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Asklayer is a comprehensive tool designed to help businesses capture and analyze customer feedback effectively. It offers a wide range of features, including unlimited surveys, over 15 question types, and advanced targeting options. This allows organizations to tailor their feedback collection processes to specific audiences and needs. The app also supports skip logic, enabling more dynamic and personalized survey experiences.

Key features of Asklayer include Net Promoter Score (NPS) and Customer Satisfaction (CSAT) metrics, which provide valuable insights into customer loyalty and satisfaction levels. These metrics help businesses understand their strengths and areas for improvement, allowing them to make informed decisions to enhance customer experiences. Additionally, Asklayer integrates seamlessly with existing systems, ensuring a smooth and efficient feedback management process. By leveraging these capabilities, businesses can gather actionable feedback, improve customer engagement, and drive strategic growth.

Asklayer provides zero-friction micro surveys and NPS feedback widgets that significantly outperform traditional long-form surveys. Asklayer surveys can be displayed on websites, sent via email, and accessed via link or QR code. Its micro-surveys are fun and less intimidating than long-form surveys, encouraging users to interact. Every interaction is captured, and users do not need to submit a form at the end, ensuring maximal data capture without disrupting the browsing experience. Coupons can be generated in real-time to motivate users to complete surveys, and emails can be captured and pre-segmented based on their answers for high-powered lead generation. Asklayer can connect to many services and can tag users based on their answers for easy outreach, marketing, and management afterward. Asklayer strongly believes that data should belong to its users. All raw survey data is made available for export and self-analysis. Some of its advanced features include: - 15+ question types - Branching logic - Tagging of users based on responses - NPS and CSAT score calculation - Charting with moving averages - Result cross-tabulation - Post-purchase emails - And much more! Common use cases include: - Surveys - Polls - Questionnaires - Lead generation with auto-segmentation - Market research - NPS & CSAT tracking - Post-purchase follow-up email surveys - Page feedback and improvement surveys - Attribution surveys

Categories:

Business

Enterprise Feedback Management Software

Website: asklayer.io

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Asklayer

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