Page 25 - Top Business Apps - Tanzania

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Userfeed

Userfeed

userfeed.io

Capture, manage, and close the loop on product feedback where customer engagement happens: Intercom

Roamap

Roamap

roadmap.space

Roamap is product management software for SaaS teams. Use customer feedback and Saas metrics to make data-driven decisions about your product.

Insocial

Insocial

insocial.eu

With Insocial, users give their customers a voice. They can send out effective and easy-to-fill-in surveys throughout the customer journey. Results can be analyzed in personalized dashboards, enabling users to start taking action. Insocial helps transform companies by creating an omnichannel experience. Lastly, it allows users to showcase customer reviews, boosting online sales. Insocial enables the collection of customer feedback at any moment during the customer journey, providing actionable insights that can be used to optimize customer experience. What makes it unique is its personal and flexible service. It helps transform organizations into completely customer-focused entities that excel over competitors in terms of customer experience.

InputKit

InputKit

inputkit.io

InputKit is a web-based customer experience software specializing in customer satisfaction monitoring and staff evaluation. The company was founded in 2017 by Philippe and co-founded by Jean-Philippe Fong. We help more than a hundred companies in Quebec that have one thing in common: offering the best customer experience and being the best in their industry.

Glanceable

Glanceable

glanceable.io

Glanceable is a leading SaaS provider that specializes in aggregating and analyzing vast amounts of reviews and comments using advanced natural language processing (NLP) techniques. It consolidates both public sources (Yelp, Tripadvisor, Facebook, etc.) and private/internal datasets onto a unified platform. Leveraging state-of-the-art technology and unique features, it empowers users to sift through the clutter, identifying key customer insights and pain points. The platform offers tailored analytics, whether examining global, regional, or local perspectives. Each client's experience is custom-fitted, and their feedback drives continuous improvements, ensuring that goals are always within reach.

Crowd

Crowd

crowdapp.io

Crowd helps teams to make confident product, design and marketing decisions with instantly actionable user insights.

Obkio

Obkio

obkio.com

Obkio is a SaaS Networking Performance Monitoring and Network Troubleshooting solution that empowers IT professionals with simple network and application performance intelligence tools to proactively identify and troubleshoot network problems in minutes and optimize the end-user experience.

Cemoh

Cemoh

cemoh.com

Cemoh helps you hire the best local marketing people to work inside your business. Consultants, freelancers or permanent. Hire marketers now.

NLPearl

NLPearl

nlpearl.ai

NLPearl.AI is an innovative company specializing in conversational AI for telecommunications. We are revolutionizing the call center sector with AI-driven phone agents that can not only deliver outstanding customer service but also drive transactions and close sales. Using advanced machine learning techniques and natural language understanding, our AI agents are so sophisticated that it's nearly impossible to distinguish them from a human interlocutor. Through smart automation, we optimize workflow processes and enhance our clients' efficiency and productivity. Our technology is based on cutting-edge algorithms that continuously adapt to conversational dynamics.

SquaredUp

SquaredUp

squaredup.com

SquaredUp is a unified observability portal. Say goodbye to blind spots and data silos. Using data mesh and cutting-edge data visualization, SquaredUp gives IT and engineering teams one place to see everything that matters. Bring together data from across your tech stack without the headache of moving the data. Unlike other monitoring and observability tools that rely on a data warehouse, SquaredUp leaves your data where it is, plugging directly into each data source to index and stitch the data together using a data mesh. Teams have one place to go where they can search, visualize, and analyze data across all their tools. Take control of infrastructure, application, and product performance with unified visibility. Learn more at squaredup.com What you get: > Cutting-edge data visualization > Access to 100+ data sources > Any custom data source via Web API > Multi-cloud observability > Cost monitoring > Unlimited dashboards > Unlimited monitors Key features: > Out-of-box dashboards > Simple, flexible dashboard designer > Real-time monitoring > High-level roll-up views > Object drill downs > Notifications (Slack, Teams, email, etc.) > SQL analytics Free for up to 3 users. Head over to SquaredUp - The Unified Observability Portal to learn more >>> https://squaredup.com/ We also have a dedicated SCOM product, Dashboard Server for SCOM. See our product page to learn how we help to transform SCOM with end-to-end visibility >>> https://ds.squaredup.com/ To find out what plan is best for you, go to >>> https://squaredup.com/pricing/

Chatter Research

Chatter Research

chatterresearch.com

Chatter equips the right team with the right insights at the right moment, helping them take action when it matters most. Its conversational format drives 8X more engagement than traditional surveys, giving the brand the tools needed to improve customer and employee experience with intention.

