LabiDesk
LabiDesk是一款帮助中心软件，提供知识库、共享邮箱、工单系统、聊天等多种支持渠道，用于管理客户请求和沟通。
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LabiDesk is a Helpcenter software with multiple support channels: Knowledge Base, Shared Email Inbox/ Ticketing System, HelpWidget, Chat. It helps manage incoming requests, onboarding, and communication with the customers.
- Customizable HelpCenter with Articles & FAQ for Self Service;
- HelpWidget with automatic replies, to reduce the number of incoming requests;
- Shared Email Inbox/ Ticketing System to properly and in a timely manner work on the customer issues;
- Canned Responses/ Macros for your Agents;
- SLA, Department and Agents Roles, and Routing.
免责声明：WebCatalog 与 LabiDesk 不存在任何隶属、关联、授权或认可关系，也未以任何方式与其建立官方联系。所有产品名称、徽标和品牌均为其各自所有者的财产。
