approval workflows for POs, invoices, and payments that automatically route requests to the right staff members at the right time. With greater control and better visibility across AP, you can reduce risks and hold all departments accountable for following finance processes.