PerfAgents

PerfAgents

perfagents.com

AI Driven Enterprise Synthetic Monitoring that Monitors Availability & Response Time Metrics of your web applications round-the-clock and from around-the-world.

Hyperping

Hyperping

hyperping.com

Hyperping is a monitoring platform and status page service. We periodically check your websites and APIs against our servers, and send you instant notifications when we detect an outage. Receive instant alerts via email, SMS, Slack, Teams, PagerDuty, OpsGenie, Telegram, Discord and more. Invite your colleague to share reports and alerts. On top of monitoring, we offer a Status Page service allowing to display the status of your services in a dedicated page, hosted on our platform, with your own custom domain.

PageVitals

PageVitals

pagevitals.com

Super easy website performance monitoring for teams that want to have a faster, better ranking website. Try free today, no credit card needed. Rank better with a blazing fast website. PageVitals monitors your website with Lighthouse reports, CrUX and field tests.

Callexa

Callexa

callexa.com

The vast number of available integration possibilities makes Callexa Feedback the perfect tool to perform NPS surveys. React quickly on complaints, measure the allover performance of your support and collect valuable information to improve your services further. Callexa Feedback is your choice if you want to want to identify the perception your clients have towards your company.

Asklayer

Asklayer

asklayer.io

Asklayer provides zero-friction micro surveys and NPS feedback widgets that significantly outperform traditional long-form surveys. Asklayer surveys can be displayed on websites, sent via email, and accessed via link or QR code. Its micro-surveys are fun and less intimidating than long-form surveys, encouraging users to interact. Every interaction is captured, and users do not need to submit a form at the end, ensuring maximal data capture without disrupting the browsing experience. Coupons can be generated in real-time to motivate users to complete surveys, and emails can be captured and pre-segmented based on their answers for high-powered lead generation. Asklayer can connect to many services and can tag users based on their answers for easy outreach, marketing, and management afterward. Asklayer strongly believes that data should belong to its users. All raw survey data is made available for export and self-analysis. Some of its advanced features include: - 15+ question types - Branching logic - Tagging of users based on responses - NPS and CSAT score calculation - Charting with moving averages - Result cross-tabulation - Post-purchase emails - And much more! Common use cases include: - Surveys - Polls - Questionnaires - Lead generation with auto-segmentation - Market research - NPS & CSAT tracking - Post-purchase follow-up email surveys - Page feedback and improvement surveys - Attribution surveys

Appzi

Appzi

appzi.com

They help startups and SaaS businesses build better products by making user feedback easy. There’s no question that anyone building a website or product needs feedback. The problem is that the tools available today tend to be either too limited or too complex, poorly designed, or simply too expensive. They are building a beautiful, easy-to-use, hassle-free, and affordable feedback tool that will help users capture bugs, suggestions, and feedback about their products.

Testimonial Tree

Testimonial Tree

testimonialtree.com

Grow you business through your happy clients! Testimonial Tree helps you gather & share your best customer feedback on sites that get you more referrals Testimonial Tree is an innovative product allowing your business to utilize social media as a marketing tool to promote new products and services. From small business to enterprise solutions, Testimonial Tree will help your customers promote your business for you.

Segmanta

Segmanta

segmanta.com

Through its innovative “Declarative Data Hub”, Segmanta enables brands to collect consensual and compliant self-reported customer data and to deliver highly effective personalized experiences at scale. Segmanta’s privacy-first data collection platform empowers its Fortune 500 customers to disrupt decades-old marketing and advertising practices built on first-party and third-party data, proving that privacy and personalization can not only co-exist, but actually increase ROI and customer loyalty.

