RingCentral Contact Center mengurus perkhidmatan pelanggan berbilang saluran (suara dan 30+ saluran digital), menyediakan AI untuk layan diri dan ejen maya, serta integrasi CRM dan analitik.
RingCentral Contact Center is an omnichannel customer engagement solution with voice and 30+ digital channels, advanced AI options for self-service such as bots, proactive outreach tools, and Intelligent Virtual Agents that understand customer intent. It offers over 300 prebuilt integrations (including leading CRMs) and a fully integrated, AI-powered workforce engagement management and analytics solution. RingCentral Contact Center is tightly integrated with the RingCentral MVP solution, offering customers the benefits of enterprise-grade voice infrastructure and integrated unified communications that enable seamless cross-functional collaboration.
Laman web: ringcentral.com
Penafian: WebCatalog tidak terafiliasi, berkaitan, diberi kuasa, atau disahkan oleh ataupun dalam apa jua cara yang berkaitan dengan RingCentral. Semua nama produk, logo, dan jenama ialah hak milik pemilik masing-masing.