Pulse Insights

Pulse Insights

pulseinsights.com

Pulse Insights creates software to help enterprises collect and activate customer feedback in their digital channels.

SurveyStance

SurveyStance

surveystance.com

SurveyStance helps you capture customer feedback in the easiest way possible! Our One Tap Smiley Feedback Kiosk and Email Signature Survey are both designed to make it simple for customers to provide feedback, and all responses are viewable in a centralized dashboard. Get the feedback you need without the hassle.

Affiniv

Affiniv

affiniv.com

Affiniv is a customer experience platform that helps businesses collect NPS, CSAT, and customer feedback in general, analyze it using AI, and uncover actionable insights for business growth. Using its product, users can create surveys, send them through multiple channels (Email, WhatsApp, Web-Embed, etc.), and then analyze the responses on an AI-powered dashboard. Brands utilize this feedback to improve their existing products and processes, gather ideas for new launches, and convert detractors into promoters. Affiniv is affordable, easy to use, and includes 1:1 onboarding support. It is a bootstrapped SaaS business focused on building a high-quality product for its global customer base, with customer experience at the heart of its mission.

Erisna

Erisna

erisna.com

Erisna is an enterprise data catalog and discovery platform that enables data analysts, data engineers, data scientists, and data managers to get the most out of their data. Connect Erisna to various data sources such as Amazon Redshift, Google BigQuery, Microsoft Azure Synapse, Snowflake, PostgreSQL, and SQL Server to build your data dictionary, auto-detect sensitive data, automate data discovery, gather data pipeline requirements and improve data governance, all in one place. Our platform helps organizations increase productivity, reduce regulatory risks, make better decisions, and reduce costs significantly. Create your Erisna account and request a demo today!

Askem

Askem

askem.com

52% of web visitors don’t find what they’re looking for. To discover exactly what web users need from website content, they can turn to Askem. Askem is a content maintenance software designed to ensure website content is relevant, accurate, and current, utilizing quantitative metrics and qualitative user feedback. Its mission is to help today’s digital teams achieve success in their web content and user experience. Askem is currently trusted by organizations such as Northumbria Healthcare NHS Foundation Trust, Bedfordshire Police, the Health and Care Professionals Council, Zero Waste Scotland, the Association of the British Pharmaceutical Industry, and Community Union, among many others.

Select Star

Select Star

selectstar.com

Select Star is an intelligent metadata platform that automatically analyzes & documents your data. From data catalog, lineage, usage analysis, and AI assistants, Select Star provides an easy to use data portal, where data teams can govern and manage their data with automation. Today, Select Star is used as a co-pilot of data teams for data governance, data migration, self-service analytics / data democratization, and cost optimization initiatives.

QaizenX

QaizenX

qaizenx.com

Amazing Customer, Employee, Community Experience is the Key. Get Feedback, Act on insights & Make it Exceptional. QaizenX is a next-generation online feedback platform that addresses basic feedback needs at best. Its solution offers a range of pre-built and custom templates that you can use to conduct feedback surveys in business areas such as Customer Satisfaction, Employee Engagement, Market Research, Community Experience, and others. With QaizenX's advanced reporting systems and data visualization, you can make smarter decisions. Key Features Includes: - Easy to use feedback platform - Create Seamless Feedback Forms - Variety of pre-set questions - Survey-Ready popular case templates - Multi-lingual, Multi-Device - Easy to embed in emails and web - Brand Personalization: Piping, Brand Reflection, Custom Theme - Skip Logic, Auto-fill, Expressions - Real-time result tracking - Filtered report, By question or by demographic, etc. - Advanced Analytics, Cross-tab, sentiment, etc. - Export or Share data with your team - Customizable for any industry - Small & Medium Business (SME) - Government - Healthcare/Hospital - Travel & Tourism - Hotels & Restaurants - Retail - Education - Events & Exhibitions - Franchisee

piHappiness

piHappiness

pihappiness.com

piHappiness - Customer Feedback System & Survey App. Real-time Feedback Reports, Amazing Survey Analytics. piHappiness is a customer feedback management system available on iPad and Android tablets. Create beautiful feedback forms and make them yours – customize anything. Take feedback in-person or through a survey kiosk set up. Review insightful reports, use response inbox to analyze and take actions on customer feedbacks. With piHappiness real-time reporting and alerts, you can monitor every customer feedback and review. Take action on customer feedback to swiftly resolve issues and improve customer experience.

Responster

Responster

responster.com

Responster is a beautiful and easy-to-use survey tool that helps companies and organizations interact more efficiently with their customers, partners, and employees. It provides users with the clarity, collaboration, and control needed to make feedback a natural part of product, service, and business development. Responster takes pride in being user-driven in everything it does and is always working hard to iterate and improve its product. The company strives to be a leader in feedback-driven business development and to continuously enhance its support for organizations that want to make smarter, more informed decisions. Responster helps its customers: * Create one-of-a-kind branded surveys that display perfectly on any modern device. * Boost survey response rates through great user experiences. * Obtain actionable insights in real time. * Make quicker and better data-driven decisions.

Recollective

Recollective

recollective.com

Recollective is the ultimate qualitative research platform with a simple mission: to help you conduct your research, your way. Researchers choose Recollective because of the flexibility our platform offers. From testing and customer journeys, to ideation and user experience, the Recollective platform helps you bring any research method to life. With the most comprehensive suite of asynchronous and live capabilities combined in a single intuitive platform, it's easy to do the research you love and uncover the insights you need.

MetrixLab

MetrixLab

metrixlab.com

MetrixLab is a fast-growing global market research and insights company that's challenging the status quo of insights. By blending evolving technology with passionate experts, MetrixLab helps global and local brands to drive more impact, and forges partnerships to drive sustainably equitable growth. From creative testing to brand tracking, and packaging to e-commerce optimization, MetrixLab’s range of solution suites adapts to fit all types of budgets, timelines and business needs. Active in more than 90 countries, MetrixLab is a proud partner to more than half of the world’s top 100 brands and part of Toluna.

StayFi

StayFi

stayfi.com

StayFi is the leading WiFi, email, and text marketing solution tailored specifically for short-term rentals. Our cutting-edge guest data capture technology seamlessly gathers essential guest information, such as names, emails, and phone numbers, through customized WiFi splash pages that showcase your brand. Furthermore, StayFi offers a comprehensive suite of integrated email and text marketing tools, proven to significantly boost repeat direct bookings and generate incremental revenue.

Routie

Routie

routie.io

Give your business the edge with secure, branded guest wifi and a captive portal that converts visitors into loyal customers. Contact us today to learn more!

Quality Driven Software

Quality Driven Software

qualitydrivensoftware.com

Quality Driven Software helps labor service business owners scale their businesses with a streamlined, data rich customer survey.

Merren

Merren

merren.io

Merren is a multichannel survey and CX platform that helps users collect customer feedback via multiple channels like WhatsApp, Facebook Messenger, Dynamic Emails, Chatbot, etc. With multichannel survey deployment, built-in rewards platform, global panel of 35M+ customers, real-time data analytics and AI powered insights, Merren is the blazing fast customer data to insights platform

Tanaza

Tanaza

tanaza.com

Tanaza, an Italian company, developed an intuitive and responsive cloud-based management software for IT professionals to operate Wi-Fi networks. At the core of Tanaza's technology is TanazaOS, a powerful Linux-based Operating System compatible with multiple wireless access points' brands. Tanaza creates value for its partners and users by allowing unprecedented efficiency in network management. Tanaza leverages software&hardware disaggregation by giving users the freedom to choose hardware and software operating systems from different vendors so that companies can reduce CapEx, OpEx, and TCO significantly. The Tanaza software makes the deployment and configuration of multiple Wi-Fi access points effortless and allows orchestrating devices from the cloud. Users can easily troubleshoot, configure, and monitor their networking devices, SSIDs, and networks remotely.

TheySaid

TheySaid

theysaid.io

Traditional surveys fall short—they're slow to create, hard to analyze, and lack the context needed for smart decisions. TheySaid's Conversational AI Surveys offer a better way: * Gain 10x deeper insights with context-rich responses. * Launch surveys in minutes with ease. * Boost engagement with interactive, 1:1 conversations. * Simplify analysis with summaries and natural language queries. * Automate follow-ups to turn insights into action at scale.

Informizely

Informizely

informizely.com

Informizely is a powerful website survey tool that helps companies capture actionable insights that can be used to find new opportunities for growth, increase conversion rates, revenue and decrease churn. The in-site surveys and polls integrate seamlessly with your website through beautiful sliding widgets, instead of intrusive pop-ups. The advanced targeting allows you to engage the right customers at the right time. The reporting suite could then be used to quickly drill down on the data and find relevant insights - this information can then be exported ready for meetings / presentations.

Trustmary

Trustmary

trustmary.com

Trustmary helps you get more customers directly from your website with the help of Reviews That Matter. Show the right reviews at the right time, in the right place, in the right way, to the right visitor. Collect reviews that matter – automatically and efficiently. Here's what Trustmary can do for you: 1. Display reviews on your website with functional widgets. 2. Collect new text and video reviews. 3. Identify and highlight your best-performing reviews with AI. 4. Gather customer feedback and measure customer satisfaction. With Trustmary, you can automate the whole process from finding customers who are willing to recommend your business, to sharing their reviews online. As a result, you build trust and boost your website's conversion rates. Trustmary was founded in 2015 in Finland and is headquartered in the city of Jyväskylä. Today, Trustmary has customers from over 100 countries.

Piloterr

Piloterr

piloterr.com

Piloterr is a comprehensive data management and analysis platform that offers a wide range of tools and services to help businesses and individuals extract insights from their data. In addition to standard features such as data visualization, cleaning, and modeling, the site also offers advanced capabilities such as web scraping, proxy management, and data extraction from social media platforms like LinkedIn, Google, Facebook, and Instagram. With the ability to connect to various data sources and collaborate on projects with your team, Piloterr is an all-in-one solution for data management and decision making. Whether you're a small business owner looking to gain a competitive edge, or a data analyst needing advanced capabilities, Piloterr has the tools you need to make sense of your data.

RateMyService

RateMyService

ratemyservice.io

Get More 5-Star Reviews with RateMyService! RateMyService is a customer satisfaction (CSAT) solution that seamlessly integrates surveys into your team's email signatures. Positive feedback directs clients to your review site (Google, Facebook, Trustpilot, Yelp, or TripAdvisor), boosting your online reputation. Negative feedback is handled internally, connecting clients with a manager to resolve issues promptly. With RateMyService you don't only boost 5-star reviews, you also evaluate team performance, identify underperformers, and highlight areas for staff improvement and training.

Marcom Robot

Marcom Robot

marcomrobot.com

At Marcom Robot, they focus on ensuring that the leads generated by the marketing team have quality data so that the sales team can act on them immediately and meet their SLAs while creating a healthy pipeline. The Data Enrichment Engine and Email Validation Bot are designed to provide as much information as possible about both new leads and existing customers. They also automatically identify quality email addresses, allowing them to eliminate junk leads right away. This data hygiene helps improve lead routing, speed up sales follow-ups, and increase conversion rates—all while reducing data storage costs and maximizing their investment in a Marketing Automation System and CRM. Emerging from digital marketing, they understand that today’s digital marketing is centered around generating more MQLs. More leads (or MQLs) mean more campaigns, which necessitates additional landing pages to drive traffic. This is where their drag-and-drop Landing Page Builder comes in handy. It is designed to scale the process of building high-converting landing pages for various campaigns, including pay-per-click, events, email marketing, webinars, and promotions. No dedicated HTML developers or designers are required. Users can choose from a variety of templates or create their own landing pages from scratch. The built-in real-time email quality scoring feature will help automatically identify the best leads, enabling quick handover to the sales team.

Digna

Digna

digna.ai

Digna, powered by Artificial Intelligence, revolutionizes data quality management in Data Warehouses & Co. Serving as your vigilant partner, Digna meticulously inspects all deliveries to your data warehouse and data lakes, monitoring your data quality with real-time alerts for anomaly detection.

Mopinion

Mopinion

mopinion.com

In order to succeed in a more complex and digitising world, you'll need a helping hand when it comes to finding out exactly what your customers want and need. We provide you with an all-in-one user feedback solution that makes difficult decision-making easy across all your digital touchpoints (web, mobile and email). Join over 250+ enterprises with forward-thinking digital teams such as Ahold, Colgate-Palmolive, DHL, KLM, Vodafone, Scania, TomTom, and many more. At Mopinion we provide you with an All-in-One User Feedback Software that enables your digital team to act across all digital touchpoints (web, mobile, email). Mopinion empowers its users to create customisable online feedback forms (including various CX metrics such as NPS, CES, and CSAT) and trigger them based on rules such as mouse movement, time on page, exit intent and much more. It also includes comprehensive visualisation in customisable dashboards as well as text analysis and smart labeling capabilities. To act upon feedback or collaborate among members of your digital team, users can make use of proactive alerts, role-based views and connect to PM tools such as Trello or Asana. - Customisable feedback forms - Real-time statistics - API integrations - Various CX metrics - Text analytics - Advanced reporting capabilities - Fully Customisable Dashboard Grid - Unlimited Dashboards - Conversational Feedback: a combination of chat technology with the simplicity of our feedback form builder which allows you to build two-way conversations. - Feedback Translations (Enterprise package only)

Great Expectations

Great Expectations

greatexpectations.io

We're helping data teams have confidence in their data, no matter what. GX Cloud is our end-to-end platform for managing your data quality process. It delivers the intuitive experience of a fully managed SaaS solution while harnessing the power of the world's most popular data quality framework. With GX Cloud, data teams can work quickly, collaborate effectively, and always know what to expect from their data. GX Core is our open source Python offering, and the world's most popular data quality framework. It's a powerful, flexible data quality solution that empowers data teams to communicate better and take action effectively. At its heart are Expectations: verifiable assertions about your data that create clear and expressive data quality tests.

YourCX

YourCX

yourcx.io

At YourCX, they specialize in customer experience (CX) research and analytics. Based in Poland, they offer a variety of tools and methodologies to help businesses understand and improve your customer interactions across different channels. Their services include conducting surveys, analyzing customer feedback, and providing insights through detailed reports and dashboards. For online channels, such as e-commerce websites and mobile applications, they collect data through their own web analytics systems, user surveys, and customer behavior tracking. This allows businesses to understand user journeys, identify pain points, optimize microconversions and improve overall customer satisfaction. For offline channels, they employ methods QR codes, map reviews, loyalty program shopers, push notifications to collect data and other methods. They analyze this data to measure various aspects of customer experience, including service quality, product availability, and overall satisfaction. Their platform also integrates with existing systems to provide real-time alerts, detailed segmentation, and comprehensive data management, making it easier for businesses to respond to customer feedback promptly and effectively. Their clients include large entities in telecommunications, e-commerce, and retail sectors, such as TUI, Multikino (Vue), Orange and Leroy Merlin. By using advanced analytics and text processing, they help businesses not only to track customer satisfaction but also to understand the broader impact of customer experiences on business performance, such as customer lifetime value and word-of-mouth recommendations

LaunchNotes

LaunchNotes

launchnotes.com

LaunchNotes is how Product teams unlock Product Success with continuous change comms, shareable roadmaps, actionable feedback, and more. LaunchNotes delivers exceptional customer experiences by keeping your teams aligned with the product development and release pipelines and your users excited about and engaged with every product update.

Xedi

Xedi

xedi.com

Connect to your trading partners, and integrate your order processing system, instantly.

Centercode

Centercode

centercode.com

Centercode is a user testing automation platform that transforms how you collect and analyze pre-release customer feedback. Its delta testing system uses intelligent technology to produce rapid results with minimal time investment. Imagine: continuous, up-to-the-minute customer insights ahead of every release. Centercode offers - Feedback automation, including sentiment-driven feedback forms, smart scoring, and workflows to eliminate the endless hours you spend copying and pasting feedback between tools. - Smart prioritization, which organizes your feedback based on its impact on product success and routes high-priority feedback to relevant teams automatically. - Tester automation, from finding testers to keeping them active in your projects. With fine-grained profiling, automated engagement, and community-building tools, your testers will love your tests as much as they love your product. - Project automation that automatically plans for you, manages tester engagement through machine learning, and distills results in easily digestible scores—ensuring your project’s success. - Turnkey dashboards and reports present robust analytics and scores. Centercode gets everyone speaking the same language and makes it simple to identify areas for improvement, communicate across teams, and demonstrate ROI. - Flexible APIs that enable anyone to create powerful integrations — no developer required. - The highest levels of security, reliability, privacy, and compliance so you can protect your customers and your organization. Centercode is GDPR and CCPA-compliant. 1 in 4 Fortune 100 companies relies on Centercode's powerful, data-centralized platform to bring customers to the product development table. Whether you're a solo act or a full-scale team, Centercode empowers you to create flexible projects, maintain high user participation rates, and produce continuous product insights to support high-speed development.

Sogolytics

Sogolytics

sogolytics.com

Founded in 2013, Sogolytics answered the market demand for a robust survey platform delivering high-quality analysis at an affordable price. Today, clients worldwide trust Sogolytics with their most sensitive data as they investigate customer experience, employee engagement, and more. Our experience management platform was developed to fuel business growth by providing real-time, actionable insights for a wide range of organizations across industries. SogoCX is a comprehensive system for enhancing every aspect of an organization's customer experience. This means improving conversion rates, streamlining data management, and understanding customer needs to drive return on investment. With SogoCX, organizations leverage touchpoints to measure key metrics such as Net Promoter Score (NPS), Customer Satisfaction Score (CSAT), and Customer Effort Score (CES). SogoEX helps organizations gather, analyze, and leverage data to transform the employee experience. The software was designed to allow HR and company leadership to drive organizational change through employee engagement, support an exchange of ideas, and to provide a secure space for honest feedback. From designing and distributing questionnaires to turning analysis into insights, the Sogolytics platform seamlessly automates data collection and informs your most important decisions. Sogolytics sets itself apart from competitors through its consistently high user ratings, second-to-none reporting engine, industry-leading data security, and 24/7 customer support.

ProsperStack

ProsperStack

prosperstack.com

ProsperStack: The only platform that automates and enhances subscriber acquisition and retention experiences so you can keep the customers you’ve already earned.

Stedi

Stedi

stedi.com

Automate transactions like real-time eligibility checks and claims processing with developer-friendly, JSON-based APIs that support thousands of payers.

Simplesat

Simplesat

simplesat.io

Struggling to get actionable insights from customer feedback? Simplesat helps businesses uncover what their customers truly think by integrating seamlessly with your existing tools. Many companies waste time with disjointed feedback systems, but Simplesat centralizes and simplifies the process, making it easy to gather, understand, and act on customer opinions. From reducing churn to boosting satisfaction, we empower businesses to close the feedback loop efficiently, ensuring no insight is lost and that you can respond quickly to both concerns and praise.

SmileBack

SmileBack

smileback.com

SmileBack is the customer satisfaction platform designed for MSPs. Its CSAT + NPS tools help IT professionals collect, report and act on customer feedback. SmileBack enables helpdesks and IT support professionals to gather abundant, actionable feedback. With a 42% average survey reply rate, businesses get powerful insights that attract and retain customers. Founded by helpdesk professionals for helpdesk professionals, SmileBack are the feedback specialists.

Nicereply

Nicereply

nicereply.com

Don't miss out on opportunities to grow and improve by collecting immediate feedback. Use simple one-click CSAT, CES & NPS surveys from Nicereply to increase the volume of insights you receive. Set up once, collect forever. Nicereply helps hundreds of teams at companies like Microsoft, Lenovo, Hubspot, and Buffer to measure and improve the quality of their customer experience. - Measure Customer Satisfaction (CSAT), Net Promoter Score (NPS), and Customer Effort Score (CES) per agent, team, country, product line or company-wide - Use Post-resolution email surveys to survey your customers automatically after you resolve a ticket, conversation, chat, deal, etc. Once set, you don’t have to do a thing. - Use In-signature surveys to ask customers for feedback at the bottom of every email. Act quickly to turn a conversation around, when it starts to derail. - Use survey link URLs & turn any customer touchpoint into an opportunity to gather feedback about the brand and customer experience. - Get real-time feedback on your website's user experience. Nicereply's website pop-up surveys can help you convert more customers by improving your website & software's usability - Increase your survey response rates by 200% by combining in-signature surveys and post-resolution email surveys without sending more emails. - Integrate Nicereply with your CRM system. Nicereply integrates with all the popular solutions like Zendesk, Front, LiveAgent, Freshdesk, Pipedrive, Helpscout, and more. - See your data in your CRM software and set automation based on the scores & feedback. - Fully customize your surveys in terms of branding, visuals, survey questions, rating scales, and metrics. - See all your CSAT, CES, and NPS data in a clean, easy-to-navigate dashboard. - Recognize your best agents with leaderboards and drill-downs stats per team and agent. - Stay on top of customer experience with regular reports and notifications delivered directly to an email inbox, or slack / MS teams channel. - Measure the performance of your automated emails. You can see how many automated surveys were sent, opened, and answered. - There are no complicated plan tiers or gating. You can use any integration with any Nicereply plan.

Glassbox

Glassbox

glassbox.com

Glassbox is the premier provider of AI-fueled customer intelligence solutions, working with the world’s smartest digital brands to revolutionize the way companies engage and connect with their customers online. Purpose-built for the enterprise, Glassbox securely captures data across infinite digital interactions to understand the root causes behind customer behaviors, transforming data into decisions so brands can act in mere minutes. Customers across industries and geographies, including Marriott Hotels & Resorts, Quicken, Inc., Credit.com, Danone, L’Oreal, Nestle, Ace Hardware, Air Canada, and 60% of the largest U.S.-based banks, choose Glassbox to translate deep customer insights into enhanced digital experiences, leading to improved brand loyalty, conversions and revenue.

ResumeBeen

ResumeBeen

resumebeen.com

Log in to your ResumeBeen account to access powerful resume-building tools, personalized templates, and career-enhancing features. Create and manage professional resumes and cover letters with ease.

DialShree

DialShree

webrtc.elisiontec.com

DialShree is a popular call centre solution that supports unified communication channels. It has a wide array of features. It is renowned for its 99.99% of SLA uptime. It is a highly scalable, robust, secure, and feature-rich solution, which is perfect to use for all scaled businesses and call centers. DialShree's VoIP and telephony experts have implemented 900+ Omnichannel Communication Solutions across 10+ industries. BPO, KPO, Corporate Companies, Collection Agencies, Businesses, Telemarketing Companies, Call Centers, Banking, Healthcare, eCommerce, Automotive, Government

Connecteed

Connecteed

connecteed.it

Connecteed is the first Italian feed manager that allows you to manage feeds relating to product advertisements in online marketplaces through a versatile and user-friendly platform. Connecteed allows you to improve sales performance and increase business visibility, allowing you to automate the product feed management process, customize price lists according to the specific rules of the marketplaces and/or comparators and your business objectives. Connecteed allows: importing feeds from any source/format; The application of custom rules; Hourly programming; receiving alerts.

Lixsa.ai

Lixsa.ai

lixsa.ai

Lixsa.ai is a customer service platform powered by generative artificial intelligence. Its primary goal is to offer a humanized customer service experience, helping businesses create real emotional connections with their users. Lixsa integrates seamlessly with customer relationship management (CRM) systems, product catalogs, eCommerce tools, and more. Key features include: Process Automation: Handles tasks like order creation, booking management, and product recommendations. Custom Integrations: Lixsa supports integrations with eCommerce platforms like Shopify, Magento, and Amazon, allowing businesses to efficiently manage customer service and adjust to demand. API and Multilingual Support: Offers a fully documented API for customizations and supports multiple languages, enabling smooth global communication. Voice and Image Recognition: Lixsa can interpret voice commands and perform image-based searches, enhancing its versatility in various contexts.

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